Grub Club Pets | B Corp™ Reviews 

771
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers are truly thrilled with the high quality of the dog food, noting that it has wonderfully improved their pets' digestion, skin conditions, and overall health. Consumers frequently praise the exceptionally helpful customer support team alongside a reliable delivery process that makes regular ordering completely simple and stress-free. Some reviewers were not happy with courier services, mentioning occasional delivery delays or unexpected issues with stock availability that caused minor disruptions. A few people also experienced problems when parcels were mishandled by postal carriers or when sudden changes in delivery partners caused notable inconvenience.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting how much their dogs love the... See more

Quality

People report positive experiences with quality, noting that their dogs thoroughly enjoy the food and thrive... See more

Service

Reviewers highlight positive aspects of service, frequently praising the reliable delivery, competitive... See more

Delivery service

Clients share satisfaction with the delivery service, noting that orders consistently arrive quickly and on... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and friendly support that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my German Shepherd Kaylah are so happy we found Grub Club. She had terrible gut problems but that was resolved once she started eating All Day Buffet. We now get her food and various inse... See more

Company replied

Rated 5 out of 5 stars

Grub Club completely changed the life of my German Shepherd Kaylah. She developed serious problems with her gut and couldn’t eat any protein without developing bleeding and diarrhoea. I heard a tv v... See more

Company replied

Rated 5 out of 5 stars

I have a Cane Corso boy that is allergic to poultry and wheat. Everything we tried never made an difference to his coat and skin conditions until we decided to try Grub Club. He loves the food and enj... See more

Company replied

Rated 5 out of 5 stars

My French bulldog has not been sick since starting grub club. It’s an actual miracle (no joke). He is 5 years old and we have tried every kibble you can think of to get it under control and nothing... See more

Company replied


Company details

  1. Pet Store

Written by the company

Grub Club produce a range of naturally hypoallergenic, insect-protein dog food and treats. All of our products are made in the UK and Ireland, and are great for sensitive dogs. Grub Club's insect dog food is great for dogs with sensitive tummies and food allergies or sensitivities. Insect protein is a highly digestible source of protein, which is great for supporting optimal gut health. Furthermore, as a novel protein, it's naturally hypoallergenic, making it great for dogs with any dietary sensitivities or allergies. Finally, insects also require a fraction of the land and water, and produce significantly less CO2 than traditional sources of meat, so they're also great for the environment! As a certified B Corp we aim to meet high standards of social and environmental performance, accountability, and transparency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

771 reviews

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4.8

All reviews

(771)

181 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed with Grub Club!!

Update on 26/06/2025: My dog has now been on Grub Club for about 6 weeks and he no longer has itchy skin, so it was definitely just a short lived reaction due to changing his food. Absolutely delighted.

I have a dog that struggles with itchy skin and allergies. I contacted Grub Club to ask if I could purchase a smaller sample size than what was available on the website to test if their product works for him, and was blown away by their customer service!! They shipped a sample box to me on the same day, which I received really quickly. The sample included dry food, calming sticks and two flavours of their wet food. They also asked me to provide feedback on how my dog gets on with their food, which shows a level of integrity you don't see much these days. After a week of using it, this is what I can say:

It's clearly a high quality product, his digestion difficulties eased, he's eating way less grass than he was and I can see that he feels way more comfortable in his body. He's more relaxed and loves to frolick in the grass now ha-ha. The only slight hiccup is he did get a little more itchy, but I'm not sure if that's down to him getting used to the food change (as he had the same reaction when I changed his food previously to a vet recommended short-term hypoallergic) or his allergies, but I'm going to keep him on it to see if it evens out. The wet food smells very flavourful, not at all bland and my dog was about ready to eat the bowl along with it. The calming sticks work a bomb! He fell asleep face planted in the sofa and stayed there for over an hour lol. He gets very excited whenever I give him one now.

Overall, very happy with the food, and strongly recommend it.

13 May 2025
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you so much for this incredible review 💛

We’re absolutely delighted to hear how well your pup is getting on with Grub Club. From improved digestion to less grass-munching to those amazing calming-stick naps, it sounds like he's feeling so much better in himself 🐶🌿

You're right that some dogs can experience a bit of extra itching during a food transition, especially if they have a history of sensitivities. We really appreciate you giving it time and are thrilled to hear his skin has now settled.

