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Rated 5 out of 5 stars

Most of brokers who worked or currently working with my country is either sucks or not in a healthy shape This one was the only one which stood up for me, i'm a trader but not a good one to be... See more

Rated 4 out of 5 stars

Unfortunately I had to leave this broker and move on to a different one because fxchoice dosen't seem like they'll be accepting deposits anytime soon. Trading is also unavailable too and has been for... See more

Rated 1 out of 5 stars

Following my previous review. Started with approximately $5,000. I gave them management of the account through their money manager. Account went up to $8,000 within a couple of months Then all the... See more

Company replied

Rated 5 out of 5 stars

hello, I hope you keeping up well. First of all, let me thank you for seeing it fit to give us this amazing opportunity more especially in these challenging times we facing. I haven't enjo... See more

Company replied

Company details

  1. Money & Insurance

Written by the company

We are an NDD broker, offering our clients some of the most competitive spreads in the market for trading CFDs in Forex, Commodities, Indices, Shares and Cryptos. We boast an award-winning Customer Support team, which is available 24/5 and in multiple languages. Unleash the power of the markets with us!


Contact info

4.0

Great

TrustScore 4 out of 5

138 reviews

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Rated 5 out of 5 stars

Goodbye FX Choice

Most of brokers who worked or currently working with my country is either sucks or not in a healthy shape
This one was the only one which stood up for me, i'm a trader but not a good one to be honest at least not yet but i'm doing my best i don't know if i ever be god helps me.
sadly my country's people are under harm from various countries Government for 30 years such as US and UK and few others.
Anyway i'm a simple folk who just want to do business and there are many others just like me and i never looked at the world from a political standpoint and i never will cause everyone is the same as me they just wanna live happy.

i don't know at this stage i think FX Choice is gone forever i guess.

i just really hope that i could find a good broker just like this one and, i don't know a decent one at least so, i guess Goodbye FX Choice hope we would cross once again in near future

6 May 2024
Unprompted review
Rated 4 out of 5 stars

Unfortunately I had to leave this…

Unfortunately I had to leave this broker and move on to a different one because fxchoice dosen't seem like they'll be accepting deposits anytime soon. Trading is also unavailable too and has been for a while..but I just wanted to say that I love fxchoice's platform and I'm so sad to leave. I just dont want to wait forever to start trading again. Even though I won't be trading with fxchoice anymore, it'll always be my favorite broker! I'm just ready to trade again and can't wait any longer.

12 February 2024
Unprompted review
Rated 2 out of 5 stars

The customer service is not good

The customer service is not good. I will unable to access my account due to FXChoice not following their own process. They wanted me to send personal information twice and it felt like a scam. I have also had issues when it come to me withdrawing my money and refilling my account. They need a lot of work.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

My favorite broker hands down

My favorite broker hands down. I dont like how regulators are starting to crack down on a lot of forex businesses but Fxchoice’s transparency is the best of the best. I am awaiting more options for deposits/withdrawals and will be back with them asap.

1 January 2024
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Sidney Gibbons,

Thank you so much for your positive review. We wish you all the best for the future.

FXChoice

Rated 5 out of 5 stars

I am waiting to hear back

They allows my withdraw:)

I am waiting to hear back. The sms is not working and I'm now locked out. I contacted T-Mobile, this seems to be an issue on fxchoice side as others experiencing same thing. I have 7k in my account.
I wasn't able to check emails due to an incident for the past two weeks. I saw it and moved fast but Christmas caused the delay
The email is a bit confusing, I read after Dec 26th. So I'm assuming 26th you still can withdraw.

This is a very stressful situation, Christmas and 7k on the line. It's a lot of money for me. I pray I get my money back. I have been a loyal customer and recommended them to many so I hope they are honest as they have been so far.

First their required my updated id because it expired in August. That's done.

Waiting to hear back for now. I put 5 star please dont let me down fxchoice.
It's kind of a bad weekend for this to have a deadline.

