My Home Move Conveyancing Reviews 

10,402
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, knowledgeable, and quick to respond to initial inquiries. The overall service is described as smooth, transparent, and efficient, making property purchases and house moves much easier for first-time buyers. People note that documents are processed accurately, and the platform provides a clear overview of every required action. Some reviewers were not happy with communication, pointing out poor case management, unanswered requests, and significant delays during their transaction. A few consumers also experienced frustrating interactions regarding technical issues, unresponsiveness, or unexpected requirements from the legal team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as highly professional, knowledgeable, and... See more

Service

Reviewers mention positive feedback about service, highlighting a professional and efficient team that... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Response time

People report positive experiences with response_time, highlighting consistently fast and efficient... See more

User experience

Customers had positive experiences with user_experience, consistently highlighting that the process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leon Hart was helpful. When our first property purchase fell through he was helpful in figuring out the legal fees (which were no longer due) and search fees were waived for the second (hopefully fin... See more

Company replied

Rated 5 out of 5 stars

S ESKI Many thanks Arti Dhuma for sending the detailed, clear quotation and patently listening and answering all my questions during explaining how the system work very efficiently with eway. Also t... See more

Company replied

Rated 5 out of 5 stars

Dan Atkins was beyond helpful! Not only did he do his job (which is what many people seem to fail at doing post covid) but he went above and beyond. As this is the first time in selling and purchasing... See more

Company replied

Rated 5 out of 5 stars

So far, so good! Needed to choose an online conveyancer because we have sold our property while we're on holiday for a few weeks. Quick responses, informative - helped us to make a decision as to who... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Lawyer
  4. Real Estate Attorney

About My Home Move Conveyancing

Written by the company

Why choose us

Tailored to you
We’ll find out what’s important to you and what’s unique about your move, so we can match you with the conveyancing firm that suits your needs

Trusted by our customers
The Simplify family are all rated Excellent on TrustPilot, so rest assured you'll only ever receive the best service

No move, no legal fee
Our no move, no legal fee guarantee means that you will not pay us any legal fees if your move falls through.

Your time matters to us
Using the right combination of tech and people, at the right points in your journey, helps to fast track the process and keep you in control

Get an instant quote

Alternatively, If you would like to discuss a quotation over the phone please call 0333 234 4425

eWay
Our innovative online case management system, eWay, allows you to keep track of your progress, make payments and complete documentation 24/7 via a smartphone, PC or tablet. Or you can download our iOS and Android app.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(10,402)

915 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good communication

Very good communication, fairly straightforward to follow . Leon Hart was very helpful and was able to sort out all my queries quickly and efficiently

D. D . Sale Tamworth .

29 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon David and thank you for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Leon. Thanks again and have a great day!

Rated 5 out of 5 stars

Leon Hart was helpful

Leon Hart was helpful. When our first property purchase fell through he was helpful in figuring out the legal fees (which were no longer due) and search fees were waived for the second (hopefully final) property.
He listened to some concerns and took action straight away. Excellent customer service.

30 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Nathalie and thanks for taking the time to leave us your review. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Leon. Thanks again and have a great day!

Rated 5 out of 5 stars

Daniel has been really helpful

Daniel has been really helpful. He has given advice which is clear and easy to understand. This is my first experience in selling a house and I am really grateful for his help so far

30 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Julie and thank you for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Daniel. Thanks again and have a great day!

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, would highly recommend to anyone moving house.

28 November 2025
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for taking the time to leave us your review. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 4 out of 5 stars

So far so good

So far so good , very efficient so far

29 July 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Timothy and thank you for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 1 out of 5 stars

Misquoted for a 2nd charge when…

They misquoted for a 2nd charge when they could not do this - and wasted 2 days of my time risking my loan. Nev

28 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for sharing your feedback. We're really sorry that your experience hasn't been to the standard that you expected. We take all feedback seriously and have passed your comments onto the team.

Rated 5 out of 5 stars

Communication at every stage and the…

Communication at every stage and the ease of use of their website. Being able to upload most signed documents speeds everything up.

29 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Elizabeth and thanks for taking the time to leave us your review. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 5 out of 5 stars

Very reliable company

Very reliable company. Hollie explained everything to us and made the process easy to understand. Very efficient, would definitely recommend.