Thank you again for your lovely feedback and support. Sending big cuddles to your happy, relaxed boy 😊

Rated 5 out of 5 stars

Highly Allergic Pooch Food

My highly allergic pooch Tigger loves her Grub Club. This has helped control her allergy to meat proteins and she is thriving. I recently introduced the Sit Roll Treats and Peanut Paws Bar for use as high value training food - well it’s so high value she’s obsessed! Customer Service is also excellent

12 May 2025
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you so much for the lovely review 💛

We’re thrilled to hear that Tigger is thriving on Grub Club and that it's helping manage her allergies. It’s always a win when a sensitive pup finds something that works... and even better when they’re obsessed with the treats too 🐶

So glad you're enjoying the training range and happy to hear our customer service has been on point. Big high-paw to Tigger from all of us! 🐾

Rated 5 out of 5 stars

Can’t rate grub club enough

Can’t rate grub club enough. Been using them for over a year now. Had tried other insect based diets however they were not UK based and my dog was not that impressed. She is allergic to animal protein so it was really important I found a good insect based food. She loves grub club. The customer service is always excellent and I’m delighted they’re now B corp certified.
Yay for 🐛 🐜 🥳

5 May 2025
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

This absolutely made our day, thank you so much 💛

We're so happy you've found the right fit for your pup, especially with those tricky protein allergies. It means a lot to hear she’s loving Grub Club and that we've stood out from other insect-based options 🐶

Thank you for sticking with us and for the kind words about our customer service. And yes... big yay for the B Corp badge and for bugs 🐛🐜🥳

Rated 5 out of 5 stars

Great food

The food has been a game changer. My boy has a lot of digestive issues, suffering with acid reflux, vomiting, reoccurring upset tummy. He was also prone to chewing his feet due to seasonal allergies. Since moving to grub club biscuits, initially and now wet food, his problems have all stopped. He is very healthy and well managed. We tried various hypoallergenic options from the vet which he really didn’t like so this has been amazing for him.

7 May 2025
Unprompted review
Rated 4 out of 5 stars

Never had an issue with this company.

Never had an issue with this company.
Easy to set up subscription, easy to make changes and you always get an email to advise when the next shipment is near due in case you need to make changes.
Kibble size is average, I was told that there were plans to bring out a smaller kibble too but still no sign of that yet. Would have been handy for my two small doggos!
First, my dogs liked this food but now, they seem to have gone off it, it didn't make any difference to one of my dogs allergies but i think she is more environment than food allergy.
So now, one of them just doesn't want to eat it anymore I have had to cancel my subscription ( she would even eat it mixed with other food - she would pick out the other food and leave the grubpets! )
I have no hesitation in recommending this food, ( whilst your dogs will actually eat it! ) in comparison with other subscriptions it is around the same price point as many.
Maybe if the smaller kibble comes out i may try again as this could possibly be putting her off.

7 May 2025
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thanks so much for your thoughtful review — we really appreciate you being part of the Grub Club pack, and we’re glad to hear you found the subscription easy to manage and the service smooth 🐾

We’re sorry to hear your pup went off the food, sometimes this can happen. There's a few things you can try here:

1) Warming the food slightly can help release more aroma

2) Mixing in a bit of warm water to create a gravy-like texture

3) Adding a small spoon of something high-reward (like our Peanut Paws bar, or even a sprinkle of their favourite treat)

4) Rotating flavours or feeding smaller, more frequent meals for variety

5) you could try our new wet food range as a tasty topper - feel free to get in touch via email and we can send you a mini taster pack to try with the pups.

And you're right, sometimes skin irritation can be environmental rather than food-related.

The note on kibble size is really helpful — you’re spot on that a smaller kibble could make a difference for some pups. It’s still in our product development pipeline, but as a small independent business, it takes us a bit longer to launch new products given the amount of investment needed to do it all at once! Hopefully we'll get there soon :)

Thanks again for the kind words and for giving Grub Club a go — and if you ever decide to give us another try in future, we’ll be here 🐶💚

Rated 5 out of 5 stars

Great food

My dog Thomas absolutely loves his new food, his poop is firmer and he’s not chewing his feet anymore.

