mycar Tyre & Auto - Joondalup Reviews 

465
TrustScore 4.5 out of 5

4.6

Lakeside Shopping Centre, Enter off Joondalup Drive, 6027 Joondalup, WA, AU


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Rated 5 out of 5 stars

Took advantage of the Pirelli tyre sale and went to MyCar Joondalup. Was fortunate enough to speak with the Store Manager who was very knowledgeable and gave me great advice. Very impressed with the c... See more

Rated 5 out of 5 stars

Will the manager showered good will and replaced my bearing under warranty so I showed Good will back to Will by getting 4 new tyres. Will is very very good and the other other guys are too. Just bril... See more

Rated 4 out of 5 stars

The team here are always friendly, thorough and knowledgeable but always very very busy! I don’t mind usually as I drive from 2hrs north and have a lot of things to do. I did have to wait longer than... See more

Rated 5 out of 5 stars

Friendly and helpful staff, keeping me updated on the progress and advised when car was ready for collection, bang on time. Great price as well, I'd definitely recommend them to anyone.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Joondalup

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Lakeside Shopping Centre, Enter off Joondalup Drive, 6027, Joondalup, WA, Australia

  • (08) 6330 7410

4.6

Excellent

TrustScore 4.5 out of 5

465 reviews

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4.6

All reviews

(465)

35,641 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will the manager showered good will and…

Will the manager showered good will and replaced my bearing under warranty so I showed Good will back to Will by getting 4 new tyres. Will is very very good and the other other guys are too. Just brilliant service, thanking you very very good Will.

17 June 2026
Unprompted review
Rated 4 out of 5 stars

The team here are always friendly

The team here are always friendly, thorough and knowledgeable but always very very busy! I don’t mind usually as I drive from 2hrs north and have a lot of things to do. I did have to wait longer than expected but only by an hour or so. I can see they are all working as fast as possible and are always so polite but they need a raise or someone else to support!

9 June 2026
Rated 5 out of 5 stars

Great price, great advice, great result

Took advantage of the Pirelli tyre sale and went to MyCar Joondalup. Was fortunate enough to speak with the Store Manager who was very knowledgeable and gave me great advice. Very impressed with the customer service. Got them fitted yesterday and extremely happy. Great price, great advice, great result with a quality tyre.

9 June 2026
Rated 1 out of 5 stars

Took my car for service asked if I…

Took my car for service asked if I would the petrol voucher with my service they told me yes when I pick up my car that would not give the petroleum voucher

24 May 2026
mycar Tyre & Auto - Joondalup logo

Reply from mycar Tyre & Auto - Joondalup

Hi David​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

I thought the price was extremely…

I thought the price was extremely expensive for a full service. The car drove home fine, but later on that evening the car struggled to keep its revs . Good job we are in the RAC. The cover for mycar hadn't been activated. Anyway RAC roadside inspection found a problem with the acceleration pedal.

27 May 2026
Rated 5 out of 5 stars

Tyres

Purchased new tyres recently- Great work on time and reliable.. Good advice but no sales pressure.

19 May 2026

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