BlackBox Game Server Hosting Reviews 37

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Is this a scam? The interface is copied from HostHavok. Server not responding for 24 hours after setup when the interface says it is running. Contact support for no response for 23 hours. I not... See more

Rated 1 out of 5 stars

Purchased a Valheim server that was supposed to be instant. They respond with shadey responses, it was not instant - in fact never delivered. Trying to get a refund and having to go through paypal dis... See more

Rated 5 out of 5 stars

Great experience right from connecting with the sales team on live chat, helping me understand what would be the best for my game server in terms of hardware. Purchasing my server was easy and I w... See more

Rated 5 out of 5 stars

I’ve been using BlackBoxServers for a while now and I can honestly say it’s so worth it. Great price and quality for the services they offer. Huge thank you to Stanley Woodhouse who has helped me on... See more

Company details

  1. Events & Entertainment

Written by the company

Professional game server hosting for the locations New York USA, Dallas, LA, Stockholm Sweden, Montreal Canada, Sydney Australia, London UK, Paris France.


Contact info

3.1

Average

TrustScore 3 out of 5

37 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Is this a scam?

Is this a scam?

The interface is copied from HostHavok.
Server not responding for 24 hours after setup when the interface says it is running.
Contact support for no response for 23 hours.
I not only do not recommend this but called my card company to make sure it was not paid.

10 May 2022
Unprompted review
Rated 1 out of 5 stars

This hosting website is a scam!!

This hosting website is a scam!!! I made the mistake of recommending this server host to a friend because it had the best price for the hardware. There were issues with the server from the start & customer service is incredibly slow to reply to any tickets.

The first issue they stated was on their end, they had a hardware issue and finally they fixed it so we were able to play. Then they double charged my friend for a month, and support takes DAYS to message back for a double charge. This is over $100+! STILL trying to work with customer support & they just go and delete our Ark server! No refund yet!

This place is a scam and I regret ever recommending it. Hopefully they make it right but we'll see I guess. For now I recommend going with another website.

2 March 2022
Unprompted review
Rated 1 out of 5 stars

Purchased a Valheim server that was…

Purchased a Valheim server that was supposed to be instant. They respond with shadey responses, it was not instant - in fact never delivered. Trying to get a refund and having to go through paypal disputes after they agreed to refund. Site seems like a scam. "Escalating to manager" seems to be their copy pasta response. Steer clear. They run under two names. Reviewed on both.

11 February 2021
Unprompted review
Rated 5 out of 5 stars

Friendly customer support

I usually don't write reviews, but I was impressed that BlackBox was able to set up for me a custom ARK server in Bangladesh, i have been trying so many different providers, but the only one that truly tried and helped was BlackBox great support. love them!

25 October 2020
Rated 5 out of 5 stars

Control panel that works as intended!

Fast and reliable server setup, I have been using a dedicated server for days for some months now, friendly control panel features that work for both casual and advanced users. Automated server files backups and restores easy specs upgrade and server files updates. Happy with the service.

25 October 2020
Rated 5 out of 5 stars

Simple and quick.

Very happy with the ease of ordering.
Simple to setup. Ordered for my son and he is also very happy with it.

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Been with these guys for a little over 6 months. Great service and support. Matt helped me sort out some issues with my site so I’m up and running without a glitch. Highly recommend.

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Solid hosting

Solid hosting. I had a few self-inflicted issues that support helped me with very quickly. Stanley Woodhouse in particular was very good. 10/10 would recommend

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Great experience right from connecting…

Great experience right from connecting with the sales team on live chat, helping me understand what would be the best for my game server in terms of hardware. Purchasing my server was easy and I was even playing within 20 minutes.

I needed some help setting up some mods not realizing that there is a 1 click install for mods and plugins right from the steam workshop. The support team was lightning fast with the responses and helped me on my way.

Great experience 5 Stars

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service A+++

I have been running an ARK Server now for over a month and it has been amazing, best support and performance no lag at all and very quick replies on support. A+++

5 October 2020
Unprompted review
Rated 5 out of 5 stars

Recently switched our Empyrion Galactic…

Recently switched our Empyrion Galactic Survival server from Nitrado to Blackbox. I was looking for a company that had superior technical support. I found exactly what I was looking for. I have full control over the server, not the Technical (Or lack of) department. Black boxes' control panel is a joy to work with. The addition of the "Easy configurator" makes setup, updating, modding, backups, control a breeze. Black box also had a setup option where they would migrate and set up the new server. Didn't lose a file. Technical support was extremely responsive and helpful during setup.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Helpful, and responsive

The support from BlackBox is awesome, on top of their servers running very well and if I ever had any issues even with Lag they helped get it sorted.

I must say I'm happy to be a customer of them as I've tried others and haven't had as good of a time as I am here.
I plan to stick around and open up even more with them as well.

Thank you again for all the help and look forward to continuing here for a long while

27 July 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service 10/10

I’ve been using BlackBoxServers for a while now and I can honestly say it’s so worth it. Great price and quality for the services they offer. Huge thank you to Stanley Woodhouse who has helped me on several occasions and has always been quick and professional to detail will any issues I’ve had. But also everyone else who has helped out the whole team has been fantastic.

10/10 and would highly recommend to anyone looking to host a gaming server.

26 July 2020
Unprompted review

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