Kenny
Kenny, one of your team members was really helpful during our interactions. I'm really great full for his services
13 August 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.3
Excellent
31 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jamal sorted my query straight away
Jamal sorted my query straight away. Excellent company and great customer service. Jamal and the team are great and completed my query with expertise and I would definitely use them again. Well done and keep up the good work. Thank you to all. Issue was resolved very quickly.
10 January 2025
Unprompted review
Immediate response to my complaint and…
Immediate response to my complaint and very helpful.
1 December 2024
Unprompted review
Thanks for the help Emerald
3 January 2025
Unprompted review
The service of Ms Ann
The service of Ms. Ann is exceptional. She handled my concerns really well and she was helpful thru the entire process. Kudos!
31 December 2024
Unprompted review
I want my refund and cancellation my…
I want my refund and cancellation my contract.
30 December 2024
Unprompted review
Reply from Myhairvip
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@myhairvip.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Excellent Service
The products that I received are of the best quality. The customer service responded to my query on time.
20 December 2024
Unprompted review
They help me with the refund
Thank u so much for helping me...I was already stressed thank u so much keep it up good work
10 December 2024
Unprompted review
This company provided me with good customer support
This company provided me with good service. I was very pleased with the good customer support. In my case, in particular I was assisted by Diamond who was very helpful.
4 December 2024
Unprompted review
Issue adressed
29 November 2024
Unprompted review
Bree has assisted me promptly with my…
Bree has assisted me promptly with my concern.
12 October 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.