My Filter Company Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Air Filter Supplier
  2. Water Filter Supplier

Written by the company

Hi! We are a husband and wife team, and with help from our growing kids, aim to provide great customer service and factory original filters and parts for mini split systems, water filtration, and more. We are constantly adding new products from popular brands such as Abatement, Fujitsu, Mitsubishi, Aqua Treatment Service, and Campbell, just to name a few. We appreciate each and every customer that chooses My Filter Company. Thank you for your support!


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

I ordered from MyFilterCompany.com twice and I HIGHLY RECOMMEND them

I ordered from MyFilterCompany.com twice. Each time it was very fast shipping, good communication and good customer service. The first order was a small order because I didn't want to order a large amount of Fujitsu wifi adapters without ever ordering from them. The product is quality Fujitsu, shipping was very fast, and the questions I had for the gentleman who answered the phone were all answered politely and knowledgably. I have confidence in this company, so I ordered four more fujitsu wifi adapters and I had the same EXCELLENT experience! HIGHLY RECOMMEND!

3 March 2026
Unprompted review
Rated 5 out of 5 stars

SUPERB Customer Service and Communication

I recently bought a couple of items for my home heating/airconditioning system from My Filter Company. I did business with this firm because their website was clear and easy to navigate and because they had the best price on my items. I couldn't be happier that I chose them.

All my messages to the company are answered quickly, clearly, and with a friendly tone, and for an item I needed to send back (my mistake, not theirs) they accepted the item and refunded the cost right away.

Without a moment's hesitation, I'll contact My Filter Company first the next time I need heater or air conditioner parts or supplies.

25 February 2026
Unprompted review
My Filter Company logo

Reply from My Filter Company

Hi Ben!

Thank you so much for your kind words and for choosing My Filter Company!

We strive to provide clear communication and friendly support, so it means a lot to hear that reflected in your experience.

We look forward to helping you again with any of your heating and air conditioning needs in the future!

Thanks again,

Julie

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