Thank you very much! Although I accidentally subscribed to your website (it was my little daughter who subscribed without realizing it), I truly appreciate your quick response. I was able to cancel m... See more
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See what reviewers are saying
After struggling to get help with cancelling my profile, I had given up and wrote my last email. Until a gentleman sent me an email assuring me that he will do his best to get my membership cancelled.... See more
My experience with this company was really good. When I had a bit of a problem, there was always someone there to respond immediately and help sort out the 'hiccup'. I would recommend this site to s... See more
I did not ask to be member of this service, but Finally I received a mail from Emerald Escalation Team and the answer was just great to receive the refund back. This was just great. Than you!
4.3
Excellent
355 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Emily solved my problem
Emily solved my problem Thank you, Escalation Team.
9 November 2025
Unprompted review
Great costumer support they able to…
Great costumer support they able to resolve my inquiry in short time
26 October 2025
Unprompted review
Very rapid answer to my petition and…
Very rapid answer to my petition and very pleased with the refund in my account
11 September 2025
Unprompted review
Eric was helpful
5 August 2025
Unprompted review
Exception made to reimburse the money.
2 August 2025
Unprompted review
A Masterpiece of Garbage
This is a totally fraud and untrusted website
I was paying for a drill machine just for 2$ but i don't know how the payment is deducted from this website and i see my e mail that i have got the subscription for mygamingitem.com and myautoroom.com
Now they ask me give a good review for us and we will return your amount
But after giving good reviews they are not replying
I am again saying be aware
If I could give this zero stars, I would. Actually, I'd give it negative stars if that were possible
This was a complete waste of money, time, and brain cells
I wouldn't recommend this to my worst enemy
27 June 2025
Unprompted review
Escalation Team is the best response…
Escalation Team is the best response you can get for prompt answers.
Well done. Thank you for your service. Much appreciated
11 June 2025
Unprompted review
I am very unhappy with this app
I am very unhappy with this app. I purchased a pair of sneakers, and I was disappointed to learn about the discount policy only after they had deducted the money from my account. It's frustrating because I informed them that I am not abroad; I am currently in South Africa. They promised to refund my money within 7 days, and while they initiated that refund over a week ago, I still have not received anything. I have sent multiple emails to them, but they are no longer responding. I need my money back, please.😡
19 June 2025
Unprompted review
Great and good for me
Great and good for me. I purchased many thing all thing are very good quality.delivery services very fast.
10 June 2025
Unprompted review
Quick reply
Quick reply . But I want my refund to be processed quick too.
9 June 2025
Unprompted review
Alero is in touch with me and helping…
Alero is in touch with me and helping to resolve this issue.
11 June 2025
Unprompted review
Fedora was helpful
Fedora was helpful. He immediately assisted me. Now I am waiting for my amount back.
Regards
Nabiha Nadeem
9 June 2025
Unprompted review
The respond I got was quite respectful…
The respond I got was quite respectful and I hope that promises made may be kept
I am happy to be responded too with such a calm manner
2 June 2025
Unprompted review
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