MYFLYRIGHT Reviews 

Little to no communication. After inquiring every half year I was told to wait, then that the case was at court and today that "after thorough checks it was determined that there was no entitlement to compensation". This information came after 1.5 years. Surely the thorough checks would normally be done before going to court instead of wasting the time of everyone involved?

My flight were very professional and just got on with sorting everything out for us and couldn't be happier with their service

MYFLYRIGHT was great. It would have been 5 stars. However, I was challenged by the number of times I had to submit several documents that I had previously sent. Also, the timeliness of the settlement took a while (over 2 years). I had thought the resolution could have happened sooner. In the end, I was very happy with the outcome. It was worth the wait!

Dear Sir, Madame,

I would like to express my deepest thanks for your support and professionalism. You were very operative in solving our late flight experienced with WizzAir and efficient in obtaining the compensation payment for the more 6 hours spent time with kids in the airport and lack of WizzAir Team reaction.
Thank you and you have our further recommendation.

Kind regards,
Daniela

I live in Holland, but i heard about myflighright ant contacted them. The conract was very good. They informed my well.

I did not expected, that you succeed.
So I'm happy about the money.
Thank you!

I feel like my case has forgotten as it has been 2 years - YES 2 Years!! I have had zero updates and whenever I chase I receive an auto-response stating that it is at court. Very strange because when I look at the update in the customer portal it hasn't even reached that stage.

In my mind this case is as clear as day. The plane was faulty, we decompressed and had the awful experience of wearing the oxygen masks and landing in another country. Due to this we didn't get home until many hours later.

Please push this and give me an honest update!!

Good job, they wen't through all these juridical struggle for me and I didn't have to bother at all.
And eventually getting back the full refund is a 'mission completed'. So big thanks.
One star off because the process took incredibly long (which they probably couldn't change a lot themselves), but the communication within was very little, so I had to ask a few times about updates. AND more than 150€ commission fee is quite a lot. But apart from that, great company and great work! I would do it again.

Unfortunately I am extremely disappointed with this company. It is not reliable.
I requested help to get a compensation as my flight was cancel by easyjet. As I didn't have a reply from Myflyright during 3 months, I log in through their wbesite to see how was may case doing. During 2 weeks it was stated that easyjet has accepted to pay my 500€ compensation and that the airline had already transferred the money to Myflyright, who would consequently transfer to me in the following days. I waited. After 10 days I write to Myflyright to ask why the money hadn't been transferred yet. After 3 days, they reply that after all EasyJet has refused to pay compensation and that only paid extra costs I had! At that moment, I logged in again at Myflyright website and the information stated before was gone!!!!! I wrote them to ask for explanation to these events. They simply don't reply. So for sure, will never require this company help again!!!!!

Very bad customer support. After i two years my case was canceled without any description.

It's been 18 months since we put in our claim over a Ryanair flight that was under extended delays. We had been told by Ryanair at the time that we would be entitled to a refund and should have just gone directly with Ryanair.

We have chased and chased this claim with Myflyright and they just keep saying "its with the court" with no further information than this. This one, is an open and shut case, as even Ryanair told us on the flight, how this company can not give any information on the process of the case or what might be holding it up nor manage to process the refund is a mystery. We're literally given no more information than "its with the courts" whenever we enquire. For 18 months guys?

I can only imagine the company hold customers money for as long as possible and make interest on your refund as part of their business model, in our case, they must have made interest for at least a year.

correct Company, they done all what they promised

Great, simple and straightforward service! One start less just because the whole process took like 3/4 months while when I signed up it was saying that it shouldn't take longer than 2 months.

In any case, everything very smooth and responsive.

Brilliant services. I will recommend them to anyone.

Nicely done thanks

Top, alles super geklappt

Hello,

It's unbelievable. I didn't expected that after 1 year to receive the compensation for the delayed flight
It's a big pleasure and I already recommend it this website to all my colleagues in office, here in Barcelona
Thank you very much and have a great day
Christian