Ellis was really patient, understood my weird payment issue and really got to me quickly, went above and beyond and tried to fix it on their end to sort my issue as I didn't want to lose my evaluation... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had reached out to Support for a login issue..Luckily, Skynyrd responded and knew exactly what i needed. Skynyrd was kind, patient and knowledgeable. With his help, I found out that my account had... See more
I initially struggled a bit with the Builder plan's consistency rules, but Emma from customer service sorted everything out. Instead of simply copying and pasting, she explained in detail how the... See more
Yasser one of the the most helpful and professionals in the SUPPORT TEAM So I had an issue with my account guess what it was solved in 20 minutes by Yasser. I didn't try yet their payouts or if th... See more
Company details
Written by the company
MyFundedFutures is a trader evaluation services firm in the futures funding industry
Contact info
United States
- myfundedfutures.com
You should know
4.9
Excellent
18K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service!
I was struggling with my identity verification, but Ike resolved everything quickly. Very professional and patient support. 5 stars for Ike!
21 April 2026
Unprompted review
Louis was very kind
Louis was very kind, professional, and knowledgeable. In my opinion they're the greatest prop firm in the business.
21 April 2026
Unprompted review
Psalm was very helpful and quick with…
Psalm was very helpful and quick with my problem fixes. Really happy with the speed and effort i received.
21 April 2026
Unprompted review
Completely satisfied with the support team.
Completely satisfied with the customer support especially with Mr. Frank who help me overcome the issues I faced while purchasing a challenging on funded futures..Overall, great job and a very quick response team and all thanks to Frank..
22 April 2026
Unprompted review
Quick response and quicker solution
Quick response and quicker solution. Shout out to Ike from MyFundedFutures!
21 April 2026
Unprompted review
SHADD is the GOAT
SHADD the biggest, the largest, and the best support agent I've seen. You have problems, well expect a solution if Shadd joins your support ticket.
21 April 2026
Unprompted review
Davi
Davi, assisted and answered every question. Was prompt and efficient. Thank you
21 April 2026
Unprompted review
Thanks PRACAP for all the help
Thanks PRACAP for all the help, the information was very clear and the response was very quick.
20 April 2026
Unprompted review
Ike was really nice he helped me a lot
Ike was really nice he helped me a lot
21 April 2026
Unprompted review
Psalm answer all my questions.
21 April 2026
Unprompted review
My problem was successfully solved by…
My problem was successfully solved by Nathan.
My only regret is having lost two days of trading on my subscription.
21 April 2026
Unprompted review
MFF customer service is always fast and…
MFF customer service is always fast and very helpful-usually responding within 1-2 minutes. Emma answered my question quickly and was very knowledgeable.
21 April 2026
Unprompted review
I just got with MFFU customer support…
I just got with MFFU customer support online, and Emma was very efficient, It only took her 2 minutes to solve my issues.
Nice Job Emma, You ROCK !!!
21 April 2026
Unprompted review
i had a problem with KYC but it got…
i had a problem with KYC but it got resolved quickly.
21 April 2026
Unprompted review
Sony was a big help answered my…
Sony was a big help answered my question in 5 minutes
21 April 2026
Unprompted review
Sony was really great and helped me…
Sony was really great and helped me solve my problems extremely well
21 April 2026
Unprompted review
Amazing live agent support
Amazing live agent support. Especially the agent who help me who’s is Murphy.
21 April 2026
Unprompted review
I initially struggled a bit with Shoudout to Emma – Super helpful!the…
I initially struggled a bit with the Builder plan's consistency rules, but Emma from customer service sorted everything out. Instead of simply copying and pasting, she explained in detail how the rules applied to my account.
The platform is reliable and payments are smooth, but it's the customer service that truly sets it apart. If you have any questions about the rules, ask Emma: she's quick and very knowledgeable.
I highly recommend MFFU if you're looking for a company that communicates effectively.
21 April 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.