MyJerusalemStore logo
Visit website

MyJerusalemStore Reviews 272

•
TrustScore 4.5 out of 5

4.4

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty and craftsmanship. Many people appreciate the wide selection of unique items that are hard to find elsewhere, and the service is frequently described as amazing and excellent. Reviewers are also very satisfied with the prompt and fast delivery, even for international shipments, with many items arriving in perfect condition due to careful packaging. However, some customers experienced longer delivery times than expected, with a few noting a lack of communication regarding delays. A small portion of people also felt that some products did not meet their expectations in terms of quality, size, or scent, and a few reported issues with order fulfillment.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and craftsmanship of... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Delivery service

Clients share positive opinions on delivery service, often praising the easy shopping, checkout, and delivery... See more

Order

Customers consistently note positive experiences with order, praising the easy navigation of the site and the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its quality and efficiency. Customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the shofar, unfortunately it took a long time getting here, had I understood this I would have thought twice, otherwise things went smoothly, birthday came and went, but the recipient loved it... See more

Rated 4 out of 5 stars

My package took a little bit longer to arrive than what the website leads one to believe about the shipping time, but the company responded right away when I inquired about this. The item I received w... See more

Rated 5 out of 5 stars

The shoes are beautiful! Although my foot is more on the broader side so if the store can recommend a shoe for broader feet, that would be great. I'll be able to wear it on colder days but I can se... See more

Rated 5 out of 5 stars

First time ordering from this company and won't be my last. I contacted customer service to inquire as to when my order would ship and they were very quick to reply and jut so nice. I love my Jerusa... See more

Company details

Written by the company

We are your one-stop-shop online marketplace for top-quality Israeli and Christian products – straight from the Holy Land. We work hard in order to bring you the biggest names in the area of Israeli and Christian art work and design

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

272 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Giving 3 stars due to not being fully…

Giving 3 stars due to not being fully cure it had terrible smell also the mouth piece was oval and hard to play or sound

2 August 2025
MyJerusalemStore logo

Reply from MyJerusalemStore

Thank you for your feedback. Because shofars are natural products, they have a distinct odor associated with them and there are natural variations in the shape, including of the mouth piece. We do sell an odor neutralizer as an add-on at checkout.

Rated 3 out of 5 stars

The crosses were nice

The crosses were nice, but a little to big. I like JERUSALEM written on them. I love it made of wood, edges need a little smoothing.

16 July 2025
MyJerusalemStore logo

Reply from MyJerusalemStore

All item sizes are clearly described on our website. In your case Size: 7cm x 4cm / 2.75" x 1.5" We are sorry that you missed to see this before ordering. If you want to return them please feel free to contact customer support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look