Fabulosa Reviews 

2,028
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 598 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the cleaning items offer great value for money and leave a wonderful, long-lasting fragrance that keeps the entire house smelling fresh. People also appreciate how easy it is to place orders through the official website and consistently receive quick and reliable deliveries at home. Some reviewers were dissatisfied with delivery issues, noting that packages occasionally arrived damaged or leaked liquid all over the box during transit. Consumers additionally reported experiencing slow shipping times and receiving wrong or incomplete bundles, which required contacting customer support for resolution.

What people talk about most

Product

Consumers find product to be positive, highlighting the amazing value and great range of long-lasting,... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing prices and superb... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery_service, as customer experiences vary significantly. While... See more

Order

Users describe ambiguous experiences regarding their orders, reflecting a sharp split in customer... See more

Value for money

People report positive experiences with value for money, highlighting great bundles and affordable prices.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We've bought various Fabulosa products from B&M, but recently we had a £5 discount in our local newspaper 'The Sentinel' if you spent over £20, so did an online order,easy to do and free delivery also... See more

Company replied

Rated 3 out of 5 stars

First of all it was late, sent 2 emails requesting an update but got no replies, only acknowledgements they’d received emails. Tried phoning customer service, complete waste of time, no one answered... See more

Company replied

Rated 5 out of 5 stars

Delivered in 2 days. Smells absolutely lush. Although I have tropical fish, after a little accident I wipe up with the spray pet urine destroyer on kitchen roll so it doesn't effect my fish. Its been... See more

Company replied

Rated 5 out of 5 stars

Absolutely obsessed with Fabulosa products 😍✨ The scents are incredible and honestly I think I’m addicted to buying them now 😂 I usually shop online because the promotions and deals are absolu... See more

Company replied


Company details

  1. Cleaning Products Supplier
  2. Flavours, Fragrances and Aroma Supplier
  3. Manufacturer

About Fabulosa

Written by the company

At Fabulosa our belief is simple... everyone should Feel Fabulosa, Look Fabulosa and Smell Fabulosa. Fabulosa is not bound by the limitations that many cleaning brands face and continues to bring scent-sational fragrance to our customers in and around the home.

For four years, we have been delighting our community of passionate and loyal customers with products to stimulate all senses, across home, garden, car, pet and much more! With our innovative approach to lead the way in fragrance, we make this promise to you... to continue being the perfect partner for all your household needs.

Our 4-in-1 action formula kills 99.9% of bacteria and viruses, cleans and shines, provides long-lasting freshness and eliminates odours; meaning Fabulosa doesn't just lift dirt alone, we spread ‘That Fabulosa Feeling’.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(2,028)

580 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use website.

Easy to use website.

18 June 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Elizabeth,

We truly appreciate you taking the time to leave such positive feedback. It's fantastic to hear that you had a great experience with Fabulosa! Customer satisfaction is at the heart of everything we do, and your support encourages us to continue delivering high-quality, beautifully fragranced products. Thank you again for your kind words — we look forward to delighting you again soon!

Warm regards
Team Fabulosa

Rated 2 out of 5 stars

Long delivery time

Long delivery time, some products hardly have any scent and a couple smell like cheap disinfectant.
Overall quite disappointing.

9 July 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Jasmine,

We’re sorry to hear that you were disappointed with your order. We apologise for the longer delivery time and that some of the fragrances weren’t to your expectations.

We understand that scent is very personal, and we’re sorry that some of the products didn’t have the fragrance you were hoping for.

Thank you for taking the time to share your feedback. We’ll pass your comments on to the relevant team.

Kind regards,
The Fabulosa Team

Rated 3 out of 5 stars

Takes too long to be delivered

Takes too long to be delivered, waited 2 weeks for mine…again

15 July 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey Elizabeth,

We’re really sorry to hear that your order took two weeks to arrive, especially as you’ve experienced a similar delay before.

We completely understand how frustrating it is to be left waiting for your order, and this isn’t the level of service we aim to provide. We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your comments on to the relevant team.

Apologies again for the inconvenience caused.

