Absolutely delighted with my balloons! They made me a beautiful set of 13 helium balloons with my daughter’s name written on one of the numbers and an amazing personalised money balloon. You pull the... See more
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Suzanne made a standing balloon cluster and a tabletop one for my daughter’s 18th birthday. I’m really pleased with the quality of the balloons. She gave me really helpful advice on ballon types and c... See more
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Suzanne was incredible! She made sure she took the time to understand my requirements and worked hard (and very honestly!) to provide a wonderful backdrop for my daughters birthday party within my... See more
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We've been ordering balloons from My Dream Party Shop for a few years and the quality has always been exceptional. The balloons are done so beautifully and last sooo long & the choice is there for m... See more
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Company details
Written by the company
My Dream Party Shop is an online party store helping you create your dream party. Premium handpicked modern party supplies, tableware and stylish decorations. Gorgeous themes for adult and children's birthdays, baby showers, hen parties, Christenings, weddings, and any special occasion. We have a handy click and collect by appointment service for local customers. If you live locally to Ruislip we offer a huge range of helium and air-filled balloon designs for collection including number columns, grab and go balloon arches, helium bouquets, helium numbers and personalised bubble balloons. These are all car friendly so no van required. We can also deliver for an extra fee ranging from £8.99 - £29.99 within up to 30 minutes from our premises covering areas such as Gerrards Cross, Denham, Uxbridge, Hayes, Pinner, Northwood, Moor Park, Eastcote and Northolt. If you have a larger private or business event we offer a full balloon installation service to your house, place of business or party venue. We can provide stunning balloon arches and backdrops for every occasion alongside a wide range of helium or air-filled balloon designs. We also offer hire of cake plinths, LED signs, children's character cut outs, jungle party props and more. Check out our amazing reviews. Our loyal customers love our excellent customer service and the longivity and creativity of our balloon designs. Get in touch with us today to discuss your event and how we can add the wow factor.
Contact info
413 Victoria Road, HA4 0EF, Ruislip, United Kingdom
- 02084000570
- info@mydreampartyshop.com
- mydreampartyshop.com
4.9
Excellent
505 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I’ve been a loyal customer
I’ve been a loyal customer, making purchases twice a year for 5 years. This time was an unfortunate experience. Miscommunication led to an incorrect order.
**your response to reviews is exactly why I will not be making any purchases from this company in the future. Good luck with your endeavours.
UPDATE 8th of September: Business owner has edited the reply to my review 5 times. I have taken screenshots as evidence. Not once have I “shouted” or “have been rude”.
UPDATE 8th September in response to edit #6 at 11am: I have reduced the two star to a one star review to reflect the personal attack that this business owner has started. I have also shared this exchange on google reviews.
27 August 2025
Reply from My Dream Party Shop
HI Tasha I am really upset by your review you have been very happy to place 10 orders from me over the years without any issues and have left me excellent reviews in the past so surely you should have been able to speak to me about any issue instead of just jumping to leave a bad review?. I am still at a loss as to what the issue actually is as you received exactly what you ordered and paid for so it was not an incorrect order, instead I think you were disappointed with what you decided to order as you decided not to increase your budget on this occasion? As a small independant company we rely on our good reviews and I have worked extremely hard over the last 8 years to build excellent relationships with lovely customers who trust me completely. I have the right as a company to defend myself especially when the misunderstanding is at your end. You ordered a number of balloons without helium on the website so with the extra helium charge the order would have come to £43.00. I gave you a variety of alternative options to come within your £30.00 - £35.00 budget which meant changing and reducing your original order. You clearly told me what you wanted to order but after your husband collected you started bombarding me with a series of angry, accusatory texts saying that you hadn't received what you orderd. You didn't want to listen to any reply and then silenced your notifications. I sent you the email trail to show you exactly what you said to me which matches what you received. I think the problem maybe that you havent received the same amount of balloons that you normally do for your children's orders ie. one number and a trio but on