Fabulosa Reviews 

2,028
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 598 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the cleaning items offer great value for money and leave a wonderful, long-lasting fragrance that keeps the entire house smelling fresh. People also appreciate how easy it is to place orders through the official website and consistently receive quick and reliable deliveries at home. Some reviewers were dissatisfied with delivery issues, noting that packages occasionally arrived damaged or leaked liquid all over the box during transit. Consumers additionally reported experiencing slow shipping times and receiving wrong or incomplete bundles, which required contacting customer support for resolution.

What people talk about most

Product

Consumers find product to be positive, highlighting the amazing value and great range of long-lasting,... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing prices and superb... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences vary significantly. While... See more

Order

Users describe ambiguous experiences regarding their orders, reflecting a sharp split in customer... See more

Value for money

People report positive experiences with value for money, highlighting great bundles and affordable prices.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We've bought various Fabulosa products from B&M, but recently we had a £5 discount in our local newspaper 'The Sentinel' if you spent over £20, so did an online order,easy to do and free delivery also... See more

Company replied

Rated 3 out of 5 stars

First of all it was late, sent 2 emails requesting an update but got no replies, only acknowledgements they’d received emails. Tried phoning customer service, complete waste of time, no one answered... See more

Company replied

Rated 5 out of 5 stars

Delivered in 2 days. Smells absolutely lush. Although I have tropical fish, after a little accident I wipe up with the spray pet urine destroyer on kitchen roll so it doesn't effect my fish. Its been... See more

Company replied

Rated 5 out of 5 stars

Absolutely obsessed with Fabulosa products 😍✨ The scents are incredible and honestly I think I’m addicted to buying them now 😂 I usually shop online because the promotions and deals are absolu... See more

Company replied


Company details

  1. Cleaning Products Supplier
  2. Flavours, Fragrances and Aroma Supplier
  3. Manufacturer

About Fabulosa

Written by the company

At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.

For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.

Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(2,028)

580 reviews in the last 12 months

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Rated 1 out of 5 stars

Wish I hadn't bothered

The shipping policy falsely advertises orders are processed the next working day and received within 3-7.
Evidently from previous reviews, the current delays are nothing new, yet the policy continues to show misinformation.

I ordered 10 days ago and all Fabulosa have done is create the Shipping label. Not even dispatched. They invite emails on their website but leave them unanswered.
Around a week into waiting I was sent a bulk mailing list email of an "apology discount"... 10% adds insult to injury. You get more from the daily 'Mystery discount' emails! As if 10% is incentive to want to part with my money and repeat this waste of time. 50% wouldn't be enough!

I fully expect the items to be damaged if they ever make it here as this also seems to be a recurrent theme.

Edit 14/6: the Furbulosa Bottle did, in fact, arrive leaking. I don't know why a plastic seal isn't placed under the lid, like any cosmetic bottle would. I also don't know why cleaning bottles would be left to rattle about during transit in a empty cardboard box..?

If the company can't get a customer's order to them even close to the advertised timescale, nor spare what must be (1p~2p?) of recycled cardboard paper to pad out and secure their customer's items, it would suggest the company is not one who cares about their customers!

9 June 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Holly,

Thank you for taking the time to share such detailed feedback.

We're very sorry to hear about your experience. We understand how disappointing it is when an order takes longer than expected to arrive, particularly when you've also had difficulty getting a response to your emails. We also sincerely apologise that one of your bottles arrived leaking.

Your comments regarding our delivery times, communication, and packaging have been noted, and we'll ensure they're shared with the relevant teams for review. Customer feedback is incredibly important to us, and we appreciate you highlighting the areas where you feel we need to improve.

If you haven't already been assisted, please contact our Customer Care team again with your order details so we can investigate the issues with your order and work towards a resolution.

Thank you again for your feedback.

Thanks,
Team Fabulosa

Rated 1 out of 5 stars

I'm still waiting to be issued a refund…

I'm still waiting to be issued a refund since royal mail had damaged the packages and shipping clearly shows it was received back by the company. I love the products but I cant afford to purchase the same thing repeatedly and getting no refund or product. I'm literally throwing money away. Package shows it was accepted by the company 9th April

9 April 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Sarah,

Thank you for taking the time to leave us a review.

We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.

We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?

We value your business and hope to have the opportunity to serve you again soon.

Thank you for your understanding.

