The lady on the phone was polite and helpful once ScottishPower had sent the request she booked me in for a time that was convenient. She remembered the days I would be at home and called me today wit... See more
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With more than 20 years of experience behind us we pride ourselves on our expert knowledge and highest levels of customer service. We want you to have a happy boiler all year round and that’s why we have a local gas man available 24 hours a day, 7 days a week, 365 days a year – yes, even Christmas day! Whenever your boiler lets you down, rain or shine, one of our expert engineers will be at your service
Contact info
Unit F1, Trentham Business Quarter, Bell Ringer Road, ST4 8GB, Stoke-on-Trent, United Kingdom
- 01782 654950
- contactus@mylocalgasman.co.uk
- mylocalgasman.co.uk
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My boiler was serviced today by…Christopher Shaw
My boiler was serviced today by Christopher Shaw. He rang me before the arrival to make sure I am available, he reached on time. He serviced the boiler well and the boiler area was cleaned very well. The report came straight away.
Outstanding service
Punctual, friendly, tidy, offering excellent advice and support with a small issue on my controller allowing me to video his instructions to help me remember. I can not praise him enough and the lady who does the booking she was very patient and flexible as I had to change times and dates due to circumstances. Highly recommend. Kerry
our boiler has just been serviced …
our boiler has just been serviced excelent very thorough clean and tidy
Great Boiler service from Chris
Great Boiler service from Chris. He called prior to arrival to make sure i was in and completed the service in good time.
Annual boiler inspection.
Appointment was kept on time and I was phoned shortly before Joe arrived. No issues fortunately and provided the report the next day.
Boiler Serviced by Chris , all good
Our boiler was serviced today by Chris , he phoned before he arrived which was good ! Time slot was 9...1pm and he arrived at 9am , so not waiting around all morning.
Chris nice and friendly got on with the service even gave me good news that my firealarm is also a Tester for carbon dioxide !
Signed my paperwork and also sent over completed paperwork for the service. All good thankyou Chris ,can definitely recommend 👍...
Boiler service
Rang prior to arriving to say would be about 30 minutes. Arrived with an apprentice. Clearly knew his stuff and talked the apprentice through every step he did and explained possible issues that could occur and ways to help the boiler and customer if these happened.
Great service, great engineer and will definitely be using again.
Chris has done an excellent and…
Chris has done an excellent and thorough job!
Cheers,
Steve
Usual prompt and efficient service by…
Usual prompt and efficient service by Chris. Highly recommended
phoned to say he would be 20 minutes to…
phoned to say he would be 20 minutes to which he was pleasant fella.s soon sorted very good well happy
Appalling customer service from the…
Appalling customer service from the manager no less. Rude and abusive and aggressive on the phone after chasing my paperwork after the service. Refused to post it despite not being received via email. This was my annual service through Saga. Never again. Have complained to my insurance provider. Service itself - all they do is look at it and twiddle a few knobs.
Chris is very pleasant and did the…
Chris is very pleasant and did the boiler service quickly, thank you.
Excellent Service
Great company easy to book either service or repair. Always keep you in the loop.
Chris our regular Engineer is always rings to let you know he’s on his was .
He is pleasant, polite and professional.
It’s 5 stars from me.
Chris called to say he was about 30…
Chris called to say he was about 30 minutes away. I informed him that I'll be taking my daughters to school and should be home by then. He was driving behind me whilst heading into my estate and he waved when I stepped out of my car. He was pleasant and friendly. He serviced my boiler and emailed the report soon after. He respected my property and was professional.
Great service
Chris called to say he was 30 minutes away. He was very courteous and pleasant.
Did a thorough service, checked a radiator for me which was not getting a lot of heat. Gave me a few tips for controlling the water temperature.
The written report was emailed a few hours later.
Highly recommended.
Great service in response to an…
Great service in response to an emergency call out due to a leak and blown electrics. Joe was the professional who attended the call out and he was brilliant, clearly has an emence level of knowledge and skill. Isolated the leak and electrics, but we needed a new water cylinder.
Couple of days later Joe was back to install the new cylinder, which was a full day job. All work was completed so professionally and care taken to ensure everything was functioning correct before leaving.
On the basis of the work and my dealings with Joe and Tony in the office I would recommend this business for all your plumbing needs.
Great speedy, efficient service.
Jo, was friendly, efficient and very professional. He showed consideration for our property and as we are both aged, he offered to relight the pilot light on the fire.
The engineer also arrived in correct alotted time.
Another visit to service the
Another visit to service the
Boiler. Polite, efficient and great service. Thanks
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