Precision Optics Eyewear Reviews 

220
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the welcoming and highly knowledgeable team for offering professional advice, answering all questions patiently, and creating a genuinely relaxed environment. Many individuals note that appointments are never rushed, ensuring that everyone feels completely valued and supported throughout their entire visit. Some people were satisfied with the convenient home visit option, which allows customers to try various frames comfortably in their own personal space. Consumers also deeply appreciate the remarkably fast service, efficient repairs, flexible payment options, and exceptionally reasonable pricing available across the entire product selection.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting a relaxed environment without any... See more

Service

Reviewers highlight positive aspects of service, expressing great delight and satisfaction with the overall... See more

Product

Consumers find product quality and options to be exceptional, expressing deep satisfaction with their new... See more

Price

People report positive experiences with price, highlighting that the pricing is simple and offers great value... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting a personal and reliable approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff are great, the welcome, friendliness and patience. No rush, no pressure and I trust the advice I've been given. The pricing is simple and offers value for money. Add aftercare and satisfacti... See more

Company replied

Rated 5 out of 5 stars

Donna from Precision Optics visited my home today to return my glasses, lenses from my new prescription had been fitted. As always with this company service is excellent, Donna is very friendly and a... See more

Company replied

Rated 5 out of 5 stars

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her tha... See more

Company replied

Rated 5 out of 5 stars

I visited Precision Optics Eyewear for the first time today. I was looked after by Stacey who could not have been more friendly and helpful. My new lens options were discussed, priced and agreed to th... See more

Company replied


Company details

  1. Eye Care Center
  2. Glasses Store
  3. Sunglasses Store

Written by the company

Your Prescription Eyewear Specialists Showroom appointments & mobile home/work visit services If you are looking for the best eyewear provider in the Walton, Frinton, Clacton and surrounding areas, as far as Colchester, Harwich and Manningtree, then Precision Optics Eyewear® is definitely worth a look. Visit our showroom in Frinton-On-Sea, or have us come to you with our mobile home & work visit services throughout Tendring and the surrounding areas. Mobile home visit services are available to everyone. You do not have to be housebound, disabled or meet any special requirements. There are no additional costs for this service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

220 reviews

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4.9

All reviews

(220)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Give Precision Optics a go if you haven’t already, you won’t be disappointed

I cannot express enough how helpful, friendly and easy going the Precision Optics staff are! You’re welcomed through the door on the way in and out of the building, nothing is too much trouble for them. Not only did my glasses get fixed but I also bought a new backup pair too, they already had my prescription and the lenses where changed straight away which enabled me to walk out with a new pair of glasses! You’re left to browse in your own time with nobody following you asking if you need help. The team go above and beyond in my opinion and I wouldn’t go anywhere else. The price of my new glasses were so much cheaper than going to an optician’s too!

29 April 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

This is great to hear! Thank you so much 🙌

Rated 5 out of 5 stars

Brilliant team led by Colin, excellent quality of service

So easy to make an appointment on line at a date and time to suit me.
A warm welcome from Stacey who is just brilliant. I really needed someone to listen to my concerns and help me to make the most appropriate decision re lenses and frames. Stacey has the patience of Job and is great fun. Advised without any sense of just wanting to make a sale. Various payment options which are helpful to fit with personal budget. Great prices. Get down there now such a brilliant company led by Colin who is great.

28 April 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you, this means alot, we really appreciate your time and support 😊

Rated 5 out of 5 stars

Proactive Team who work very well…

Proactive Team who work very well together and all have a real focus on achieving 100% Customer Satisfaction

27 April 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 🙂

Rated 5 out of 5 stars

Took my glasses in the morning and…

Took my glasses in the morning and collected them in the afternoon with new lenses put in. Great service

16 April 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 😊

Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service. Staff are always so friendly. Picked up a fabulous pair of sunglasses today. Would not go anywhere else for my glasses.

