My Holiday Guide Reviews 

823
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, professional, and accommodating, ensuring a smooth planning process. People frequently describe their holidays as amazing, memorable, and well-organized, offering excellent value for money. The booking process is noted for being simple and straightforward, supported by swift and efficient responses to all inquiries. Reviewers particularly appreciate the personalized approach, with agents going above and beyond to tailor packages and itineraries to individual needs and preferences. This attention to detail, including comprehensive itineraries and flexible options, contributes to an effortless and enjoyable overall experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Holidays

Customers had positive experiences with holidays, with many expressing delight and satisfaction with their... See more

Service

People report positive experiences with service, often highlighting the outstanding and efficient support... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Booking process

Consumers find the booking process to be a positive experience, with many reviewers highlighting how simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a 4-day, 3-night Iceland tour through My Holiday Guide, and Robert was the one who helped make our trip truly memorable. Our flight went smoothly, and our stay at Center Hotels Klopp, conven... See more

Rated 5 out of 5 stars

Eric was absolutely amazing. He arranged all our travel requirement, even helping efficiently when flights got cancelled. The hotels that were chosen by Eric were amazing and very close to all ameniti... See more

Rated 5 out of 5 stars

Eric Young was professional and above and beyond amazing in helping me plan a Disney trip for my daughter’s 7th! He was very patient and offered lots of options till it suited my budget! The trip itse... See more

Rated 5 out of 5 stars

Patrick organised our whole family trip to disneyland Paris. Everything about the holiday was perfect. The price was unbeatable, private transfer to and from hotel was on time and great! Hotel its sel... See more


Company details

  1. Airline Ticket Agency
  2. Tour Agency
  3. Travel Agency

Written by the company

My Holiday Guide is a modern-day innovative travel company that strives to constantly improve service and product. We guide you to experience the excitement of travel by inspiring destinations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

823 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(823)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

a trip to Disneyland

I asked my holiday guide for a trip to Disneyland, Kevin replied to me with very good offer. For sure I will use this travel agent to organise my holidays.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Used my holiday guide to book a family…

Used my holiday guide to book a family vacation to Disney land Paris there was lots of competition from various company’s i enquired with & my holiday guide offered a great quote & communication , for what we needed for our trip - everything ran smoothly & was enjoyed by all. Private transferee included within the booking , there awaiting to pick us up. No issues at all, would for sure recommend & use my holiday guide again to book our next holiday. Many thanks!

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and informative

Patrick was very good at suggesting holiday and travel ideas to suit my needs. When I changed my mind about some of the arrangements he was able to suggest other options within my budget.

26 November 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE RE THINK YOUR BOOKING

PLEASE RE THINK BOOKING WITH MY HOLIDAY GUIDE! Flight, hotel and transfers all booked to disneyland paris! but once arriving there, there was no communication, we paid for fast track tickets but they weren't, we were told the wrong times for our transfer home and flight and again no communication when we tried to get in touch and now since being home they have refused to help us or communicate with us!
plus they give you a fake name when booking, we had "Ross Kemp" but he was some foreign guy with broken English!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Eric has been amazing at trying to find…

Eric has been amazing at trying to find me and my wife a trip to Disneyland, although I am yet to book I will 100% be booking sometime next year, Eric has been quick to respond and even suggested dates to save us extra money.

Thanks and look forward to making a booking early next year.

Mr Davies

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Patrick was a very lovely agent

Patrick was a very lovely agent. You would know by his kind words. Inquiring about our soon-to-happen Disneyland journey was hassle-free and very informative. If anyone needs a tour experience that My Holiday Guide offers, please, look for nice guy Patrick. Cheers!

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Trip inquiry

I would highly recommend Ross to anyone seeking reliable and friendly travel guidance. I look forward to working with them on a future trip. Thank you for the exceptional service!

3 November 2024
Unprompted review
Rated 5 out of 5 stars

Great to deal with

I dealt with Kevin when I contacted my holiday guide to price our family trip to Disneyland Paris. Kevin provided a brilliant service, he responded immediately and provided the information and explained all the details so clearly in his communications. I would not hesitate in contacting Kevin in future to help me organise my next trip 😀

30 October 2024
Unprompted review
Rated 5 out of 5 stars

I enquired about the three cities…

I enquired about the three cities break. Robert responded to my query within minutes. The price was very reasonable. Unfortunately due to busy working schedules I couldn't find any dates which suited both my husband and I

16 October 2024
Unprompted review

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