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My Finance Club Reviews 

2,782
•
TrustScore 4.5 out of 5

4.7

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 1,142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, user-friendly experience, and quick response times. Many highlight the ease and speed of the application process, with funds often reaching accounts within minutes. Reviewers appreciate the transparency regarding borrowing amounts and fees, and helpful, efficient customer support. However, some customers noted issues with funds not being received promptly after approval, and poor communication, citing unresponsiveness and rude customer service. Additionally, some reviewers mentioned problems with payment processing, including being charged for early repayment or experiencing issues regarding payments already made.

What people talk about most

Service

Reviewers mention positive feedback about service, often describing it as excellent, quick, and efficient.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as simple,... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and ease of the process, with... See more

Response time

Customers had positive experiences with response time, with many reviewers praising the quick and efficient... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, the process was quick filling in the questions, then all I had to do was call the advisors, checked my details and the loan amount was in my bank within 10 minutes . this company... See more

Rated 5 out of 5 stars

Ondal is doing it right, instructions easy to follow. Every important thing is explained fully.0ndal is there when you need them, they make sure you never borrow more than you can afford.

Rated 5 out of 5 stars

It's very reassuring to know that there are lenders out there who will support and give people an opportunity who may have struggled in the past with finances, which may not of all been down to the in... See more

Rated 5 out of 5 stars

When they unexpected bills prop up and you just need that bit extra - I’ve used my finance club a couple of times now and I have to say the service is impeccable. The application process is incredibl... See more

Company details

  1. Financial Institution

About My Finance Club

Written by the company

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(2,782)

1,086 reviews in the last 12 months

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Rated 1 out of 5 stars

MY FINANCE CLUB UTTER RUBBISH

I had a loan first of £300 and paid it up early.
So I had a second load for £200 over a period of three months.
I went into hospital to have my cataracts on my eyes done they did one gave me drops they told me to come back in 6 weeks.
I came home to about 6 missed calls from this loan company.
Anyway they called me back giving me no explanation to why they was calling, they was waffling on about nothing I could understand when I asked about why are you calling still no answer. So I told the person I will pay the loan up on the 11th June she was still waffling on, when she grasped the situation she went.
I’ve never known such a bunch of incompetent staff in my life if I was any of reading this keep well away.

20 May 2026
Unprompted review

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