Result:
Coinbase is trustworthy and allowed my withdraw. Thank you
I would deposit again via standard wire.
Amazing broker. Support was very fast

22 December 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear mike khodabakhshi,

Many thanks for your positive review. We're glad to hear that you received your withdrawal.

We wish you all the best in 2024.

FXChoice

Rated 4 out of 5 stars

Long withdrawal process but $ back

Same as many other users here, I have been forced to withdraw all my $ as they would no longer take crypto payment. It was a long process, where I needed to sent 3 different pictures. They also cancelled my withdrawal through TRC for no reason, at this point I thought I would never see my $ again... I contacted there team via chat and been told to use ERC chain instead ( more fees for them I guess ). Finally it all got resolved and I got my $ back so nothing to complained here, just too bad because everything else had been good with them up to this point. Trading was good, low fees and fast reply via chat room.

14 December 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Elre,

It was so pleasing to read your positive review and that your withdrawal problem was ironed out quickly.

We wish you all the best for the future.

FXChoice

Rated 5 out of 5 stars

FX Choice is the Best of the Best

FX Choice proved me wrong!

Received this email from FX Choice; Important: Please withdraw funds by 26 December This is an important update for all our clients regarding your trading accounts. Unfortunately, crypto as a withdrawal option is going away after 26 December.

If you used crypto as a deposit method in the first place, please withdraw your funds at your earliest convenience – before 26 December.

I followed FX Choice Withdrawal process and did not receive the SMS message required to confirm my withdrawal.

Went on chat and the agent sent me this message;

I apologize for the inconvenience caused by not receiving the SMS message required to confirm your withdrawal. Our team has been informed about an issue related to sending SMS to certain US carriers.

However, I'm glad to assist you by disabling 2FA on your account. Instead, you will be required to use Google Authentication as your new and more secure 2FA method.

Please note for this process we require a Selfie verification, is a Selfie where you can clearly show your face and holding in your hands the ID you used to verify your profile and a hand written note with the text: "For FXchoice verification and today´s date", please make sure the information is clearly readable, you can send your selfie through this link.

I sent a clear readable selfie and this was their reply from Back office;

Thank you for emailing us at FXChoice.
Unfortunately, your selfie photos are blurry and the ID is not readable.
Please make sure to take a selfie with your ID and it must be readable.
Change camera if possible, don't take a picture in front of a mirror.
It's best to use the back phone's camera than the camera in front.

If you need additional information, please feel free to contact us back. or visit our 24/5 Live chat support team.
Kind regards,
FXChoice Tea

Asked for another way to verify after all it was FX Choice issue in the first place that caused this selfie issue.

I Pray FX Choice has not turned EVIL for not sending my funds.

I hope they prove me wrong about them.
FX Choice proved me wrong! All my funds have been sent and received.

Issues with FX Choice were always resolved and the customer service agents are one of the reasons FX Choice is the Best of the Best.

13 December 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Robert,

Thank you for providing your account details -- we were able to find you in our system.

Yes, it seems your initial selfie was blury, so another was requested. We are happy to say that your updated selfie was confirmed and your withdrawal has been processed.

Thanks for trading with us.

FXChoice

Rated 4 out of 5 stars

Loved this broker

This is a great broker or, it was, i don't know at this stage, i 've been working with FXChoice without a problem, recently they informed me that they would no longer accept deposits and, well, that's sad cause, i really loved this one, has been always fair, the pairs was decent, the spreads were fair, however they informed me if the situation would be fixed we will notify so, yeah i mean, sad but, i'll be looking forward to work with them if the situation would get fixed

12 December 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Omid Navid,

Thank you for your positive review. We are very grateful for your kind words.

Best,

FXChoice

Rated 5 out of 5 stars

I been with them for over 5 years and…

I been with them for over 5 years and im very happy customer. Customer service is excellent and deposit and withdraw was very smooth

1 February 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Andy Sky,

Thanks a million for your positive review and loyalty over the years.

We wish you the very best in your trading.

FXChoice

Rated 5 out of 5 stars

Extremely good helpdesk

Extremely good helpdesk. I needed some help with my withdrawals. And they did very well.

