Booked via phone & was told they would look at the issue then give me a call before they fixed anything to discuss how much it would cost. Arrived at 8am (booked time). Was told someone would ca... See more
Location
Switch locationFairfield Central Shopping Centre, 2-30 Lakeside Drive, 4811 Idalia, QLD, AU
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See what reviewers are saying
The team were friendly from the start and made everything feel easy, especially the online booking which was quick and straightforward. What stood out most was how helpful and attentive they were... See more
Friendly staff, made me feel super welcome. Car running great after. Told my car was in great in great shape and didn’t try to make me fix anything unnecessary.
friendly, fast and efficient. Several weeks before booking the service to replace my tires at the Fairfield location, I had an unrelated valve steam leak on my spare tire (while driving with a deflat... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Fairfield Central
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Fairfield Central Shopping Centre, 2-30 Lakeside Drive, 4811, Idalia, QLD, Australia
- (07) 4848 7511
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Needs improvement
Booked via phone & was told they would look at the issue then give me a call before they fixed anything to discuss how much it would cost. Arrived at 8am (booked time). Was told someone would call me by 8:30am. By 10:40am, still no phone call so I called them. They said they're finishing it up now & I could pick the car up in 15 mins. Got there at 11am to pick up the car & was charged $140.
Positives - the issue was fixed.
Negatives - no communication, did not deliver what was promised, charged more than I had budgeted for (based on initial phone conversation at time of booking).
Will not be using this mechanic again.
Friendly staff
Friendly staff, made me feel super welcome. Car running great after.
Told my car was in great in great shape and didn’t try to make me fix anything unnecessary.
Great all round experience & service.
I would like to sincerely thanks to…
I would like to sincerely thanks to mycar tyre & auto Fairfield Idalia for the excellent work done on my car. The work was completed on time, and the car is now running perfectly.
Happy with the customer service .
The team were friendly from the start…
The team were friendly from the start and made everything feel easy, especially the online booking which was quick and straightforward.
What stood out most was how helpful and attentive they were throughout the whole process. Even though it’s a larger company, the service still felt personalised and genuine, which made a big difference.
Overall, it was smooth, professional, and easy. Would definitely recommend
Very Helpful and friendly staff
They were very polite
They were very polite, quick with the service & told me what else needed to be done & what they would do first.
Booking online and clear communication making things easy!
Booking online made things very easy and the communication throughout the process was wonderful. The staff on the day were all extremely helpful and I will use mycare for Tyres in the future.
Brilliant Reliable service
Brilliant Reliable service.
The team went above and beyond to help with emergency tyre replacement at very reasonable cost and followed through exceptionally fast organizing and completing the service at the agreed time.
Great service for my daughters car
Great service for my daughters car. Set price so we know upfront costs. Drop off and pick up in good time and any issues discussed. Friendly helpful staff and parking available on arrival
Great service great people job…
Great service great people job completed on time and great price
Excellent service and location of My Car
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