I would have given 5 stars if it weren't for not receiving any order confirmation after I placed it, but the funds have come out of our checking account. I *did* receive the ring set la... See more
Company replied
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Great service everything I ordered arrived on time, great communication and a lot off info on the products themselves will be ordering again
Company replied
It’s always a pleasure to recommend a brand, and in my case, I’d like to add that I am a loyal MYHIXEL customer. I recently upgraded to version II, and I’m excited to see that version III is alrea... See more
Company replied
Still waiting, postage to backers was supposed to end in February, 6 coming on 7 months ago however they breached Kickstarter and Indigogo’s rules and sold everything on their main website first and... See more
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Company details
About MYHIXEL
Written by the company
MYHIXEL is a unique medically proven method, which allows men to last longer in bed, control climax and now improving the erections for men with erectyle dysfunction.
✔ Clinically Proven Results
✔ Without Side Effects
✔ Naturals Solutions
MYHIXEL CONTROL
The Most Complete Program for Climax Control
MYHIXEL CONTROL is the most innovative and effective program for ejaculatory control, is the perfect alternative to traditional medical treatments for ejaculation control. It comes with an 8-week climax control course based on cognitive-behavioral therapy.
- Developed by health experts
- Includes the MYHIXEL device
- Discreet and safe
MYHIXEL RING
The Ring Designed to Enhance Your Erections
Improve the quality and duration of your erections with a discreet, ergonomic ring that delivers immediate results. Whether due to psychological factors or a physical condition, MYHIXEL Ring is the most advanced medical device on the market to improve the quality and duration of your erections.
- Inmediate results
- Fits all penis sizes
- Ergonomic and safe desing
Why choose MYHIXEL
MYHIXEL offers men a revolutionary scientific methods combined with the latest technology to help them reach a new sexual level.
Contact info
Avenida Republica Argentina 25, 41011, Sevilla, Spain
- 622033474
- marketing@myhixel.com
- myhixel.com
4.2
Great
343 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Premature ejaculation? pfft ... this is a game changer!
I didn’t struggle with premature ejaculation, but I still wanted to learn how to last longer in bed, I mean who doesn't? My Hixel was a game changer. The device feels like the real deal and it really helps with training and controlling ejaculation. I think it's the best investment one can make in their sexual wellness journey!
4 October 2022
Unprompted review
Reply from MYHIXEL
Hi Hannan,
We're pleased to read that our solution was helping you, and we hope that after this time, you've managed to achieve the full intimate well-being you deserve :)
If you need anything from us, feel free to reach out to us at: customerservice@myhixel.com
Best regards,
MYHIXEL Team
This company is a complete scam
This company is a complete scam. All the reviews on this site are fake. Do not waste your money on this. The product is junk. this has, undoubtedly, been the worst customer service experience in my entire life
They do not honor their return policy. On their website, it was written clearly :
“Opened objects may only be returned under warranty”
It would found that my product was defective under the warranty, yet they would not issue a return and refund, rather they wanted to exchange it. After a back and forth about the wording in the policy, they changed the wording on their website to:
“Opened objects may only be exchanged for a new one under warranty”
They deceptively tried to change the wording on their web site while in the middle of refusing to issue me a return. They did not stand by their policy that was clearly listed on their website. I have the email chain to prove that they acknowledged the previous wording on the website, as well as screenshots from the website before it was changed.
Will be filing a charge back with my credit card company as well as filing a report with the FTC about this fraudulent company and their practices
Edit: in response to their response.
It is simply a matter of honoring and upholding the policy they you have clearly written on your website. My attempt to get a refund was extremely difficult and dealing with this customer service was terrible and deceptive.
11 March 2022
Unprompted review
Reply from MYHIXEL
Good morning, dear customer.
First of all, we would like to inform our future users and/or customers of the following:
- A device of an intimate nature, cannot be returned, after it has been used, since you are not buying a test, you are buying our product for personal and non-transferable use.
- The return of an item is possible as long as there are defects in the device, in which case, we replace the device free of charge. If there are defects, as you indicated in previous emails, we proceed to return the device, ie, sent a new one to your home. We do not make money refunds once the device has been opened, like any intimate product sold in any market.
- Regarding what you mention "They do not honor their return policy. On their website, it was written clearly: Opened objects may only be returned under warranty" it is necessary to clarify that no phrase in our policies should be interpreted isolated, given in the previous and subsequent paragraphs it is specified that used devices are not returned in exchange for money, but could -under certain circumstances mentioned in our warranty-, be "returned" in exchange for another device. Accordingly to your confusion, we proceeded to give more specificity to that (and only that) particular phrase.
- We trust that our users realize and value the customer service we offer and the quick resolution to sort any inconveniences, provided nowadays, few companies can boast of the customer service we offer.
We hope that all your doubts have been solved. If you need any further information, you can continue answering our emails and we'll get back to you.
Best regards,
Customer Service
A very effective product
This is an excellent product that works with an app to provide training to help men last longer in bed. The MYHIXEL device is very natural and if you follow the program on the app you gradually improve your performance. You need to persevere and follow the program to the end but if you do so it is extremely effective. I had a slight problem with a fault in the sleeve that came with the product but they quickly provided a replacement at no cost. I cannot recommend this product too highly for anyone suffering from PE.
23 August 2021
Unprompted review
Reply from MYHIXEL
Hi James,
Your feedback makes us very, very happy :)
We love to know that we help you achieve the intimate well-being you deserve. With experiences like yours, we confirm the positive impact we can have not only on the lives of our customers but also on the lives of their partners.
If you have any questions, we are delighted to assist you through customer service at: customerservice@myhixel.com
Thank you for being a part of the MYHIXEL family and for your motivating comment.
Best regards!
MYHIXEL Team
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