MyFirstRecord.co.uk Reviews 165

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From start to finish the transaction for vinyl plaque was easy,especially with Simon at the tiller. Packaging was exceptional.

Rated 5 out of 5 stars

Received my favourite record, such a thoughtful gift, I love it. These are a great idea for any other music lovers. Personalised too , which makes it all the more special. Thank you.

Rated 5 out of 5 stars

Great Prize from a great company 😁 I won this sweet blockbuster original framed single in a competition run by top bloke Simon and his company. I will definitely be ordering original gifts like this... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Simon from start to finish. Kept me updated on my order and delivery and the finished article was exactly what I was hoping for, which went down a treat! I looked into a few dif... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Unique Gifts & Presents For That Special Occasion


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous personalised gift.

Received a gift of a framed vinyl with an engraved message. Excellent quality and extremely well packaged. Such a great idea for a special gift. Love it ❤️

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Received my favourite record

Received my favourite record, such a thoughtful gift, I love it. These are a great idea for any other music lovers. Personalised too , which makes it all the more special. Thank you.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

A lovely gift

I received a framed vinyl and record sleeve with engraved message, as a special gift. I love it! It's very well presented, excellent quality and it arrived in plenty of protective packaging. I would highly recommend for that special gift or even to treat yourself!

3 February 2026
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Jo....I can still recall Ben E King's "Stand By Me" soundtracking the iconic Nick Kamen Levi Strauss TV commercials in the 1980s...

Rated 5 out of 5 stars

Very reliable

Great service - as ever. Have returned several times!

12 September 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Caitlin......as ever!! I hope you are keeping well?

Rated 5 out of 5 stars

Framed First Dance Vinyl

I ordered a framed vinyl as a wedding present, their first dance song, for my sister and brother-in-law. They were thrilled with their gift and they told me it made them very emotional. Brilliant customer service from start to finish and a fantastic product. Would definitely use again.

21 July 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Judith.....The designated first dance song was Natalie Cole "This Will Be", which is the third time we have framed it as a wedding gift; unusual in itself as we rarely get duplications, never mind triplications!!

Rated 5 out of 5 stars

Excellent service

I ordered a framed first dance vinyl record for my friend's wedding and could not be happier with the result. My friends were delighted. I found Simon to be very responsive and went out of his way to complete the order quickly. Would definitely recommend and order again.

2 June 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you very much Claire.....I hope it acts as a constant happy reminder and memento of Lewis & Amy's wedding day. Labi Siffre's "Watch Me" seems particularly apt for a Bride and Groom's First Dance!!

Rated 5 out of 5 stars

Perfect service and product!

I ordered 5 framed book covers for the author. Both she and I couldn't be happier with how they turned out.

They are of the highest quality, and you can tell that proper care went into them.

Simon was also extremely nice and helpful by keeping me up-to-date on the process via emails.

I'd highly recommend ordering from here, as I know I will be again already in the near future.

5 stars!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Very impressed with the look of the product and Simon’s excellent customer service!

11 July 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thanks Rob.

I hope Bob Dylan fan Karl liked his retirement gift ( a framed 7" vinyl single of the very apt "The Times they are a Changin' " ) and I trust it went down as well as the champagne at his retirement party / function @ Natural England!!

Hopefully "The Times they are a Changin' " proves portentous and that Karl finds the changing times in retirement to his liking!!

Rated 5 out of 5 stars

Excellent item and customer service

I chose to purchase from My First Record due to the reviews I had seen online. I needed somewhere reliable and reputable for a colleague's leaving gift and opted to go for this one. Immediately, Simon was incredibly attentive and thorough with all of my questions and requests, with no ask ever being too much for him.

We had a short turnaround time and Simon very kindly delayed his holiday to ensure we received the framed vinyl ahead of the required date, in excellent condition which goes to show just how much care and pride he puts into each of his bespoke items.

I have no doubt that the item will be extremely well received (never been so excited to gift something) and it's all thanks to Simon and his excellent customer service. I will absolutely be spreading the word for this small business and also purchasing from here again in the future.

