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Rated 5 out of 5 stars

Friendly and helpful staff. The team is highly professional and responsive. They can recommend you the correct product that I need. Overall, Celectric combines professionalism with genuine customer ca... See more

Rated 5 out of 5 stars

Initially, we raise order for Radar GEMS which is new product launch by GEMS. Unfortunately, lead time by factory more than what we expected. So, we cannot accept the new lead time. Your sales te... See more

Company replied

Rated 5 out of 5 stars

Hi dear Celetric Sdn Bhd, I would like to review about your services from your staff name, Ms. Pei Shan are very excellent and helpful. I'm so grateful assisted by her. I pray for your company wil... See more

Rated 3 out of 5 stars

I suggest that your company's employees should learn more about the basic product knowledge. This will save time in communication and improve work efficiency.At the same time, we will also plan to pro... See more

Company details

  1. Measuring Instruments Supplier
  2. Industrial Equipment Supplier

Written by the company

Celectric is Multi-Vendor Distributor, that focuses on Industrial Process Instruments. Celectric focuses on finding the best products for customer’s applications and not just what might meet a sales target.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Good service

Good and friendly service to customer. thank you.

15 July 2022
Celectric Sdn Bhd logo

Reply from Celectric Sdn Bhd

Thank you for your review. We're happy you love with our service

Rated 5 out of 5 stars

good

Very good customer support

15 July 2022
Celectric Sdn Bhd logo

Reply from Celectric Sdn Bhd

Thank you sir for your feedback we really appreciate it.

Rated 5 out of 5 stars

Lead time Mistake but solved professionally

Initially, we raise order for Radar GEMS which is new product launch by GEMS.
Unfortunately, lead time by factory more than what we expected.
So, we cannot accept the new lead time.
Your sales team, gave us new spec of instrument with agreed by our client. Even though, pricing is more higher than previous Radar solution, but we still ok since the lead time is more faster than Radar sensor.
Thanks to your team.

13 July 2022
Celectric Sdn Bhd logo

Reply from Celectric Sdn Bhd

Thanks for the awesome review.

Rated 4 out of 5 stars

Flow meter

Good, maybe can improve delivery time or breakdown in detail the time

24 March 2021
Unprompted review
Rated 5 out of 5 stars

Responsive on Inquiry

We have some inquiry on how to read the calibration result. Steve is very responsive. He explains clearly and shows us the calculation. Thanks!

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Celectric Sdn Bhd has good service

We are a Vietnamese company. We had purchased from Celectric Sdn Bhd a few times. They are very friendly. Their customer service is also very good (promt reply, fast delivery)! Hope we can work with them more in the future.

4 March 2021
Unprompted review
Rated 5 out of 5 stars

I'm happy with the service provided by…

I'm happy with the service provided by Celectric.

Customer service able to provide great service and fast response to almost all of my enquiries and requests either in order confirmation or delivery matter.

3 March 2021
Unprompted review

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