this occasion your child has now turned 11 so the price of two numbers balloons is higher than a single number obviously so your budget hasn't gone as far. I have really appreciated your business over the years but this isn't the first time that you haven't read things clearly and have exploded and started shouting at me and not apologise when you realised that you were in the wrong. I have worked with thousands of customers over the years and you are the only person who has ever shouted at me or been rude. I have bent over backwards on multiple occasions to fast track your orders and turn them around at short notice when you have needed my help for which you were really grateful at the time. I am disappointed that you have chosen to leave a poor review on this occasion instead of reaching out and saying that you still don't understand, I would have been happy to give you a few more balloons or sorted any issue out another way had you had the curtesy to speak to me. I am sorry that we won't be working together in the future. Note that you have also edited your review from a 2 to a 1 star and made 3 edits yourself which has now reduced my score from 4.9 which I have had for over 8 years to a 4.8. I have edited to reduce the overall wording and correct some typos and to increase my defence of your review but I stand by everything I have said. With Best wishes Suzanne
Great balloons and great service
Great balloons and great service! I have been ordering from here for a few years and the quality and designs are just amazing! Thank you
23 August 2025
Reply from My Dream Party Shop
Hi Sarita thanks for leaving another review and for your continued support. So pleased that you were happy with your latest balloon order and hope to see you again soon. Best wishes Suzanne
Excellent super fast great service…
Excellent super fast great service great products too
23 July 2025
Reply from My Dream Party Shop
Hi Jane thank you for taking the time to leave a review. I am so pleased that you appreciated our fast delivery and our lovely party supplies. Hope to see you again in the future. Best wishes Suzanne
Reply from My Dream Party Shop
Hi Andrew thank you so much for taking the time to leave a review. I am so pleased that you were happy with your party supplies and our service and hope that you will shop with us again in the future. Best wishes Suzanne
Absolutely Amazing!!!
What can I say … I couldn’t have asked for better service. Suzanne is absolutely fantastic! Great communication, knew exactly what I wanted. The balloon arch honestly exceeded my expectations! Thank you soo much! You’re absolutely fantastic!
30 June 2025
Reply from My Dream Party Shop
Hi Daria thank you so much for taking the time to leave such a lovely review I really appreciate it. I am so pleased that you were happy with your engagement party balloon arch and our communication. Hope to work with you again in the future. Best wishes Suzanne
Great from start to finish
Suanne was great with communication via the very user friendly and helpful website. She was quick to respond and ordering, payment and collect was done with ease! Great quality balloons, it's been nearly a week and the balloons look the same! Would definitely recommend 👌 Happy customer!
1 July 2025
Reply from My Dream Party Shop
Hi Darsh thank you for taking the time to leave a review. I am so pleased that you were happy with your balloons and our service and hope to see you again in the future. Best wishes Suzanne
Amazing!
We have used this company for a number of years and always have fantastic service. The balloons were amazing and made the event look great! Would highly recommend.
20 June 2025
Reply from My Dream Party Shop
Hi Maya thank you so much for taking the time to leave a review. I am so pleased that you were happy with the balloon backdrop and other helium balloons for this year's prom and look forward to working with you again in the future. Best wishes Suzanne
Amazing service!
Suzanne is always wonderful, customer service and care is outstanding along with the quality of the balloons and her creative arrangements. 10/10 always!
29 May 2025
Reply from My Dream Party Shop
Hi Priscilla thank you so much for taking the time to leave a review and for yet another order. I really appreciate it. Was lovely to see you again and I am so pleased that you were happy with your balloon order. Best wishes Suzanne
Dream party for gender reveal
Dream party was just that, they gave me exactly what I asked for and more. The balloons display was perfect and all my guest said how lovely it looked, very much recommend dream party and I will definitely use them again. Thank you Suzanne, was wonderful to meet you.
24 May 2025
Reply from My Dream Party Shop
Hi Sophia thank you so much for your order and for taking the time to leave a review we really appreciate it. We loved doing your Teddy Bear Baby Shower Display as it was such pretty colours and we are so pleased that it was liked by all your party guests. Hope to work with you again in the future. Best wishes Suzanne
Amazing balloon presentations
Amazing balloon presentations. Picked them up the day before event and they lasted perfectly!
