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Rated 1 out of 5 stars

They will scam your grandma or grandpa out of 200 dollars. Beware! None of their services are worth it you can get the programs installed for free if you download them yourself. They had issues with... See more

Rated 5 out of 5 stars

What a great bunch of consultains willing to take the time to help a NON Computer person through the process of getting my computer back on line and working correctly. Walking me step by step through... See more

Rated 5 out of 5 stars

I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of know... See more

Rated 5 out of 5 stars

At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely com... See more

Company details

  1. Computer Repair Service
  2. Computer Accessories Store

Information provided by various external sources

The experts at My Fast PC can provide you with the tech support that you need to stay in control of your personal computer. Technology is changing so quickly that you should only trust certified experts with your personal computer. With state of the art software we can remotely connect to your computer, diagnose your problems and have one of our many certified techs quickly fix your computer.


Contact info

3.8

Great

TrustScore 4 out of 5

520 reviews

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Rated 1 out of 5 stars

They will scam your grandma or grandpa…

They will scam your grandma or grandpa out of 200 dollars. Beware! None of their services are worth it you can get the programs installed for free if you download them yourself.
They had issues with Google before, where their marketing accounts were shut down due to scam practices.

13 May 2019
Unprompted review
Rated 2 out of 5 stars

Would not use them again

Would not use them again. They had control of my computer for 15 hours. Then they didn't even fix the problem they promised they could fix. The 2 I spoke to did not act like they really knew what they were talking about. TO have control of my computer for 15 hours and not even fix the problem I called in about proves to me their techs don't know what they are doing. I would not recommend them to anyone. Then promised someone would call and give me a full refund and still waiting on that call.

24 January 2018
Unprompted review
My Fast PC logo

Reply from My Fast PC

Hi LaDonna,

we apologize that you are not satisfied with our services. We take pride in our work and have a 100% guarantee.
If you haven't received a call by now please call 1-800-573-8028.

Thank you!

- Your team at My Fast PC

Rated 5 out of 5 stars

I love that my computre is so great!

I love that my computre is so great! You did an awesome job, I actually called some of my friends and family and bragged about it! 😅 But I'm new at this so you'll be hearing from me again. Again, thank you, it was a wise choice and now I'm hooked!

5 December 2017
Unprompted review
Rated 5 out of 5 stars

My honest experience

My honest experience - it was extremely frustrating at first, but your reps hung in there with me and finally got the job done. I am 80 years old, and not the most computer-savvy grandma in the world, and I have to say, they were kind and patient with me. I bought a new computer, and I could never have gotten it set up without them! Thank you Guys!

29 November 2017
Unprompted review
Rated 5 out of 5 stars

More than hoped for SUCCESS(es)!!

From start - my panic & despair beginning with digital & telephone conversations of clarification - to hesitation in acceptance of such expert finalization of installations, I can acknowledge professionalism, insight and thoroughness of your organization. As disabled senior, alone, who depends as my provision resource(s) the Internet connection is my life provision. Thank you for such honesty in outlining with specifics and clarity of process with conclusion of digital confirmation(s).

10 November 2017
Unprompted review
Rated 5 out of 5 stars

PC speed

At first I was not sure because for a day and a half my pc was real slow but over the weekend it got faster and faster and now it is as fast as it has ever been.

9 November 2017
Unprompted review
Rated 5 out of 5 stars

The result was better than expected.

The result was better than expected.

The people with the original diagones were through and well versed in the probable causes.

The technician that cleared and reset my computer was a super efficient person that cleared my problem, reset my computer and went above the work I had expected to be done.

Very happy and surprised at the outcome !

4 November 2017
Unprompted review
Rated 1 out of 5 stars

Friendly talented, and cooperative BUT unintendedly destructive. Ouch!

Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

19 October 2017
Unprompted review
Rated 5 out of 5 stars

Steven went above and beyond the call …

Steven went above and beyond the call of duty. I thought when Gmail shut me out of my account, I had lost a book manuscript and photos I could never have replaced, as well as work for a present client that I am producing on deadline. Not to mention--my life for the past 10 years, as lived on Gmail! I learned a lot, too. I am so grateful for this service, and I will recommend it to others. Finally, I resolve now to maintain multiple back-ups and safety software to the max. Again, thank you, thank you, thank you, Steven and My Fast PC!

7 October 2017
Unprompted review
Rated 5 out of 5 stars

Was skeptical and not trusting when we …

Was skeptical and not trusting when we started. I see a big change in our computer. Problems we were having are now gone. Response is quicker. Even though we couldn't afford it, we went ahead with it. The three gentlemen I worked with were very helpful. Glad we did it!
Would recommend you to friends.
Thank you for your help.

Noreen Ware, Customer

25 September 2017
Unprompted review

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