A+ Financial Services, Inc. Reviews 

575
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Sonya Steven’s at A+ Loans provided outstanding service from start to finish. She was professional, responsive, and made the entire process smooth and stress-free. She took the time to explain everyt... See more

Company replied

Rated 1 out of 5 stars

The lenders know before accepting your application & all your personal info, that they would only offer a low amount based on the company you work for. They only offer rideshare drivers $200 max, even... See more

Rated 5 out of 5 stars

The rep went out her way to work things out for me while still handling the customer traffic that kept coming in. I appreciate her and her politeness. I like the other rep also. I usually deal with he... See more

Rated 5 out of 5 stars

I found this company on Google because I needed help with a unexpected bill. I did everything online and spoke to the representatives over the phone to verify a few things. The whole application proce... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Call (678)720-9006 when you need cash until payday. A+ Loans, Inc. Offers a more affordable 4 bi-weekly payment installment plan than a traditional interest only pay or single payment Payday Loan. We want to become a borrower's number one choice with...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

575 reviews

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4.5

All reviews

(575)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible customer service and…

Terrible customer service and unprofessional behavior
I had an extremely unpleasant experience while applying for a HELOC loan. Initially, I was informed that ITIN applications were accepted, and everything seemed to be moving forward smoothly. However, after the initial request was denied, I was transferred to another loan officer named AJ, who had me complete a new application and ran my credit a second time.
The most frustrating part was not just the inconsistency in their policies, but the way AJ treated me. He was extremely rude, arrogant, and intimidating, speaking to me as if he were a federal agent and offensively implying that I was committing a crime.
I fully understand that every financial institution has its own internal rules, requirements, and guidelines. What is completely unacceptable is the disrespect, lack of manners, and abusive attitude toward customers. I do not recommend this institution due to their poor communication and the disrespectful conduct of their staff.

20 August 2026
Unprompted review
A+ Financial Services, Inc. logo

Reply from A+ Financial Services, Inc.

I would like to mention that I believe you might have been mistaken in writing this review. We do not offer HELOC loans in our establishments. We understand that this might have been an error and would appreciate it if you were to remove it. Thanking you in advance. A+ Fimanacial.

Rated 5 out of 5 stars

Customer service

Sonya Steven’s at A+ Loans provided outstanding service from start to finish. She was professional, responsive, and made the entire process smooth and stress-free. She took the time to explain everything clearly and truly cared about helping me get the best outcome. I highly recommend Sonya if you’re looking for great service and someone you can trust!

9 February 2026
A+ Financial Services, Inc. logo

Reply from A+ Financial Services, Inc.

Thank you for the review and Sonya is awesome to provide you with such great service.

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