mycar Tyre & Auto - Windsor Reviews 307

Friendly, ?honest, great communication, and a good result.

Great mechanics

I trust the guys at my car Windsor, they communicate well especially around my nightshifts- customer best interests at heart. Efficient and thorough service! Thank you

So beyond grateful for the service I was provided. I had already purchased 4 new tyres in April and just last week went through a very big pothole. Which flattened one tyre. I called mycar Windsor and was asking about the tyres that were taken off my car and if I could get one of my old ones back. I was pretty upset at the thought of paying for another tyre as I am on maternity leave with a new baby. The girl I spoke to (Ruby) was sooooo sweet and let me know that my tyres were under warranty for 12 months and to bring the car in and they’d either fix the tyre or give me a new one. I was in tears. I was so beyond stressed about the situation and Ruby calmed me right down. When I went in a gentleman named Mo helped us and was so great aswell. Such a genuine and friendly guy. When my car was ready to be taken I jumped in to find a block of chocolate and a note telling me I was doing amazing from Ruby and the team at Mycar. I bawled my eyes out. As a new mum it’s hard enough emotionally when nothing is going wrong. But when this happened it threw me for a loop. Thank you so much to Ruby for your thoughtfulness and beautiful heart. I will never forget it. Xx

Friendly, informative. Good price. Excellent communication. Excellent work on car - service, diagnosis and repairs.

I have paid to get my car fixed from overheating. It has been in your Windsor store 3 times and after driving the car out of your store the whole radiator blew up 10ks down the road.

They tell me the store has changed hands. But this seems all a little too convenient.

The service has been disgusting and I will tell everyone I know never to use your service.

This is bordering on a complaint to VCAT.

Professional, competent and courteous at a fair price.

On time and efficient. Gave me a small discount. Honest. transparent.

Excellent. I liked that I was told I had a small future problem but that it would be fine til the next service. I have been taking my car to Windsor for some years now and would and do happily recommend them

Great people and outstanding service; fixed our tire on the spot. Highly recommend!!!!

Reasonabley priced. Very pleasant staff.As good as it gets!

Mo was very friendly and helpful from the minute i stepped into the store until the minute i left. Very good customer service. Well done and keep it up!

I am writing to formally commend the team at MyCar Tyre & Auto Windsor for their consistently outstanding service, and in particular to recognise the exceptional contribution of your new manager, Mo.

I have been a loyal customer of this branch since 2018, and throughout that time I have always experienced a high standard of professionalism and care. However, my recent interactions with Mo over the past week have truly elevated that experience. He brings a rare combination of genuine warmth, enthusiasm, and an unwavering commitment to customer service. On each occasion, he has gone above and beyond to accommodate my needs, always with a sincere smile and a can-do attitude from the very start of the day. His presence is not only reassuring as a customer, but clearly sets a positive tone for the entire team.

I would also like to make special mention of Ruby, who is, without hesitation, my favourite mechanic in Melbourne. Over the years, I have come to deeply trust her expertise, professionalism, and dedication. It is genuinely refreshing and reassuring to see such a skilled and passionate young female mechanic in the industry. She consistently demonstrates both technical excellence and a thoughtful, customer-focused approach.

The combination of strong leadership from Mo and the ongoing excellence of team members like Ruby is what makes this branch stand out. It is rare to encounter such a high level of care, consistency, and integrity in service, paired with fair and transparent pricing.

I sincerely hope that Mo is recognised for the immediate and positive impact he is making, and that valued staff members like Ruby continue to be supported and celebrated. They are a significant part of why I not only remain a loyal customer, but also confidently recommend this branch to others.

Thank you for maintaining such a high standard of service.

Liv H
Windsor

Very helpful . Mo (?) was very good and helped. Service was efficient, and no unexpected surprise fortunately. Good, and convenient.

Friendly staff, and great service

Was able to get booked in next day. Service was fast and affordable. Staff were fantastic with regular updates during the process.

Excellent staff and service