mycar Tyre & Auto - Broadway Reviews 634

TrustScore 4.5 out of 5

4.6

Broadway Shopping Centre, Enter off Francis Street, 2007 Glebe, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Customer service was truly excellent - very helpful and very pleasant. Car service was well done, without a huge wait. I filled in time by seeing a film at Hoyts cinema upstairs and a doing a bit... See more

Rated 5 out of 5 stars

I was well looked after by Julien and Marco at mycar Broadway. They promptly fitted me in that day and made sure my car was safe, sound and good to go - immediately before a long journey home fol... See more

Rated 5 out of 5 stars

The mechanics knew exactly what they were doing - felt confident they knew their work. I’d previously gone to the usual mechanic where the car is serviced - about this particular tyre leak and they... See more

Rated 5 out of 5 stars

I had 2 headlights out & a long distance drive ahead. Marco immediately booked replacement and whilst attending his service tech found an alternator belt problem so they squeezed fixing into an alread... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Broadway

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Broadway Shopping Centre, Enter off Francis Street, 2007, Glebe, NSW, Australia

  • (02) 9212 8922

4.6

Excellent

TrustScore 4.5 out of 5

634 reviews

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Rated 4 out of 5 stars

I went for pink slip and recieved a professional service

Store manager really kind and professional. Highly recommend the services

3 May 2026
mycar Tyre & Auto - Broadway logo

Reply from mycar Tyre & Auto - Broadway

Hi Khusboo​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Key problems

Had problems with my keys and central locking system and called the centre in Broadway. I was scheduled in toght away to bring the car and keys for checking. Mustafa was a great help and resolved the issue with the keys right away.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor workmanship and service.

I paid for 4 new tires and a wheel alignment and left their workshop with an obvious wheel alignment issue that caused shuttering down the steering column. When I called to request that they correct the issue they were very difficult with when I could bring the car back in which basically left me unable to get the issue corrected. I recently re-attempted to book in to get the issue corrected to get my car in order to sell and was accused of lying and told they had no record of the reported issue and that it was my word verses theirs. Very disappointed with this workshop and the manager running it.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Lovely team members

The team were so nice and professional. The car had a great service for a good price and I loved that I could go shopping while it was being done.

2 April 2026

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