Thanks so much Simon, you've been fantastic!

17 July 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you so much Becky....In the words of your designated Oasis song, may your review "live forever"!!

Rated 5 out of 5 stars

Excellent customer service and fabulous…

Excellent customer service and fabulous product, I purchased 2 framed records for our dear friend nicknamed "snowman" for his special birthday, he had a fabulous birthday and was brought to tears when he opened his gift. He has put them up on the wall and I know they will be treasured, thank you Simon for making the perfect gift for our dear friend.

26 May 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Lizzie for the update.....I'm very pleased to hear that the gifts "melted" the snowman's heart!!

Rated 5 out of 5 stars

First class service

Simon was so helpful with the details of the product, dispatch information and how best to assemble it and display it. The vinyl record was a present for my partner who was absolutely thrilled and couldn’t be happier with the framed artwork.
Would definitely use the company again in the future

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Simon from start…

Excellent service from Simon from start to finish. Kept me updated on my order and delivery and the finished article was exactly what I was hoping for, which went down a treat! I looked into a few different sites before deciding to use MyFirstRecord and I can say with certainty that I made the right decision! Would give you ten stars if I could and I will definitely be back for future orders. Massive thanks from me.

1 May 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Lorraine.....As you know from the start I loved the premise for the gift "for a very special friend": a framed 7" vinyl single of "One Day in Your LIfe" by Michael Jackson, as the song was No1 on the day you first met at Primary school when you were just four years old!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect - they were so helpful and quick to respond. I'm so pleased with the final product - it was a great gift for my niece. Would highly recommend

7 May 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Hi Shirin. Pleased your little niece loved it!! I think the framed Judy Garland picture disc was perfect for an infant because it will indulge her imagination......and "Somewhere over the Rainbow" is also perfect for you as the customer because My First Record is all about creating dreams, albeit not "pots of gold"!!

Rated 5 out of 5 stars

I’m delighted with my recent purchase…

I’m delighted with my recent purchase of a framed CD and sleeve. Excellent present for my son. Simon’s service and help was first class. I would highly recommend this company.

10 May 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Ali. Lovely to be able to drop in to a near neighbour & deliver on person. I hope the wedding goes well....

Rated 5 out of 5 stars

First class

First class. Outstanding product, great communication. Highly recommend.

9 May 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Colin. It was our pleasure!!

Rated 5 out of 5 stars

Outstanding

From start to finish Simon was so helpful in creating such a wonderful and memorable gift for my fiance.
Would highly recommend and will certainly be using again.

14 April 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Pleased to hear that "Maria absolutely loved the artwork" and it got you "loads of brownie points!!!!" Personally as a mature man I would have preferred "Boy Scout points"!!

Rated 5 out of 5 stars

Fabulous Gift Idea!


Another great gift and helpful professional service from Simon at My First Record. I have used this Company to purchase several meaningful gifts for friends and they have always loved them. A thoughtful & novel gift for anyone who has an important birthday/anniversary/special occasion or for the person who's difficult to buy for !

12 March 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Hi Donna. Thank you for your continued custom / customer loyalty - we don't take it for granted! A lovely idea for Jim & Caroline's 50th / Golden anniversary.....a framed 7" vinyl single of the No1 on their wedding day in late August 1975: The Stylistics "Can't Give You Anything But My Love". Clearly we can't give your continued customer loyalty anything but our fullest attention!!

Rated 5 out of 5 stars

This is a great item and well presented…

This is a great item and well presented by My first record. It arrived really quickly and was well packaged so it arrived in perfect condition. Looks great on my wall along with the rest of my Black Sabbath collection.

14 March 2025
Unprompted review
MyFirstRecord.co.uk logo

Reply from MyFirstRecord.co.uk

Thank you Andy. Hopefully this will make up in no small way for your disappointment at not being able to get tickets for the final #ozzyosbourne gig & the reunion of the original #BlackSabbath line-up at the #BacktotheBeginning festival of music at Villa Park Birmingham, in July!! Together we have definitely gone "back to the beginning" in 1970 with the framed record of the band's first hit #Paranoid

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look