brightwheel Reviews 304

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Telemarketing nonsense. They found my daycares number via public records since its a licensed daycare in Canada. They used that number to proactively call me and try to offer me services. So i go t... See more

Rated 1 out of 5 stars

I wanted to deactivate my account and I was ghosted in chat. The moment I mentioned that had to cancel service I was left to figure out how I would be contacted- googling the internet for answers! Poo... See more

Rated 4 out of 5 stars

Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get in... See more

Rated 1 out of 5 stars

As an educator, this software is time consuming and very clunky. In order to create one row of a lesson plan it takes no less than 16 clicks - for one row! Keep in mind that one row includes ONLY Circ... See more

Company details

  1. Software Company

Written by the company

Easy-to-use preschool & child care management software. Manage classrooms, observe students, collect tuition, communicate with families - all from one app!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

304 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great App

I would like to have the calendar available on the website to edit for classrooms.
Overall we love the app. It is making my job as receptionist a-lot easier.

5 September 2019
Unprompted review
Rated 4 out of 5 stars

Start up has had some problems

Start up has had some problems, maybe provide more couching on what to do when you have problems with parents being able to get into their child’s account. Some parents, family, pick ups, would get invited but no code/passed to log into the sight. Or couldn’t access multiple children. Maybe a trouble shooting training

5 September 2019
Unprompted review
Rated 5 out of 5 stars

It's so great!

I love brighthweel! I love seeing pictures of my kids and getting updates throughout the day!!

5 September 2019
Unprompted review
Rated 4 out of 5 stars

My staff and parents both love the user…

My staff and parents both love the user friendly apps & our communication between everyone is much improved. As owner/director it's reports make my job much easier. Do wish they would add a shareable menu feature!

5 September 2019
Unprompted review
Rated 5 out of 5 stars

I enjoy brightwheel because it makes…

I enjoy brightwheel because it makes being a teacher easier! I had troubles putting in everything for all my students in a timely matter before, but with brightwheels organization an easy to navigate set up it helps me cut that time in half!

5 September 2019
Unprompted review
Rated 5 out of 5 stars

As a teacher

As a teacher, I have found Brightwheel very user friendly. It is a huge timesaver in communicating with parents. I love that all of the information I may need from minute to minute is as my fingertips.

5 September 2019
Unprompted review
Rated 4 out of 5 stars

For the most part it’s great

For the most part it’s great. Would like to see improvement in sending pictures, quantity is too small per person. And improvement is needed for some kind of a sign-up sheet for teachers to send out for parents to request items or volunteers

5 September 2019
Unprompted review
Rated 3 out of 5 stars

Log in

It took them 1 week to fix my log in connection as a teacher.

5 September 2019
Unprompted review
Rated 4 out of 5 stars

Excellent school management program

Excellent school management program that’s user friendly as well. With the ever evolving progress in technology , I want to see an enhancement that includes yearly reviews of child performance at school. Thank you!

5 September 2019
Unprompted review
Rated 5 out of 5 stars

Quick Replies

Brightwheel has become a great tool for staff and parents to better communicate any and all needs of children and parents and staff. It has also been a quick learn.

5 September 2019
Unprompted review

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