I had a great experience with my debt plan recently. I was going through some financial hardship to the point of the bailiffs taking action against me. Causing overwhelming anxiety and stress. But I r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Cameron regarding my debts. He was great at reassuring me, after I mentioned how overwhelming it has been, and helping with finding the best option suitable for me - a lot of informatio... See more
I spoke to Liam McMahon and from the start of the call he made me feel relaxed and assured me he would get some protection in place for any assets i had as the bailiffs were at my door. He didn't rus... See more
Company replied
Even though I had created all of my problems , Debt Plan were still compassionate, supportive and I found that no matter how bad things are , it’s good to talk !! I’ve haven’t smiled for a long time b... See more
Company replied
Company details
Written by the company
My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.
Contact info
2nd Floor Blenheim Court, SK8 2JY, Cheadle, United Kingdom
- 0161 660 0411
- mydebt-plan.co.uk
4.7
Excellent
504 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful lovely people
Very helpful lovely people. Very knowledgeable and professional. They keep you updated every step of the way.
1 July 2026
Unprompted review
Because after our conversation today
Because after our conversation today. You don't know how relief 😌 thank you so much
2 July 2026
Unprompted review
Bernie made me feel very comfortable…
Bernie made me feel very comfortable and explained everything thoroughly.
I feel like a huge wait has been lifted.
2 July 2026
Unprompted review
Reply from My Debt Plan
Hi Lee,
Thank you for your kind review. We’re so pleased to hear that Bernie made you feel comfortable and took the time to explain everything thoroughly.
Knowing that you feel a huge weight has been lifted means a great deal to us. We’ll be sure to pass your kind words on to Bernie.
Thanks,
My Debt Plan Team
As a person with bad mental health this…
As a person with bad mental health this team could not do enough for me.
Lovely friendly manner , easy to talk to and they take away all the pressure .
2 July 2026
Unprompted review
Reply from My Debt Plan
Hi Michelle,
Thank you for your kind review. We’re truly pleased to hear that our team was able to provide the support you needed and make the process feel easier for you.
Creating a friendly, understanding, and non-judgemental environment is incredibly important to us, and we're so glad you felt comfortable and supported throughout.
Thanks,
My Debt Plan Team
Very well spoken and friendly advisors…
Very well spoken and friendly advisors who give you clear information, they make it easy to understand everything they are telling you
2 July 2026
Unprompted review
Reply from My Debt Plan
Hi Jake,
Thank you for your lovely review. We're delighted to hear that you found our advisors friendly, professional, and easy to understand.
Providing clear information and making the process as straightforward as possible is very important to us, so we really appreciate your kind feedback.
We are here to support you every step of the way on your journey to debt freedom.
Thanks,
My Debt Plan Team
Knowledgeable team
The team of agents I spoke with from the first gentleman to the lady at the end of the call was absolutely amazing and knowledgeable about the information they're giving, I was totally intrigued and attentive to the session. The calls took most of the day from transferring to waiting time in the queue but it was absolutely worth the wait. Miss Chrissie was most informative and her information was clear and understandable. Thank you madam for your wonderful time helping me out with my debt plan , I am extremely grateful. Thanks also to the full team of agents that help me out today I am extremely grateful. May almighty God continue to bless and guide you all , and continue to give you all the knowledge and the ability to help those who are truly in need. Thank you 😊
15 June 2026
Unprompted review
Reply from My Debt Plan
Hi Seymour,
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that every member of the team provided you with knowledgeable and supportive service throughout your journey with us.
We understand that the process can sometimes take time, so we truly appreciate your patience and are pleased to know that you felt it was worthwhile. Chrissie will be especially grateful for your kind words, and we’ll be sure to pass on your feedback to her and the rest of the team.
Our goal is always to provide clear, compassionate guidance and help people find the best solution for their circumstances, so it means a great deal to know we were able to support you with your debt plan.
Thank you again for your heartfelt message and blessings.
My Debt Plan Team
I am so happy I have managed to find a…
I am so happy I have managed to find a solution after feeling hopeless for so long. Majeedul and his team made things so easy for me and helped me every step of the way. He is a valuable and professional manager who has been very helpful and supportive.
13 June 2026
Unprompted review
Reply from My Debt Plan
Hello,
Thank you for your wonderful review. We’re so pleased that we were able to support you in finding a solution and are feeling more positive after such a difficult time.
It’s fantastic to know that Majeedul and the team were able to make the process easy and support you every step of the way. We’ll be sure to pass on your kind words to him.
Thanks,
My Debt Plan Team
The gentleman was very…
The gentleman was very informative,professional and polite.