9 April 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you for the opportunity to help out 😊 We really appreciate your time and support 👍

Rated 5 out of 5 stars

Such a wonderful service and so…

Such a wonderful service and so welcoming. Stacey was a delight to deal with and very honest about what suits and what doesn’t- highly recommended

9 April 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for the opportunity to help out 😊 We really appreciate your time and support 👍

Rated 5 out of 5 stars

Another excellent pair of glasses from…

Another excellent pair of glasses from Precision Optics. Stacey was friendly and professional. Would highly recommend them. Also good value for money.

23 March 2026
Unprompted review
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Reply from Precision Optics Eyewear

This is great to hear! Thank you so much 🙌

Rated 5 out of 5 stars

Precision Optics are a pleasure to deal…

Precision Optics are a pleasure to deal with. Colin, the owner, is knowledgeable and very approachable and listens to customers. Donna, who provides the mobile service, is very helpful and pleasant to talk to. Their pricing, products and service is first class. I highly recommend Precision Optics

25 March 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, much appreciated for your feedback! Many thanks! 😊

Rated 5 out of 5 stars

All the staff at Precision never try to…

All the staff at Precision never try to pressure you into spending more than you want to. They are friendly and professional and very good at what they do. Donna who does the home visits is especially helpful. I highly recommend them and never go anywhere else.

10 March 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you, much appreciated for your feedback! Many thanks! 😊

Rated 5 out of 5 stars

The service with this company is…first class

The service with this company is fantastic. Very personable. They allow plenty of time for you to choose your new glasses, which there is wide selection to suit all tastes. The glasses are ready in a very quick time frame and when you return to collect you receive a tray of goodies whilst they doing the fitting. First class service and set up. I personally spread my cost over 4 payments which is affordable to everyone.

18 March 2026
Unprompted review
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Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 😊

Rated 5 out of 5 stars

Presentation

Presentation, bedside manner, expertise, polite, helpful home visitor. Excellent service.

3 March 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for the opportunity to help out 😊 We really appreciate your time and support 👍

Rated 5 out of 5 stars

Second time using Precision Optics

Second time using Precision Optics. Excellent service, very professional and friendly. Lots to choose from and helpful advice given . Very pleased with my glasses and being able to split the cost is a good idea.

3 March 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, this means alot, we really appreciate your time and support 😊

Rated 5 out of 5 stars

Excellent service from beginning to end…

Excellent service from beginning to end of process. Very quick service and excellent product and aftercare. Very pleasant staff. Ranges of prices available. Nothing was too much trouble and I would definitely recommend.

25 February 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your review, we really appreciate your support and time 🙌

Rated 5 out of 5 stars

Over the moon

Ive been coming to Colin for 5 years now and have always been blown away with the high standards in which he sells ,makes and provides aftercare , the lovely Stacey has been helping me with glasses this time , what a fantastic addition to your team ,
I have also taken advantage of paying for my glasses in over 4 months meaning I could get the perfect frame and best lenses for my needs , thank you so much , ive now fallen in love with some prescription sun glasses so will be back to purchase them too

23 February 2026
Unprompted review
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Reply from Precision Optics Eyewear

This is great to hear! Thank you so much 🙌

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Always available at the end of the phone if I need any advice or help. Home visit by Kelly is a very good service and she is so helpful

11 February 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, this is great to hear, really appreciate your support 🙌

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend - very friendly, professional and efficient service

Reliable and always happy to help

Thank you Donna x

11 February 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you, much appreciated for your feedback! Many thanks! 😊

Rated 5 out of 5 stars

Amazing service

One to one appointment with Stacey was fun and informative (I'm new at wearing glasses so I had a lot of questions), she was also a great help in choosing the best frame for myself. I informed her that my only pair of glasses broke so they made sure to have my new pair ready tomorrow, which I highly appreciate! Two year cover for any damage to the glasses was also a nice addition. I would highly recommend!

26 January 2026
Unprompted review
Precision Optics Eyewear logo

Reply from Precision Optics Eyewear

Thank you for your feedback, we really appreciate it 🙂

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