7 December 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Pilot64,

We are extremely grateful for your glowing review. Good luck in your future trading endeavours.

FXChoice

Rated 1 out of 5 stars

Fxchoice and astropay are a bunch of…

Fxchoice and astropay are a bunch of con artists. They set you up with an astropay wallet that allows you to tranfare funds from your bank account to fxchioce. That's all it does. When you want to withdraw funds, now that's how they con you. First off, fxchioce send the funds to astropay pay. Then you start to see the blag ( the way the operate)
You can't put one cent of your money back into your bank, nor can you send it back to fxchioce so they can set up a new wallet. Your money is trapped with no way of retrieving it. After multiple emails over 2 weeks of them passing you back and forth with bs excuses and passing the buck back and forth to one another. The only conclusion is, they are owned or operated by the same company that's only out to scam you of your money. Do not trust these companies.

29 November 2023
Unprompted review
Rated 2 out of 5 stars

lost mid night scam high spread auto removed all fund

myfxchoice account is  301847 i deposit 1000+ by usdt they play with my fund. every time they gave me a 65% bonus . i lost 500$ after my 500$ automatic removed  my last trade 1 lot gold sell & 0.90 sell just 0.10 lot sell entry in mid night market not moved. i saw all bonuses removed & same  high spread 30 pips in spread grow but in sell 30 pis below total automatically closed my account . no marketing moving . but auto closed my account with 400$ also same time bonus removed from my account. now i have 100$. now i just opened trade 0.10  usd/jpy my account sweep free account  but they per day daily removed my balance & add commission now just -0.10 lot size but my commission column is 10+. i lost 400$ broker cut 500$ by spread scam now last 100 $ they to hunting daily cut my balance add commission GREAT  SCAMMER NO NEED HERE LOST BY MARKET  THEY AUTOMATIC REMOVED YOUR FUND BY BROKER SCAM .

22 October 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear MD REJAUL KARIM LITON,

Thank you for opening a customer service ticket regarding this issue. We will paraphrase our response to that ticket here.

Yes, when you deposit funds with FXChoice, some deposits are given a deposit bonus, as was the case with you. However, to keep those bonuses, you must fulfil the bonus requirements set out in our Terms and Conditions, which you can read here: https://myfxchoice.com/files/FXChoice_Bonus_Terms_EN.pdf

Your trades were Stopped Out, so you therefore forfeited your bonuses.

Furthermore, although you have an Islamic ‘swap-free’ account, the swaps are charged to you as a commission to avoid accruing or paying interest on your trade. This is why the commission increases. You can see the swaps as a form of commission in the commission column on your MetaTrader platform.

If you are unsure of our explanation, we would be happy to explain it to you in our live chat here: https://www.livehelpnow.net/lhn/lcv.aspx?d=0&ms=&zzwindow=0&lhnid=6766&custom1=&custom2=&custom3=

Best wishes,

FXChoice

Rated 5 out of 5 stars

Your online services are awesome.

Your online services are awesome.

Please kindly keep it up.

14 September 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Dominic Ojim,

Thank you so much for your positive review. We wish you all the best in your trading future.

FXChoice

Rated 4 out of 5 stars

What a delightful surprise

What a delightful surprise! I had the pleasure of using this broker a decade ago, and I returned recently upon discovering that they now accept XRP deposits and withdrawals. Let me provide you with a concise overview of my experience:

Smooth XRP Transactions: Upon depositing XRP, I found that the process required KYC verification. The deposits themselves were relatively quick, taking around 5 to 10 minutes for XRP to appear in my account.

Efficient Withdrawal Process: I withdrew a significantly larger amount than my initial deposit. Although the withdrawal process took some time due to the time zone difference (their withdrawals are processed in their time zone), the steps were straightforward. I had to take a high-quality selfie with my ID in hand, a task that required a phone with a good selfie camera. It's worth noting that I had to repeat the selfie step since my ID was slightly blurry in the initial attempt. However, after about 45 minutes, the withdrawal was successfully completed.