12 June 2026
Unprompted review
They were great
They were great, they explained everything and sorted it all out for me. Very pleased with everything.
12 June 2026
Unprompted review
I spoke to Gareth hughes about my…
I spoke to Gareth hughes about my financial situation and how I would like to start taking action on getting out of debt. Gareth was super helpful he wasn’t judgemental and went through all options with me until we came to an agreement. I feel moving forward will make feeling better about my situation a whole lot easier. Thank you for your support and helping me with my financial situation.
9 June 2026
Unprompted review
Reply from My Debt Plan
Hi Michael,
Thank you for taking the time to share your experience.
We’re so pleased to hear that Gareth was able to support you in a helpful and non-judgemental way while exploring the options available to you.
Taking the first step towards addressing financial difficulties can be challenging, and it’s wonderful to know that you now feel more positive about moving forward.
We’ll be sure to pass your kind words on to Gareth and hank you for trusting us to help.
Thanks,
My Debt Plan Team
Very good communication
Very good communication, they explain everything to you multiple times before making your decision, thank you for the help
11 June 2026
Unprompted review
Really helpful I’m really recommend
Really helpful I’m really recommend
11 June 2026
Unprompted review
I spoke to 3 different people over the…
I spoke to 3 different people over the past 2 days. Luke very informative and helpful. My next person was Cameron this gentleman was friendly helpful very knowledgeable and professional. Lastly I think it was Emily this lady was brilliant very professional helpful informative. Can’t thank these people enough. THANK YOU
10 June 2026
Unprompted review
Reply from My Debt Plan
Hi Richard,
Thank you so much for your wonderful review. We’re delighted to hear that Luke, Cameron, and Emily all provided you with such informative, professional, and supportive service.
Our team is committed to making the process as clear and helpful as possible, so it’s fantastic to know they made such a positive impression.
We’ll be sure to pass on your kind words to them. Thank you again for taking the time to share your experience.
Thanks,
My Debt Plan Team
Everybody was amazing
Everybody was amazing, kind, listen to me properly and don’t make me feel any more
embarrassed by my situation. Took
Time to go through all the options to ensure I picked the right one. Amazing team and support, and they’ve lifted a weight off my shoulders.
10 June 2026
Unprompted review
Reliable and quick to contact my debts…
Reliable and quick to contact my debts and find a solution, passed me on to a partnership, dissolve my debt. Both are amazing, thankyou for helping me. I can't remember who I spoken to yesterday but I'm sure one person was named bam or ban, he was brilliant
18 May 2026
Unprompted review
Huge Thank you
Huge Thank you to Kevin, Portia and John for assisting me. From the beginning to the end, they were all patient and kind. Really appreciate it as someone going through difficulty! Highly recommended.
6 May 2026
Unprompted review
Reply from My Debt Plan
Hi Anne,
Thank you for your kind feedback.
We’re delighted to hear that Kevin, Portia, and John were able to support you throughout the process with patience and understanding during a difficult time. We’ll be sure to pass your comments on to them.
Your recommendation is greatly appreciated, and thank you again for taking the time to share your experience.
Thanks,
My Debt Plan Team
peace of mind
gave me peace of mind immediately, very helpful, professional & very positive from the very start...thank you 5*****
6 May 2026
Unprompted review
Reply from My Debt Plan
Hi Charlie,
Thank you for your wonderful feedback.
We’re pleased to hear that you felt reassured from the very start and found the team helpful, professional, and positive throughout the process, and that you've been able to have some peace of mind.
We truly appreciate your kind comments and 5-star recommendation.
Thanks,
My Debt Plan Team
Extremely helpful not at all judgmental…
Extremely helpful not at all judgmental they’re there to help you see there is light at the end of the tunnel
6 May 2026
Unprompted review
Reply from My Debt Plan
Hi Nicola,
Thank you for your thoughtful feedback. We’re pleased to hear that you found the support helpful and felt it was provided in a non-judgmental way. It’s important to us that everyone feels heard and able to see a positive way forward, and we’re glad this was reflected in your experience.
Thanks,
My Debt Plan Team
The team who helped me have been…
The team who helped me have been amazing. I struggle with opening up and speaking to people but they eased me and helped me the best they could. Thankyou so much <3
6 May 2026
Unprompted review
Reply from My Debt Plan
Hi Samantha,
Thank you for your kind feedback.
We understand that opening up about financial difficulties can be incredibly difficult, so we’re really pleased to hear that the team helped you feel more comfortable and supported throughout the process.
Your comments mean a great deal to us, and we appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
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