Myconstructor Reviews 14,616

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,540 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, politeness, and helpfulness, often noting their extensive knowledge and clear explanations of processes. The booking process is frequently highlighted as straightforward, easy to navigate, and efficient, with many appreciating the ability to choose convenient dates and times. Reviewers also commend the excellent service received, including punctuality, clear communication, and the overall smooth user experience. However, some people mentioned issues with missed appointments and difficulties with the online platform, including login errors and discrepancies in booking availability. A few others also felt that the explanations provided by some assigned electricians were not detailed enough regarding inspection results.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Customers consistently note positive experiences with service, often highlighting efficiency,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers finding it quick, easy, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process efficient, quick, and... See more

Customer service

Customers had positive experiences with customer service, highlighting good communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Organising the appointment was straightforward and easy. Communication between Myconstructor and myself was great, I knew exactly what was happening and when. I was sent to contractors name and detail... See more

Rated 5 out of 5 stars

Very professional and very flexible with availability. We booked a Saturday as this is the only day we could do and there was no problem with getting it booked. The engineer who came to our property... See more

Rated 5 out of 5 stars

I was kept informed about his delayed arrival. He explained what he had to do and how long it would take. His work was tidy and structured. Mohamad completed his testing and advised me the cert... See more

Rated 5 out of 5 stars

Very nice person which is important when someone is coming into your home. It would be great if the certificate could be done online rather than handwritten?


Company details

Written by the company

Our mission is to provide you with the best professionals for all your home services. On a daily basis, we work with our customers to ensure that they receive the highest quality services while being treated with the utmost respect and professionalism. You pick the professional that suits your needs and let us do the rest!


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jun Lai attended to carry out our EPC…

Jun Lai attended to carry out our EPC Certificate assessment and provided an excellent service. He was friendly, professional, and highly knowledgeable throughout the visit. The whole process was straightforward and efficient, making it a very pleasant experience from start to finish. I would not hesitate to use this company again in the future and would happily recommend their services to others.

19 June 2026
Rated 5 out of 5 stars

Helpful and efficient

Martyn was very helpful in identifying some necessary fixes in order to complete the sale of the house, returning to carry out the work this week

19 June 2026
Rated 1 out of 5 stars

Avoid My Constructor. Do not use them.

Avoid My Constructor – Property Damage, Unpaid Compensation, and Poor Customer Service

I strongly recommend avoiding My Constructor.

I hired My Constructor for an oven cleaning service, but during the visit, damage was caused to my property. I reported the issue immediately and provided photographic evidence. My Constructor then arranged for someone to inspect the damage, and they confirmed that the damage had occurred and that my complaint was valid.

Despite accepting responsibility, My Constructor initially asked whether I would be willing to pay half of the repair costs myself. Given that the damage was caused during their service, I found this completely unreasonable. In an effort to resolve the matter amicably, I offered to cover the VAT while they covered the actual repair costs.

My Constructor agreed to reimburse me for the damage and was told that compensation would be paid within 28 days.

The payment never arrived.

More than 28 days later, I had received nothing. Since then, My Constructor has ignored my calls, messages, and attempts to follow up. They acknowledged the damage, agreed to compensate me, and then failed to honour that agreement.

As a result, I have been left with a repair bill of around £500, on top of the amount I originally paid for the oven cleaning service. Not only was my property damaged, but I am now significantly out of pocket because My Constructor has failed to fulfil its promise.

If you are considering using My Constructor for oven cleaning, property maintenance, home services, or any other work, I would urge you to think carefully. Based on my experience, if something goes wrong, you may struggle to get them to take responsibility or provide the level of customer service you would reasonably expect.

My experience with My Constructor has been extremely disappointing, and I would not use them again or recommend them to others.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend my cleaner today

I highly recommend my cleaner today. Mr Leandro is incredibly responsible and dedicated to his work. What impresses me the most is his attention to detail—he doesn’t just do a surface clean, but actually makes sure every single corner and small detail is spotless. Very meticulous and professional. Thank you for the wonderful service!"

23 June 2026

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