Mybookcart.com Reviews 

147
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Their app is way behind for one thing. I shipped books May 18th and the app just shows approved for shipping. However they sent me an email saying they reduced the price for one book for a tiny dent i... See more

Rated 4 out of 5 stars

It goes very well most of the time…🙂🙂 However, my buyback order #260526-4 was shipped out to you on May 26. You received it June 1 @11:28am through USPS tracking number 9449 0501 0549... See more

Rated 5 out of 5 stars

I finally decided to sell my old textbooks and was surprised they were still worth quite a bit! Mybookcart was easy to sign up, get a shipping label and fast payment! And they use PayPal which you can... See more

Rated 5 out of 5 stars

I was unable remove a prior review that I entered with a 1 star as I had not received payment for the book I sold. This was totally my fault as I had entered my PayPal account info incorrectly. They... See more

Company details

  1. Book Store

Information provided by various external sources

Sell Textbooks Online For Cash! Get The Most Money For Your Used College Books. Free Shipping For All Textbook Buybacks. Payment is by Check or PayPal. Type in your books' ISBN numbers into the search box to see how much we are buying your used textbooks for!


Contact info

3.8

Great

TrustScore 4 out of 5

147 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(147)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stole my items and sent no money

Sent my books to them. Didn’t hear anything for months. Finally followed up and they said my books were rejected. I sent them a BRAND NEW book and they didn’t send it back or pay me. I reached out but they would not respond.

5 May 2022
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

The order was rejected due to the customer not shipping their books by the required ship by date, not due to the condition of their books. All customers, as stated in our terms and conditions, must ship their books within 7 days of a buyback order being placed. The ship-by date is shown on all packing slips and in a customer's user account. If the buyback order is not shipped by this date, the order will expire and the offer quoted will be null and void. The customer did not ship their books by the required ship by date and their buyback offer expired. If a buyback is not able to be shipped by the required date, a new buyback order will need to be placed to receive a new offer quote.

Rated 5 out of 5 stars

I finally decided to sell my old…

I finally decided to sell my old textbooks and was surprised they were still worth quite a bit! Mybookcart was easy to sign up, get a shipping label and fast payment! And they use PayPal which you can transfer instantly into your bank account.

9 August 2021
Rated 1 out of 5 stars

Terrible customer service

I shipped my books but the tracking never updated and the shipment never arrived. While that is not their fault, the way they handled it was. They blamed me and after a couple of emails, they ignored me completely.

7 August 2021
Unprompted review
Mybookcart.com logo

Reply from Mybookcart.com

We understand your frustration, however the location you dropped your UPS package off at did not do their job. Once a package is dropped off at a UPS store, it is scanned by the UPS clerk. The shipping label was never scanned. The shipping label shows as the package was never shipped. As the shipping label was never scanned, we can not file a claim with UPS, because it shows the package never left the original location, and a UPS truck never received the package. The package was not delivered to us, as proved by the UPS tracking number. We would recommend that you file a claim with the original location that the package was dropped off at, because the package never left that location.

Rated 5 out of 5 stars

Easy

Easy. Convenient. Best offers. & timely!

18 August 2020
Unprompted review
Rated 4 out of 5 stars

Great service!

The transaction was easy and they paid more than any other site. I received the payment pretty fast. The process overall was also very quick and reliable. Great experience with mybookcart.

29 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look