My Best Book Reviews 

849
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and high-quality personalized books, often highlighting the excellent illustrations and engaging stories that children adore. The ordering process is frequently described as simple and hassle-free, with many appreciating the ease of customization. Furthermore, people are very satisfied with the efficient and timely delivery, noting that products arrive well-packaged and in pristine condition. While the overall user experience is highly positive, a very small number of individual customers encountered isolated issues, such as specific story content not meeting expectations or occasional delays in dispatch and delivery. However, these instances do not represent a recurring pattern among the majority of reviewers, who found the service and products to be excellent.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, often praising the ease of ordering and the smooth,... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

User experience

Reviewers mention ambiguous feedback about the user experience, with many finding the process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more

Company replied

Rated 5 out of 5 stars

Very good quality for a reasonable price when done on a 241 deal The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names... See more

Company replied

Rated 5 out of 5 stars

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story. I made the mistake, I d... See more

Company replied


Company details

  1. Childrens Book Store
  2. Baby Store
  3. Children's Store

About My Best Book

Written by the company

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

849 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(849)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow what an awesome book ,great story…

Wow what an awesome book ,great story with the boys names on every page, really well put together , will definitely buy more books for the kids ,10 out of 10

3 December 2024
Unprompted review
My Best Book logo

Reply from My Best Book

Amazing to hear! Thank you so much for being a lovely customer and kindly reviewing us, Scott.

Rated 5 out of 5 stars

Really Happy

The book arrived perfectly in time for Christmas, it's amazing quality and I know my kid will love it.

1 December 2024
Unprompted review
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Reply from My Best Book

Woohoo! We really appreciate your lovely review, Jessica. Thank you.

Rated 5 out of 5 stars

Absolutely love this book

Absolutely love this book. So excited to give to my boys at Christmas. It’s so much more detailed than I expected and longer but it’ll last for ages.

1 December 2024
Unprompted review
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Reply from My Best Book

Amazing to hear! Thank you so much for kindly reviewing us, Amy.

Rated 5 out of 5 stars

Easy to order and unusually it is also…

Easy to order and unusually it is also possible to correct any errors within a short timeframe after ordering too. The books are Christmas gives for my grandchildren so yet to be received but I hope they will enjoy reading about themselves.

28 November 2024
Unprompted review
My Best Book logo

Reply from My Best Book

Amazing to hear! Thank you so much for being a lovely customer and kindly reviewing us, Lisa.

Rated 5 out of 5 stars

The book is lovely

The book is lovely, so much better than some of the others as it has a proper story. My grandson will love it

23 November 2024
Unprompted review
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Reply from My Best Book

Fantastic! Thank you for your lovely review, June.

Rated 5 out of 5 stars

Once again - a great product from a great company!

This wasn't our first order from My Best Book - we were very confident that the quality, price and delivery would be every bit as good as last time ... and we weren't disappointed!

22 November 2024
Unprompted review
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Reply from My Best Book

Amazing to hear! Thank you so much for being a lovely customer and kindly reviewing us, Charles.

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery. The book is lovely, great quality, lovely story, very happy with this, and so will my granddaughter be.

1 November 2024
Unprompted review
My Best Book logo

Reply from My Best Book

Fantastic! Thank you for your lovely review, Sharon.

Rated 1 out of 5 stars

Extremely poor quality

Extremely poor quality. Poor communication. Paid rather expensive delivery and book still didn’t come within the time frame provided. Would never re purchase

11 November 2024
Unprompted review
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Reply from My Best Book

Hi Laoise,

I am sorry to hear that this has been your experience with us. I can see that your order was shipped on November 4th and was delivered on the 11th, so it did not match our estimated delivery of 5-7 working days.

We are always more than happy to find a solution to rectify situations like this. Delayed delivery can sadly happen due to the shipping process. I can completely understand your disappointment. We are also disappointed that you did not receive the order in the stated time.

Please write to us at info@mybestbook.com if there is anything else we can help with.

Best wishes,
Dan.

Rated 5 out of 5 stars

Order two books and they came within a…

Order two books and they came within a week. I am very pleased with them they look lovely being able to add two names to the story makes them extra special.

8 November 2024
Unprompted review
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Reply from My Best Book

Fantastic! Thank you so much for your review, Paul.

Rated 5 out of 5 stars

Easy at every stage

Easy to order, great choices.. transparency at all stages of ordering/ billing.
Delighted with products.. Will use again.

28 October 2024
Unprompted review
My Best Book logo

Reply from My Best Book

Perfect. We are thrilled that you are delighted with your order, Mary. Thank you for taking the time to review us.

Rated 3 out of 5 stars

Lovely story book but disappointingly…

Lovely story book but disappointingly small. I got the impression from the adverts that it was a much bigger book and was disappointed when it arrived. The content is really good however.

15 November 2024
Unprompted review
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Reply from My Best Book

Hi Barry,

Thank you very much for your review. I am sorry to hear that the book was smaller than you expected. All books can be ordered in a A5 or an A4 (larger) format. if there is anything further that we can help with, you are always welcome to email us at info@mybestbook.ie.

Best wishes,
Dan.

Rated 5 out of 5 stars

A little keepsake

Easy to use website, it shows the finished product better purchasing and gives updates on arrival of package . The book is designed perfectly,
A wonderful gift, a little keepsake 💗

15 November 2024
Unprompted review
My Best Book logo

Reply from My Best Book

We really appreciate your lovely review, Tracey. Thank you.

Rated 5 out of 5 stars

My Best Book is a wonderful company

My Best Book is a wonderful company, providing beautiful keepsake gifts for children!
The drawings are beautiful, the quality is 😍😍 The books arrived so quickly.
I'm really satisfied with it! ❤

21 October 2024
Unprompted review
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Reply from My Best Book

What a wonderful review. Thank you so much, Brooke.

Rated 5 out of 5 stars

Used this company last Christmas and…

Used this company last Christmas and was very pleased. Decided to use them again this year and they are very efficient with follow up queries and would definitely recommend.

14 November 2024
Unprompted review
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Reply from My Best Book

This is lovely to hear, Peter. Thank you so much for your review.

Rated 5 out of 5 stars

A shower of shite

Wow what a book brilliantly written i could not put it down. What a heartfelt book about the troubles and the daily life of a mother and father overcoming so much. A normal family trying to bring up children in this day and age I related to this book so much it made me laugh it made me cry highly recommended

11 November 2024
Unprompted review
My Best Book logo

Reply from My Best Book

Wow, you had us with the title, Lorna! Thank you for your kind review.

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