Thanks,
Team Fabulosa

Rated 5 out of 5 stars

Great value

Great value. Lovely stuff. The smell is unreal

3 July 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hey L Brittan,

Thank you so much for your lovely review! We're absolutely thrilled to hear that you’re enjoying your Fabulosa products. Your kind words mean the world to us and inspire our team to keep creating fabulous fragrances and cleaning solutions you'll love.

Thanks again for choosing Fabulosa,

Warm Regards,
The Fabulosa Team ✨

Rated 1 out of 5 stars

I never received my order waited for…

I never received my order waited for days before emails where answered so now awaiting a full refund

27 June 2026
Unprompted review
Fabulosa logo

Reply from Fabulosa

Hi Sue,

We’re sorry to hear that you didn’t receive your order and apologise for the delay in responding to your emails.

We understand how frustrating this must have been and appreciate you taking the time to share your feedback.

If this issue has not yet been resolved, please email us at info@myfabulosa.co.uk with your order details, and our customer service team will be happy to look into this further.

Kind regards,
The Fabulosa Team

Rated 3 out of 5 stars

I have made my 2nd purchase from…

I have made my 2nd purchase from Fabulosa. The last purchase is yet to be delivered. While I was making the 2nd purchase I registered for email notifications regarding products and offers etc. A text messages came through on my phone but since I was on the Fabulosa website intending to make a purchase I ignored the phone (thinking it was someone else sending a text) and continued with my shopping. I made a purchase worth around £27.00 (it was on Thursday, July 9th). When I checked my phone after making payment I discovered it was a text from Fabulosa giving me 10% discount off my next purchase. I had just paid for my 2nd purchase and couldn't apply the discount. Yesterday, I received another text saying the discount would soon expire? What's that supposed to mean? My next (3rd) purchase - if at all I will make one based on my 2nd purchase usage and delivery experience - will be in, at least, a month (or more than that) time and I intend to use the discount then. Otherwise, there is no point telling me.

12 July 2026
Unprompted review
Rated 1 out of 5 stars

Still NO reply from Fabulosa…

Update on my problem with Fabulosa,..there is no update.
After saying all the ‘right’ things on here and after calling several times and emailing them at lease 5 times.
They don’t answer the phone nor their emails.
Very frustrating, as on this very site, I was asked to email them directly.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the items got Rouge and Baby…

Love the items got Rouge and Baby powder smells amazing. Just a slight problem with a few items in the bundle where they had leaked leaving a few of the bottles half full. U sure if this is due to delivery or if the bottles had been sealed properly.
Excellent value for money will defo be ordering again.

10 July 2026
Unprompted review
Rated 2 out of 5 stars

Oh no Oud

Unfortunately I didn’t realise that this collection smelled exactly like my worse nightmare! OUD! If you like that fragrance you’ll love it but for me 🤮🤣 ps I had one bottle emptied in the package, a loose top so everything was soaked… and that’s when I realised what the fragrance was 🤦🏼‍♀️🤷🏼‍♀️ didn’t complain what’s the point.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the products

Absolutely love the products, keeps the house looking and smelling fresh clean and wonderfully inviting. Long lasting and the bundles are great value to keep your home beautiful. Last order took a little longer to be dispatched but this was due to the high volume of orders which speaks for itself!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Smells amazing

I love the fabulosa range is went for the mixed household bundle of this product and wasnt disappointed with my order it all smells amazing I love it all. The delivery was super quick and the customer service is fantastic I highly recommend the bundles its such good value for money

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivered on time

Delivered on time, all correct packaging and information on the bottles. Smells insane and lights up the atmosphere in the home

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Smells so good !!!

I love Fabulosa !!
I’ve been a customer for a few years now. And I really enjoy shopping with them.
The website is really easy to navigate and there’s always something new to try.
Whether you like floral scents, fruity, fresh or even the new Oud type there’s something for everyone.
Everything is such good value for money and their customer service is excellent. I never have to wait very long for my parcels to arrive.
Everything I’ve bought has been securely packed into big bags to prevent any leaks. And there’s plenty of packing so the products are not damaged.
I find Fabulosa products to be of good quality and combined with the beautiful scents, leave your home smelling great.
My favourite thing to buy is the concentrated disinfectant. It’s so versatile.

18 June 2026
Unprompted review

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