What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more
Company replied
I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more
Company replied
Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.
Company replied
Company details
Written by the company
MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.
Contact info
United States
- myiq.com
4.1
Great
130K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MyIQ
Dear costasgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Don't take this test these people are scam artists
So you tell me to take the IQ test then you charge me and never sent the results I think these are all bullshit scammers!!!!!!
28 May 2026
Reply from MyIQ
Dear jerold vega, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number JEROLDVEGA885561. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Misleading Subscription Charges & Extremely Poor Transparency
I am extremely disappointed with this company.
What appeared to be a simple low-cost IQ test/trial has resulted in ongoing recurring charges of £29.99 being taken from my account for months without me fully realising. I genuinely believed this was a one-off payment and only later discovered the subscription had been continuously renewing.
To make matters worse, after requesting cancellation, I have now noticed multiple payments being taken within the same month, which is completely unacceptable and extremely concerning as fraudulent transactions.
Customer support has been very poor, with no response, and after researching further I was shocked to find many other customers online reporting very similar experiences involving unclear subscription terms, unexpected renewals, and difficulty obtaining refunds.
In my opinion, the sign-up process and subscription wording are not transparent enough, especially for something that quickly escalates from a tiny trial payment into substantial recurring charges.
I would strongly advise people to check their bank statements and PayPal automatic payments very carefully after using this service.
Very stressful and frustrating experience.
28 May 2026
Unprompted review
Reply from MyIQ
Dear Wendy Polatajko, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number WENDYPOLATAJKO591828 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear aaronwhittleygmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Giuliana, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
I think that the test is easy and only…Wow!
I think that the test is easy and only lack of atention made me solve wrong 2 questions! Anyways, I love it!❤️
28 May 2026
Reply from MyIQ
Dear Cornelia Carp, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
It's easy to follow and not that…
It's easy to follow and not that expensive. It's accurate although I scored better before, but considering the actual situation it's understandable.
28 May 2026
Reply from MyIQ
Dear dianaelena_apostolyahoo.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Never doubt yourself or your interest in life
The time they take in their day to get you motivated to change your new aspects in life
28 May 2026
Reply from MyIQ
Dear mvinsongmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear victoriagalatigmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
It was Soo much fun to begin with and…
It was Soo much fun to begin with and it just kept getting harder and harder which I loved the challenge, definitely recommend it to everyone I know
28 May 2026
Reply from MyIQ
Dear albertocortinasgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Simple Straight To The Point
There's was no Ads or extensive interruptions.
The price to see results was reasonable and not a subscription luring gimmick
28 May 2026
Reply from MyIQ
Dear AyAyron, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Eric Marshall, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Test was clear
Test was clear, fun and the results were thoroughly explained which I like a lot!
28 May 2026
Reply from MyIQ
Dear Chonda Stephens, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear andrius.worldisminegmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Gillian McGough, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear hayesjennifergmail.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number HAYESJENNIFERGMAILCOM463284. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear spaskygoranovgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
SCAM !!!!!!
!!!!!! BEWARE SCAM !!!!!!
I didn't subscribe.
Money was taken from my account.
Not happy.
Haven't used this App.
!!!!!! BEWARE SCAM !!!!!!
28 May 2026
Unprompted review
Reply from MyIQ
Dear Elsa Wagner, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number ELSAWAGNER471692 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
The challenge of testing my thoughts to…
The challenge of testing my thoughts to compare to the average level
27 May 2026
Reply from MyIQ
Dear jesshinklegmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear .., Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.