Team Fabulosa

Rated 5 out of 5 stars

Brilliant bundle lovely smell love it

Brilliant bundle lovely smell love it

3 June 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Valerie,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,

Warm Regards,
The Fabulosa Team ✨

Rated 5 out of 5 stars

Quick free delivery got loads of stuff…

Quick free delivery got loads of stuff in the sale ! Great deals , love this stuff

1 June 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Alyson,

Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,

Warm Regards,
The Fabulosa Team ✨

Rated 5 out of 5 stars

The product has always smelled nice…

The product has always smelled nice make your home smell good to

5 February 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Teresa,

Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,

Warm Regards,
The Fabulosa Team ✨

Rated 1 out of 5 stars

I placed my order on May 25th

I placed my order on May 25th, it then took three emails and nine days for my order to be sent out for delivery and when it was delivered I have only received half of my order. One of the bottles had leaked as there was no packing in the box only the bottles in a plastic bag.

25 May 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Katie,

Thank you for taking the time to leave us a review.

We understand that your experience with our services did not meet your expectations, and we are truly sorry for any inconvenience or frustration caused.

We appreciate your feedback and your patience during this time. Please can you reach out to us directly at info@myfabulosa.co.uk so we can assist you with this further?

We value your business and hope to have the opportunity to serve you again soon.

Thank you for your understanding.

Team Fabulosa

Rated 5 out of 5 stars

Love the fragrance of these products…

Love the fragrance of these products and brilliant value

6 June 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Anne,

Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.
Thanks again for choosing Fabulosa,

Warm Regards,
The Fabulosa Team ✨

Rated 1 out of 5 stars

Delivery service Evri are the worst delivery company ever

I love the fabulousa products but every time I’ve ordered of the TikTok shop there as always been a problem not by your company but by the delivery company u use evri they either leave it on doorstep to be stolen and put down on the paperwork it was signed for or the products are damaged or give u a delivery date and time and don’t even turn up then lie saying it’s only just got to my local sorting office but on the tracking it was there 2 days prior and out for delivery still not received it got a refund but that’s not the point

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I love all the fabulousa range

I love all the fabulousa range! I first came across them during Covid when I needed anti-bac wipes & Fabulosa were all that were left on the shelves & I’ve bought them since. It’s only the 2nd time I’ve ordered off their website, but I’ll be making a habit of it now. Their products are well, Fabulous! They do exactly what it “says on the tin”, smell amazing, there’s a huge range & their prices are very affordable. Their website is easy to navigate, straightforward to order & you’re kept up to date from order to delivery.
I definitely recommend Fabulosa, & if you’ve never tried them, grab a bundle off their website, you really wont be disappointed, but be quick, they sell out very fast!
All in all, it’s a brilliant brand that is well worth the money.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered from Fabulosa through TikTok…

I ordered from Fabulosa through TikTok Shop and received three separate orders, all of which arrived damaged due to poor packaging. Items were simply placed in a plastic bag inside a box with very little protection.
When I contacted Fabulosa through TikTok, they just told me to contact TikTok Shop customer service instead of dealing with the issue themselves. As a result, I was left with damaged products and no proper resolution.
Very disappointing experience. Poor packaging, damaged goods, and unhelpful customer service. I would not recommend.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

I love theses products and the cherry…

I love theses products and the cherry ones smell divine. I would love if you also had washing up liquid and floor cleaner. My house smells lovely when I use it and it is good value for money. I had one issue which was one of the products was leaking in transit so I had wipe down all the bottles.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful !!

Awful !!! Purchased on tick tock , confident as your details were on the order of issues !!!! Contacted yourselves to explain goods damaged and not of merchantable quantity, leaking and damaged. Contacted the email to no avail , told it was a third party seller and there was nothing they could do. I have spoken to tick tock. NO REPLACEMENT , NO REFUND , just wasted £20 . I have been a fabalossa user for many years but won’t again and to top this you keep sending me emails from you to the address I gave the 3 rd party disgusting , just an update fabalosa gave a response of there products are wonderful bla de bla after this review and just gave me contact details for them . Still banging my head against a brick wall DO NOT PURCHASE PRODUCTS ON THE UNFERSTANDING THAT THEIR CUSTOMER SERVICE WILL SORT THINGS OUT !!! They do not and you will be out of pocket . Awful awful company

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Love it!

I love all the different scents. My favourite is probably black rose but I do love the cherry bomb car perfume. All with the added bonus of being antibacterial. And delivered really quickly.

20 May 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey,

We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!

Warm regards,
The Fabulosa Team

Rated 5 out of 5 stars

Brilliant purchase

Ordered quite a few different items to try as had already tried dome products and was very impressed . I am so far very pleased with my purchase.
The original order wasn't delivered on time as it was damaged in transit , but I telephoned fabulosa and explained and I new order was sent out and delivered the next day.
I will definitely be buying more products when I have used the ones I have.
Overall very happy with both the customer service and the products.

28 April 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Joanne,

We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!

Warm regards,
Team Fabulosa

Rated 5 out of 5 stars

Great service

Great service, friendly efficient and professional.
Products are superb quality with an excellent choice of fragrance.

26 May 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey G O'brien,

We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!

Warm regards,
Team Fabulosa

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