6 May 2025
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thanks so much for the great review Cheryl! Delighted to hear Thomas is doing so well on his Grub!

Rated 5 out of 5 stars

Grub Club food…

Grub Club food wet and dry has been a game changer for our 4 year old Cockapoo that has suffered tummy problems and allergies all her life. Her poo’s are the best they have ever been and her coat is so shiny and soft, so much so we get asked all the time is she a puppy. Great Grub Club!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

I have a 5 year old German shepherd who…

I have a 5 year old German shepherd who has suffered from allergies since he was 9 months old.I have tried every food out there from Purina Hypoallergenic to raw and nothing seemed to help his skin or ear infections.The vet put him on Apoquel but I didn’t want him to carry on with that so Dexter has now been on grub club food for nearly 3 months his skin is improving and so far no more ear infections.Amazing!!so easy to order, subscription can be paused or delayed txt messages to tell me it’s on its way.5star plus company

25 April 2025
Unprompted review
Rated 5 out of 5 stars

My Beautiful little French Bulldog…

My Beautiful little French Bulldog Pixie,has been bad with yeasty ears and licking paws and more recently suffers early spay incontinence,I decided after much research to try her on the wet grub club (purple box ) no more just swallowing kibble and This wet food is absolutely the best no more dirty ears or licking paws,The incontinence has not occured since being on this however,I'm on watch with this but I highly recommend if your Frenchie has been anything like my Girl,

19 April 2025
Unprompted review
Grub Club Pets | B Corp™ logo

Reply from Grub Club Pets | B Corp™

Thank you so much for sharing Pixie’s story 💛

We’re so happy to hear how well she’s doing on the wet food. Yeasty ears and constant paw licking can be so hard to manage, so it's amazing to hear that things have cleared up and she’s feeling more comfortable. Fingers crossed the incontinence stays away too. we’ll be rooting for her 🐶

Big hugs to your beautiful girl and thank you again for the lovely recommendation!

Rated 5 out of 5 stars

Excellent

Excellent. No complaints so far. My dog loves the dry food. Quick deliveries, easy to alter subscriptions & orders.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Repeat delivery on subscription is easy…

Repeat delivery on subscription is easy to delay or change. Our dog suffers with severe food sensitivities, the grub club food is the only food we have found that she can eat without reactions. Not only that but she was a fussy eater until the grub club food. She loves the treats too. Communication regarding orders is perfect!

12 April 2025
Unprompted review
Rated 5 out of 5 stars

I have had a lot of allergy issues with…

I have had a lot of allergy issues with my Frenchie . He ended up on Apoquel and still had to wear a t shirt as he was so itchy .I tried so many different foods , including raw and even making home cooked meals but nothing helped him . I saw Grub club and decided to give it a go . What a game changer 5 months down the line no t shirt no Apoquel can’t thank you enough ! His skin is normal , no more itching and hot spots and no t shirt . One happy boy 🙂

9 April 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! Excellent response to questions, orders processed and delivered quickly.
My daughter’s small Bichon had long standing problems with itchy ears, off and on, and chewing his feet constantly… all of which has completely resolved after consuming 2 bags (12 kg) dry food.
The new wet food doesn’t appear appetising to my eye, but the dog says otherwise! I find it easiest to feed with a little warm water so it can be chopped into smaller pieces.
My observation so far is that he has far more energy than before and poops easily and regularly… ( bonus = not as smelly! )
More expensive than some off the shelf… but it seems to be well worth it in terms of quality of life…

9 April 2025
Unprompted review
Rated 5 out of 5 stars

My dog’s are thriving on Grub Club

My dog’s are thriving on Grub Club. I have two very athletic Border Collies who work very hard and need high quality food to sustain them and also a very bossy Westie who literally can’t wait long enough for me to put his bowl of food down he loves so much. Highly recommended and great for the planet.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

My 3.5yr old French Bulldog

My 3.5yr old French Bulldog, has suffered massively with various allergies since he was a year old. We’ve tried many dietary changes, as well as medication to help him, but the BEST thing I ever did, was put him on to Grub Club kibble. He no longer has constant infected ears or hematomas, no longer chews his feet 24/7, and he’s much happier. I00% recommend this food. The treats are also brilliant.

23 March 2025
Unprompted review

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