Would definitely recommend and get balloons from here again.
8 May 2025
Reply from My Dream Party Shop
Hi Marie thank you for taking the time to leave a review. So pleased that you were happy with your holy communion celebration balloons and that you all had a lovely day. Look forward to seeing you again in the future. Best wishes Suzanne
Excellent service and fantastic balloons!
Suzanne was excellent from the initial enquiry to the delivery of the balloons. She was able to recommend what would work best for my event, and provided me multiple options of colours, pricing and delivery options. The balloons made our event and were loved by everyone who attended - would recommend for all!
6 May 2025
Reply from My Dream Party Shop
Hi Lali thank you so much for taking the time to leave a review. I am so pleased that you were happy with our service and your balloons for your corporate event. Look forward to working with you again on future events. Best wishes Suzanne
Beautiful balloons for a christening
Beautiful balloons for a christening - Suzanne was incredibly helpful and accommodating by email - her communication was great throughout the ordering/collection process. Balloons looked great and would definitely order from them again for another special occasion
28 April 2025
Reply from My Dream Party Shop
Hi Charlotte thanks for taking the time to leave a review. I am so pleased that you were happy with your christening balloons and hope to work with you again in the future. Best wishes Suzanne
Stop looking elsewhere…
Thank you Suzanne for the amazing ballon display for my wife's bday and also the last minute addition, she loved them all :). Can't recommend My Dream Party shop enough for the outstanding service and Suzanne is so lovely and really helpful, thank you once again.
28 April 2025
Reply from My Dream Party Shop
Hi Sanjay thank you so much for another order and for your kind words. I am so pleased that your wife enjoyed her birthday and all the thoughtful touches that you had put together for her. Hope to work with you again in the future. Best wishes Suzanne
Reply from My Dream Party Shop
Hi Chris thanks for taking the time to leave a review. So glad that you were happy with your party supplies order and our service. Best wishes Suzanne
Reliable , trustworthy and flexible party supplier
Easy to choose from the array of offerings. Communication best done by email with very quick responses . Reasonable pricing and 100% reliable service
12 April 2025
Needed balloons at short notice
Needed balloons at short notice ! Balloons were just as I asked . Really happy with service. It’s been 2 weeks and these are still going strong ! Thank you so much ☺️
Will def use again & recommend this service .
26 March 2025
Reply from My Dream Party Shop
Hi Sarah thank you for taking the time to leave a review. So pleased that you were happy with our service and your balloons and hope to see you again in the future. Best wishes Suzanne
Reply from My Dream Party Shop
Hi Burcu thank you for taking the time to leave a review. So pleased that you were happy with our party supplies and fast delivery. Hope that you will shop with us again in the future. Best wishes Suzanne
Excellent service!
My sister and I approached Suzanne of My Dream Party Shop to arrange balloons for our mothers 80th party. Suzanne was great in helping us to decide what we wanted, explaining our options and making suggestions. The whole conversation was managed over WhatsApp and within minutes I had arranged everything that was needed including making payment. We do not live locally so Suzanne arranged delivery (at additional cost) which was also seamless, Gareth was on bang on time to deliver and helped set up the balloons before he left. Highly recommend!
16 March 2025
Reply from My Dream Party Shop
Hi Sonya I am so pleased that you were happy with our customer service, balloons and delivery for your Mums 80th birthday. Using whatsapp is proving very efficient and helpful for both us and the customer as we can relay information and photos in real time which is much easier than trying to discuss an order over the phone. Hope you all had an amazing celebration and thank you so much for taking the time to leave a review. Best wishes Suzanne
Great communication and service
Great communication and service. Easy to pick up and balloons looked great.
10 March 2025
Reply from My Dream Party Shop
Hi Angela thank you so much for another order and for taking the time to leave a review I really appreciate it. So pleased that you were happy with your daughters engagement celebration balloons and hope to see you again in the future. Best wishes Suzanne
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