mycar Tyre & Auto - Doncaster Reviews 315

Our cars are aging, 20 years (Mazda 3) and 14 years (Holden Commodore Berlina) and they just keep going never broken down and I think it’s attributed to servicing. Been going to Kmart Tyre and Auto Service Westfield for many years and they have always been great. Customer service friendly, patient explaining the issues, fixing issues in a timely manner, and not once has our car had issues after a service. Also we had a Tyre puncture recently thanks to a nail that was on the road (many knock downs and rebuilds in our area) and they have a roadside assist service which was fantastic they came within 20 mins replaced the Tyre with the spare and fixed it for free bc we purchased the Tyre with Kmart !!

The whole job was done well. I was consulted (by phone) on extra items that arose from the log book service and was charged accordingly. I was given the invoice/ receipt which identified in detail what was covered by the service.

Great service, great attitudes.

I recently had a disappointing experience at Mycar Doncaster and feel compelled to share it. So you know i am senior person.

From the outset, communication was poor. I was given a vague estimate of both cost and time, but neither was accurate. The final bill ended up significantly higher than expected, with little explanation provided. When I asked for clarification, the response felt dismissive rather than helpful.

The service itself was also underwhelming. After picking up my car, I noticed issues that should have been addressed during the visit. Having to return again to fix what should have been done properly the first time was not done again and its frustrating and inconvenient. I recently re serviced at another mechanic, was done properly.

Customer service is where this location really fell short. Instead of acknowledging concerns or attempting to resolve them professionally, staff seemed uninterested and rushed. It left me feeling like my time and business weren’t valued.

Overall, this experience did not meet expectations, and I would hesitate to return or recommend this location to others.

Great service,
Where able to fit me in with a puncture repair without a booking.

There always there to help.

Excellent service ,on time performance ,very competitive price
.only negative is unable to use original parts for replacement.

Fast efficient and friendly service

Spent nearly $2k. The car was not washed as normally expected after the service

The team were great, brought my car in for tyre change and wheel alignment, and it was completed within about an hour and a half. Also got a price match on the wheel purchases so that was a bonus too!

My car is running really well after the service. I go to the Doncaster Shopping Town centre which is the most convenient for me. They organise the exit station so that the boom gate opens. Friendly reception and competent mechanics. I’m completely happy with my choice of My Car. Wouldn’t go anywhere else.

Thorough, prompt with good feed back

It took 45 minutes longer to complete the job than the 2 hours quoted

Good value for money, complimentary roadside assistance, easy to schedule

Very professional, friendly environment and completed the work as scheduled. Price is reasonable, and the work is great. I would recommend my family and friends to this Doncaster outlet

Quick turn around, great service for replacing 4 x Kia EV9 tyres.