My Canada Payday Reviews 

1,159
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and easy to use, often noting quick fund deposits. People frequently highlight the excellent customer service, describing staff as friendly, polite, and helpful. The application process is also simple and straightforward, contributing to a positive and reliable overall experience. However, some customers were dissatisfied with the loan approval process, noting it was not always quick, with delays extending for days. A few people mentioned being unable to get accepted or felt their time was wasted, especially if self-employed, leading to frustration with the application outcome.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and reliability. Many reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as world-class, wonderful,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy and fast. Many... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great place to borrow when needed, easy and fast, excellent customer service and friendly staff. So easy to use, highly reccomend

Rated 5 out of 5 stars

When I got the news that I was accepted it was only minutes before I signed the agreement and I had the money in my account..Great service mycanadapayday..

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I would like to take this opportunity to comment on the excellent service I rec'd from My Canada Payday. Yes my loans have been approved However even if I wasn't approved. I would have to s... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,159)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The interactions were so quick and…

The interactions were so quick and simple. The response time was very fast and funds deposited quickly for my emergency auto repair. I trust this company and have used their service many times over the years. Trusty and reliable!

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service!!!

The service is amazing, they're always there when you need them, they're polite, are accommodating and efficient.

Thanks My Canada Payday!!!

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Been waiting 2 hours for a response

Been waiting 2 hours for a response, never takes this long

6 August 2024
Unprompted review
My Canada Payday logo

Reply from My Canada Payday

Hi Lorelei, apologize for the waiting this morning. We got an outage for our email system this morning and now the issue has been fixed. Normally we would reply our customers in less than 30 mins. Thank you for choosing mycanadapayday and we appreicate your support!

Rated 1 out of 5 stars

MY FIRST TIME GETTING A PAYDAY LOAN…

MY FIRST TIME GETTING A PAYDAY LOAN FROM MY CANADA PAYDAY WAS NO HASSLE BUT THE OTHER 2 TIMES WERE LIKE TRYING TO PULL TEETH.
I WAS SURPRISED THEY LOWERED MY AMOUNT & I WOULD ADVISE PEOPLE WHO HAVE OR ARE IN CONSUMER PROPOSALS TO AVOID THIS COMPANY.
I FELT THE EXPERIENCE WAS SO BAD I REPAID THEM BACK & WILL NOT BE USING THIS COMPANY AGAIN

28 July 2024
Unprompted review
Rated 5 out of 5 stars

Always great service

Always great service! Fast and easy, just do your part and honor your contract and they will help you whenever you need it! I've used their service many times and have been a loyal customer for years.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company to work with!

I have been using this company service for more than 5 years and have never been disappointed. Excellent customer service, they are always work with you. If I can give them 10 stars I would. One if the absolute best company out there. Highly recommended.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

I have tried many Payday loans and this…

I have tried many Payday loans and this is by far the best. They work with me and are very flexible, professional and courteous. My only criticism is the credit check. So often it is cumbersome and takes a lot of time. But not only are they great when I call to try and offer me an alternative portal, if I am inconvenienced they go out of their way to process my loan once they receive the info and the funds are in my account just like that.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Convenient, quick, efficient process

The application process is easy and applications are processed quickly. Everything is done online (application, contract is emailed for e-signature, e-transfer for loan amount, auto-electric funds transfers for repayments). Very quick, very efficient process.

22 June 2024
Unprompted review

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