27 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thank you for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Hollie-Anna. Thanks again and have a great day!

Rated 5 out of 5 stars

Had a good experience

Had a good experience. The call handler was polite, efficient and knowledgeable

28 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Joy and thanks for taking the time to leave us your review. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 5 out of 5 stars

swift response

24 July 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Kezz and thanks for taking the time to leave us your review. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 5 out of 5 stars

Total Satisfaction.

The process was extremely simple and I was instructed at every stage. E-Way was highly accessible on the dashboard and highlighted areas of incomplete documents to allow the documents to be reviewed and completed.
Overall a very satisfactory process.

27 July 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Karen and thank you for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 5 out of 5 stars

Excellent welcome call with Lynsey

Excellent welcome call with Lynsey. She was very friendly, informative and clearly explained how things would work. She was also happy to answer any questions I had. Excellent customer service.

27 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Seyi and thanks for taking the time to leave us your review. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Lynsey. Thanks again and have a great day!

Rated 5 out of 5 stars

It been exceptionally good 👍

It been exceptionally good 👍

24 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Nuhu and thanks for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

Rated 5 out of 5 stars

Received my online quote very…

Received my online quote very reasonable, I had a few questions so I called and spoke to Sean who was very professional, helpful and polite and explained in simple terms how it worked . So I have instructed them to take care of my move .so far very happy.

27 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Martin and thanks for taking the time to leave us your feedback. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Sean. Thanks again and have a great day!

Rated 5 out of 5 stars

Excellent Service from Sean.

Excellent Service from Sean.
Obtained a quote and Sean was very prompt with responding to my queries and answered all my questions.

27 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Sandra and thank you for taking the time to leave us your feedback. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Sean. Thanks again and have a great day!

Rated 5 out of 5 stars

Sean Donald-Deacon

So far, so good! Needed to choose an online conveyancer because we have sold our property while we're on holiday for a few weeks. Quick responses, informative - helped us to make a decision as to who to use for conveyancing and excellent value for money. Very early in the process, but no complaints at the moment.

24 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good afternoon Anne and thanks for taking the time to leave us your review. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Sean. Thanks again and have a great day!

Rated 2 out of 5 stars

Be wary of the solicitor allocated

Whilst the initial contact seemed positive, once I had spent hours filling in details on forms and informed both selling and purchase estate agents of the solicitor I had been allocated by the website, both estate agents and also the solicitor of the folks I am buying from all stated that they had previously had very poor interactions with the allocated solicitor, did not want to work with them, and both sales and purchases had been lost due to delays and difficulties in contact. Therefore I felt I had to cancel and choose another solicitor. Having said this, Daniel Atkins on the MyHomeMove website was excellent, so maybe it depends on which solicitor they choose to allocate.

21 July 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for sharing your feedback. We take all feedback seriously and have passed your comments onto the team.

Rated 1 out of 5 stars

well I seem to have engaged a lawyer…

well I seem to have engaged a lawyer but cannot contact the lawyer assigned to me either by phone or email

22 July 2026
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thanks for sharing your feedback. We're really sorry that your experience hasn't been to the standard that you expected. We take all feedback seriously and have passed your comments onto the team.

Rated 5 out of 5 stars

Leon Hart has been excellent so far…

Leon Hart has been excellent so far with providing a clear, accurate and timely quote. His communication has been straightforward and reassuring, making the early stage of the process feel smooth and well‑managed. I’ll see how the solicitors handle the conveyancing next, but based on Leon’s service up to this point, the experience has been very positive.

15 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning and thank you for taking the time to leave us your feedback. We're so pleased to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto Leon. Thanks again and have a great day!

Rated 5 out of 5 stars

Great start

Great start excellent communication and quick responses. Let’s hope it continues this way and I will be really happy. Thanks for your help. X

22 July 2026
Unprompted review
My Home Move Conveyancing logo

Reply from My Home Move Conveyancing

Good morning Jill and thanks for taking the time to leave us your review. We're so happy to hear that you've had a positive experience with our service and we'll make sure to pass your comments onto the team. Thanks again and have a great day!

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