I purchased a pair of earrings yesterday through MYJS and they had an offer for buy 1 get 1 free! I chose another pair for a good friend and both pairs arrived today!! They are beautiful, great qualit... See more
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The Bella clear crystal earrings are like shiny glistening diamonds and the aqua crystal earrings are as deep blue glistening ocean water. They both are absolutely beautiful, just gorgeous and a grea... See more
The earrings looked just like the picture. Great quality on both pairs of my earrings I am getting so many compliments ! I will definitely be buying from this company again Lisa Jordan
Bought the Belle earrings got one pair free excellent value and fab earrings. I usually buy Swarovski could not tell the difference. Would definitely recommend
Company details
Written by the company
Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.
Contact info
United Kingdom
- help@myjewellerystory.uk
- myjs.com
4.5
Excellent
939 reviews
Replied to 90% of negative reviews
Typically replies within 24 hours
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Good thing was buy one get one free
Good thing was buy one get one free. They are cute .
24 February 2025
Gorgeous earrings
Gorgeous earrings. Swarovski stopped making the Bella gold earrings. I’ve been buying from My Jewelry Store for a few years now and I love them.
23 February 2025
I absolutely love my earrings
I absolutely love my earrings! I have 8 pairs!! Shipping is quick and easy. I would highly recommend!!!
28 February 2025
I ordered a personalised necklace…
I ordered a personalised necklace exactly one month ago for my friend’s birthday. I emailed to enquire when I would be receiving it and have been told due to unforeseen circumstances there’s delays. Would have been nice to have been made aware of this before placing the order. I’d definitely avoid this company.
16 January 2025
Unprompted review
Reply from My Jewellery Story
Hi Louise,
We’re truly sorry for the delay and any frustration this has caused. While we did note the delay on our website, we understand how important timely delivery is, especially for a special gift.
To make this right, we will be issuing a full refund to this order, and we will still be sending your personalised necklace. Please feel free to email us at help@myjewellerystory.uk if you have any further concerns—we’d love to assist you.
Best,
Erika
My Jewellery Story
Beautiful earrings
Beautiful earrings, well made, and elegant.
I special cherish them.
Thank for the well made earrings
30 January 2025
I love rose gold.
I love rose gold.
The items I purchased from MJS are perfect! I have not taken them off yet.
I think I'll buy more.
1 January 2025
Reply from My Jewellery Story
Dear Mrs Porter,
We sincerely apologize for the inconvenience caused regarding your order.
We’ve sent you an email on December 31 to confirm the shipping address for your order (MS6025054), as it is currently on hold pending verification. We want to ensure your items are delivered accurately and without delay.
If you haven’t seen our email, please check your inbox (including spam or junk folders) and reply to confirm or update your address. Alternatively, you can reach out to us directly at help@myjs.com, and we’ll be happy to assist you further.
We’re truly sorry for the delay and appreciate your patience as we work to resolve this for you.
Kind regards,
Erika
MYJS Customer Care
I was pleased in the manner I received…
I was pleased in the manner I received my order.
24 December 2024
Beautiful merry Christmas 🎄
29 November 2024
speediness and beauty of the earring!
22 November 2024
I love my earrings
I love my earrings. They are beautiful, color and quality, and I am ready to buy more of them. (The only frustration was with USPS, going from many States, and even States that were further away from the destination to finally arrive.)
21 November 2024
Rose gold earrings and necklace
Ordering and shipping process was a breeze. My recipient was so thrilled.
21 November 2024
Arrived quickly and prettier in person…
Arrived quickly and prettier in person than online. I was wearing a pair while in a jewelry store and the lady said I love Swarovski earrings! Yes they are that nice! Buy them now!
23 November 2024
MYJS bent over backwards to help me!
I received one set of earrings that did not have just the look I wanted, so MYJS bent over backwards to find and send me the perfect pair. They communicated throughout the situation, so I knew exactly when and what was happening-Great company!
21 November 2024
Poor customer service
My son bought me some earrings in march for my birthday. Unfortunately one earring has broken and the pendants on them have tarnished. Contacted myjs but was told that they were fashion jewellery and would tarnish !!!!!! Very poor customer service no replacement offered .
26 November 2024
Unprompted review
Reply from My Jewellery Story
Hi Lynne,
I’m truly sorry to hear about your experience and the disappointment caused by the broken earring and tarnished pendants. We understand how meaningful this gift from your son is and sincerely apologize for any frustration caused by our earlier response.
While our jewelry is made with a base metal and plated for quality finish, we strive to ensure each piece brings joy for as long as possible with proper care. That said, we’d love to make things right. I’ve reached out to you via email to gather the necessary details so we can explore a replacement and resolve this properly.
Once again, I apologize for the inconvenience and appreciate the opportunity to assist you further. We’re committed to providing a better experience moving forward.
Kind regards,
Erika
MYJS Customer Care
The Earrings are beautiful ❤️ Love Love,
7 November 2024
Gorgeous
I’ve ordered more than a dozen sets of earrings from MJS. They’re all so beautiful and when I saw this necklace online I couldn’t resist. It’s more beautiful in person, can’t wait to wear it.
1 November 2024
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