My Beautiful Kitchen & Bathroom Reviews 

884
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful design teams and professional fitters who complete projects smoothly and on schedule. Consumers note that the staff is very polite, keeps working areas clean, and ensures clear communication throughout the entire project. Some reviewers were not happy with installation issues, mentioning problems such as missing grout, damaged fixtures, and unexpected project delays. A few people also reported difficulties with poor workmanship, including cracked flooring and fixtures that were installed incorrectly. Additionally, a small group noted challenges when trying to get aftercare support or prompt resolution for faults.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that designers and fitters are knowledgeable,... See more

Service

Customers consistently note positive experiences with service, highlighting that projects are completed... See more

Product

Reviewers mention positive feedback about product quality, noting that the goods and the work were excellent... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the finished bathrooms... See more

Facilities

Customers had ambiguous experiences with facilities, with many expressing delight over stunning aesthetics... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stuart and his team arrived when they said they would and just got on with the job, keeping us informed and answering any questions we had. The guys were friendly, polite and extremely tidy, cleaning... See more

Company replied

Rated 5 out of 5 stars

Really happy with our new bathroom, My Beautiful Bathrooms did a fantastic job. Really happy with the standard of work and the finished bathroom. Graeme and his instalation team were great never stop... See more

Company replied

Rated 5 out of 5 stars

Great from start to finish. From looking at the design, cabinets, worktops etc, survey & fitting all done professionally by friendly people. Great ideas I hadn’t thought of. Communication was excellen... See more

Company replied

Rated 5 out of 5 stars

my wife was a bit nevers after a bad experiance before but the people at my beautiful kitchen were so helpfull and not pushy in any way the hole proces went smothlay and the fitters were excelent on... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

At My Beautiful Kitchen all kitchens are made to order, so no two will ever be exactly the same. But each one begins its life the same way – with a blank sheet of paper and your vision. What you end up with is a finished kitchen that’s a true reflection of your personality and taste. Using the latest CAD 3D Design Software, we work with you to create your Beautiful Kitchen. First we’ll measure your kitchen, noting wall sizes, ceiling heights and services. Then we’ll have a chat and get all your ideas for your new kitchen. And we’ll give you our ideas, too. This can be done in our showroom, or if you prefer, the comfort of your own home. After that, it’s time to start planning your Beautiful Kitchen. We’ll create a 3D design of our plans. The design will show cabinets, worktops, lighting, sockets, chairs, and even some plants so the design is as real as possible. This will give you a highly accurate representation of your new kitchen. In fact, the only thing you won’t be able to do is cook in it. When you’re happy with your design, the plans are yours to keep. We are happy to email the plans over to you or print them for you so you can show them to your family and friends. And best of all… All design all comes FREE with No Obligation Whatsoever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

884 reviews

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No recent history of asking for reviews

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4.7

All reviews

(884)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

The whole process is very…

The whole process is very straightforward-from the initial design consultation thought to the fitting and completion. This is the second time we have used My Beautiful Bathrooms and for a reason-it’s a reliable, trustworthy and professional practice.

24 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Meg


Thank you very much for your feedback and for choosing us again for your another bathroom project.


It is great to hear you are delighted with your bathroom. We will pass your feedback on to Benn, who designed your bathroom and to David, who installed your bathroom.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Great to deal with from start to…

Great to deal with from start to finish. So happy with our new en-suite.

3 March 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi

Thank you very much for our kind feedback.


It is lovely to hear you are delighted with your en-suite and the overall service.

We will pass your feedback on to all involved.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

5 star service from start to finish.

5 star service from start to finish.
It can be quite overwhelming designing your dream bathroom as there is so much choice out there, however, Adele in the My Beautiful Bathroom showroom made this task easy for us. Her input and assistance in helping us choose everything to fit our small bathroom was invaluable.
Davie (the fitter) and his team of electrician and tilers were amazing. Communication was great from him so I knew what to expect every step of the way. Their workmanship was exceptional. They carried out their duties and left my house immaculate at the end of every day. I was excited to observe the progress made daily and after 5 1/2 days I was beyond thrilled to see my finished bathroom.