Trading Conditions: The main reason for my 4-star rating is the trading conditions. The spread on gold struck me as rather high, especially when considering that I'm already paying around 5.55 XRP in commission per trade on my account. Additionally, the spread of 3 pips/30 points meant that initiating a trade resulted in a loss of approximately 2.50 XRP from my balance. Furthermore, factoring in the negative spread and a 2.50 XRP exit fee, a trade with this spread would lead to a loss of 5.55 XRP upon opening and closing the trade, in addition to the spread value at that moment.

In conclusion, the platform is solid and commendable, with my only grievance being its Spread on gold when already paying comission and as such suitability primarily for experienced users rather than beginners.

I will update as my experiance with them increases

30 August 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Christopher Gansford,

Thanks for your positive review. It’s great to see you’ve been taking advantage of our crypto offering and had a good experience with our withdrawals. We work hard to give our clients best-in-class services in the forex industry and your review lets us know we’re on the right track.

Concerning Gold spreads, our typical spread is 2-3 pips during moments of low volatility, which is very competitive in the retail forex industry.

Best wishes and happy trading!

FXChoice

Rated 5 out of 5 stars

Im from Viet Nam

Im from Viet Nam, Can I join as trader or partner position on fxchoice or not? Have I been protected by FSC ? Thanks supporter fxchoice?

20 August 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear HAI MINH,

Thanks for your review.

Yes, we accept clients from Vietnam and you are covered by our FSC regulation. You can open a profile at this link: https://my.myfxchoice.com/login/index?lang=en&fromSite=1

Best wishes and we look forward to seeing you trading at FXChoice.

FXChoice

Rated 1 out of 5 stars

Swap fees are through the roof

Swap fees are through the roof. 350 pips for GBP/JPY on a 0.01??? While GBP/NZD is 1 pip. Stay away from FXChoice.

1 May 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Vadim Ilchuk,



The Swap fees were unusually high recently on all JPY pairs due to the Golden Week celebrations taking place in Japan from 29th April to 5th May. The period includes several bank holidays, so the Swap charged during this period was 6 times greater (2 x triple-swap).



As this situation was completely out of our control, the 1-star review is a little unfair. If you see unusually high Swap fees, we encourage you to contact our Live Chat for an explanation.



The Swap fees on JPY pairs are back to normal and we hope you’ll continue to enjoy trading them.



FXChoice

Rated 1 out of 5 stars

FXChoice is not an honest broker

FXChoice is not an honest broker. They may be regulated but they are deceitful. I have made the same trade with two different brokers just to test the outcome. Trades made on FXChoice were a loss, while the same exact trade with another broker was profit. When you try and talk with them they always have some lame excuse why they were right. Stay away from FXChoice.

1 May 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Carl Byerley,



Our records show that you haven’t traded with FXChoice for 4 months and last logged in to your FXChoice profile 8 months ago. Unfortunately, this is much too long ago for us to investigate your claims accurately. In future, we urge you to submit trade disputes as soon as possible, and no more than 48 hours after the event.



Regarding your statement that you made two identical trades at different brokers and got different results, we cannot respond accurately, as different brokers have different liquidity providers and are always likely to show different prices.



FXChoice

Rated 4 out of 5 stars

Not bad

Not bad. So so

29 April 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Delowar Hossen,



Thanks for your positive review. We wish you all the best in your trading future.



FXChoice

Rated 5 out of 5 stars

Chat has been five star, wonderful

The customer service has been five star in chat. Fairly new trader to forex so it's a joy to get quick answers to questions. Platform is easy to use.
They were highly recommended by a very experienced trader using them for many years, and I have been very pleased they have the patience for newbies. They allow multiple demo and live accounts so good for trying different approaches. Their newly created Optimum Accounts look very good and I am close to funding one. Feel I am in good hands with them.

26 April 2023
Unprompted review
FXChoice logo

Reply from FXChoice

Dear Lee R,



It was such a pleasure to read your thorough review of our services. We are constantly striving to make a difference and offer best-in-class services to our clients. If you need any assistance, please do not hesitate to contact our Live chat support, 24/5.



Best wishes and happy trading,



FXChoice

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