Found the website very helpful, once you’ve entered the details you receive several links to choose a company to move forward. The slow process of completing has nothing to do with my claim group.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, polite and patient. Made sure I was clear in all information when I questioned. I feel they genuinely look out for your welfare ,only small negative is that it does take time to... See more
Company replied
They have kept me informed about what is happening and what happens next. I am still waiting for the company l had my loan to get back to them but they do review what is happening regularly.
Company replied
My Claim group are working very hard to redeem those overpriced charges from various banks and brokers. 5 Star for their efforts and for keeping clients up to date on matters unfolding
Company replied
Company details
Written by the company
My Claim Group Are A Claims Compensation Specialist. Who work tirelessly to achieve the right outcomes for our clients. Our bespoke technology allows us to identify potential claims immediately and providing you assurance that your case will be dealt with efficiently. Our vision is to be the UK’s first choice for compensation claims, keeping our processes clear and simple for our clients. Getting the right resolutions for all involved.
How can I check if I'm eligible to claim?
Written by the company
- 1. We’re making some updates to our advertising and sign-up processes.
- 2. As part of this, we’ve agreed with the FCA to temporarily pause new customer sign-ups while these updates take place.
- 3. This won’t affect our existing customers. Your claims are still moving forward, and our team is working hard behind the scenes everyday.
Contact info
Unit 8a, Ashbrook Business Park, M22 5LB, Manchester, United Kingdom
- 08007563986
- info@myclaimgroup.co.uk
- myclaimgroup.co.uk
Check to see if you are owed
4.4
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from My Claim Group
Dear James,
Thank you so much for leaving us a review based on your experience so far. We really appreciate the positive comments 😊
Reply from My Claim Group
Dear Nicole,
Thank you for your feedback. We're sorry to hear about your experience. We take all feedback seriously and would like the opportunity to discuss your concerns further. A member of our team will be in touch with you.
Reply from My Claim Group
Dear David,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
The communication was excellent and I…
The communication was excellent and I am very pleased with the results .
2 July 2026
Reply from My Claim Group
Dear Grace,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
The company has done all the work and…
The company has done all the work and has kept me informed every step of the way. Brilliant
3 July 2026
Reply from My Claim Group
Dear Philomena,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
They rang me up on a time they said…
They rang me up on a time they said they would very polite and professional they explained what was going on and assured me that they where doing all they can great
Customer service
3 July 2026
Unprompted review
Reply from My Claim Group
Dear Julie,
We strive to provide excellent service and are delighted that we met your expectations. Your feedback is valuable to us and helps us continue to improve.
Thank you again for your support. We appreciate your business 😊
Excellent!
3 July 2026
Reply from My Claim Group
Dear Mr Smith,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
I’ve been reassured about the…
I’ve been reassured about the requirements for the claim to continue with reference to identity checks
3 July 2026
Unprompted review
Reply from My Claim Group
Dear Mr Krol,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
Reply from My Claim Group
Dear Kane,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Dear Mr Bradshaw,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Reply from My Claim Group
Dear Mr Colbran,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Taking far to long to settle and any…
Taking far to long to settle and any “updates” are in confusing stock replies that have little relevance to a question asked in my experience
30 June 2026
Reply from My Claim Group
Dear Mr Greenwood,
Thank you for taking your time to leave a review.
We are sorry that you have not been happy with our service.
A member of our team has tried to contact you to discuss your concerns.
Please feel free to call us on 0800 756 3986 and we will be happy to assist you.
Great group giving me the information…
Great group giving me the information to help me with my ongoing research.
12 December 2025
Reply from My Claim Group
Dear Miss Martin,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Reply from My Claim Group
Dear Mr Heatley,
Thank you for taking the time to leave us a positive review, We're thrilled to hear that you had a great experience with our company 😊
Reply from My Claim Group
Dear Calvin,
Thank you for taking the time to leave a review. We're happy to hear that you had a positive experience. We're always striving to provide the best possible service, and your feedback is valuable to us.
Reply from My Claim Group
Dear Michael,
Thank you for your positive review, We appreciate you highlighting the specific aspects you enjoyed. We'll be sure to keep up the good work and continue to deliver the high-quality service you've come to expect 😊
Past experience
12 December 2025
Reply from My Claim Group
Hello,
Thank you so much for taking the time to leave such a positive review. we are thrilled that you had a good experience and appreciate your feedback 😊
Reply from My Claim Group
Dear Mr Jastrzab,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
I haven't dealt with this company…
I haven't dealt with this company before & have no intention of dealing with them in the future, terrible communications, lack of continuity & I keep receiving emails with contradictory information, seems like a cowboy outfit, very disappointed.
1 July 2026
Unprompted review
Reply from My Claim Group
Dear Miss Horncastle,
Thank you for speaking with us to resolve your concerns. We appreciate you taking the time to leave a review. We take all feedback seriously and are committed to improving our service.
Reply from My Claim Group
Dear Mr Sims,
Thank you for your positive review, We're so glad you had a great experience with us. Your feedback is valuable and helps us improve 😊
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