What makes my experience good is I'm at least getting the help that I need and was assigned within the 24 hours as promised The issue is addressed and Thank you to the Escalation Team. Thank you... See more
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Thanks for the refund. I appreciate very much that you understand my concern and the outcome. Once again thank you. Marie David de chalain
From start to finish, my experience with myhairshines customer service was a pleasure. The representative Kenny, I spoke with was incredibly friendly and efficient. He answered all my questions thorou... See more
I got my help ,I couldn’t understand why are they debuting money on my account each every 2weeks
Hasn’t replied to negative reviews
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Myhairsshines is a good company.all the…
Myhairsshines is a good company.all the costomer team are very succesfull.they helped me and solved my problem.thank you and have a nice days
My Hair Shine is a huge scam
My Hair Shine is a huge scam. They stole money from my credit card, and after a while, my credit evaporates. After filing a complaint, I received an email saying I could get my money back with a positive 5-star review on Trustpilot. Blackmail, bribery and fraud! Luckily they gave me the idea to check the reviews.
They keep trying to bribe me. They're asking me by mail again to remove this review. Then they'll refund me. Unfortunately, trust was part of the problem.
22 nov 2025 They keep bombarding me with their chatgtp emails. They want me to remove my negative review and then they'll refund me. I want them to pay me and then I'll remove my review. Now they're trying to intimidate me through Truspilot. They keep stalking me with email everyday. They want me to remove my review. They can't buy my opinion.
giving a 4 star
Good escalation support by Paula
They helped me resolve a membership…
They helped me resolve a membership misunderstanding and handled the refund process for me. And everything was very fast! Paula from Escalation Team Management the best!
Worst in taking their customer’s interest into consideration
Best in taking their customer’s interest into consideration? Hell no!!!! Thumb’s down!!!
Very worse. Someone used my card to shop, got in touch and till now no news…..Don’t fall for their scam. They will make sweet comments of fixing but does nothing. Worse in satisfying the interest of people
Nothing was explained to me properly…
Nothing was explained to me properly you just debited money from my account
Trust, fast and convenient.
I had an transaction issue but they assisted me to solve it out.
I recommend this site to customers to make their shopping with them.
Good work.
Good customer support by Eugene
Got membership unknowingly
Also Started subscriptions unknowingly
But requested to cancel both and got done quickly
Kurt was accomodating enough to resolve…
Kurt was accomodating enough to resolve my issue so I'm giving him a 4 star.
FROZE YOUR CARD and RUN AWAY
After publishing my comment on trustpilo.com last April 5th, I received 2 emails from these scammers asking me to put a 4 or 5 star comment, so tat they reimburse the $ they stole from my visa card.
They tried to take some other $ after I asked their support to delete my account. Frozen card. HAHAHA
Advice to everyone, RUN AWAY from these thieves. FROZE the card you gave them access to.
Pay back
When you buy a article they use your card for a far greater amount, when they accept to pay back only a very little amount wil be returned. Advise: stay away from these scammers !!!
Quick response on precisely what I…
Quick response on precisely what I asked for.
The assistant is fast and satisfying i…
The assistant is fast and satisfying i appreciate
I did not want to have this subcription…
I did not want to have this subcription it was a mistake and it is giving me a lot of trouble and consuming time to cancel it
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