I cannot put into words how happy I am with the end result but I can tell you I ABSOLUTELY LOVE MY BEAUTIFUL BATHROOM!!!

Thank you.

8 March 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Sharon

Thank you very much for our kind feedback.


It is lovely to hear you are delighted with your bathroom and the overall service.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Davie and his team.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Great company from the design process…

Great company from the design process with Linda Todd right through to installation. Very professional and worth the wait. Quality products and true professionals in their trade. My mum is very happy with her new en-suite bathroom. Well done from another happy customer. Big thanks to Ross the fitter and his apprentice.

17 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Helen


Thank you very much for our kind feedback.


It is lovely to hear you are delighted with your bathroom and to hear the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Ross and his team.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Amazing bathroom refurbishment

We found MBB on Facebook and after looking at all the online reviews and photos/videos of previous projects, we decided to go with them to renovate our main bathroom.

We visited the Stirling showroom and met with Linda who was so helpful. We didn't really have an idea about what we wanted but she made lots of suggestions and gave us loads of options. She came up with a great design.

From the planning and design to the fitting, the communication was great. We were kept up to date throughout. The quality of the fixtures and fittings were first class.

Our fitting team, Chris and Alex and the tiler Davy, were superb. It was a very professional installation and the guys were super helpful and friendly. They powered on and completed the job in good time.

The finished bathroom is more than we expected - it looks amazing!

Can't recommend MBB highly enough.

20 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Claire,

Thanks so much for taking the time to leave such a great review.


It is lovely to hear you are delighted with your bathroom and the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Chris and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.

If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Fabulous experience

After having had a nightmare over 6 months with IKEA, we decided to go for a small, family run business and we couldn’t have done any better than MBK. We had an appointment booked but went along to the Baillieston showroom for a look in advance and were met by Benn who basically did a planning appointment for us on the spot. We were impressed by the service and the quality of the build and Benn then came out within a week and measured up. A second visit to the showroom had everything in place and full quotes done and agreed. From start to finish we have been kept informed of each step and I can’t imagine how it could be any easier. All the tradesmen have been great and the quality of workmanship is of a very high standard. Thank you for giving us the kitchen we have wanted for so long.

20 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Judith,

Thanks for taking the time to leave such a lovely review.


It is great to read that you are delighted with your kitchen and the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to the guys.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Just Beautiful

I checked out various Bathroom Companies and none came close to My Beautiful Kitchen and Bathroom. I signed up for the 10 day Video and wrote down everything that I liked from them. I made an Appointment and was met in the Stirling Showroom by Linda Todd. Right from the start she listened to what I wanted and built the 3D image for me. I had no hesitation in getting them to upgrade my 14 year old Bathroom. Roy arrived on time and with his Team got right on the Job in Hand. I didn't look until it was finished and WOW, what a Transformation. I was so impressed that I will be getting them to upgrade my En-Suite in September.

3 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hey Sandra,


It is lovely to hear you are delighted with your bathroom and the overall service.

We have been trying to get a chance to update the 10 day makeover series but we are glad to know it is still useful.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Roy and his team.


We would be delighted to help with your ensuite in September.

If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Stunning results fast and friendly

We were very happy with our new bathroom. The service we received in the showroom was excellent, everything was talked through with us, very friendly and efficient.
The installation process was extremely fast and efficient, Steven was amazing installing the whole bathroom himself, very polite and professional. Overall extremely satisfied with the company.

5 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Wilma,


Thanks so much for taking the time to leave us such a lovely review.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Steven and his team.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Paul and his team did a fantastic job

Paul and his team did a fantastic job. Our ensuite required a full rip out including flooring. My wife and I are delighted with the result. I would recommend My Beautiful Kitchen and Bathroom. We will definitely use them again.

3 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Jack


Thank you for your lovely feedback.


It is lovely to hear you are delighted with your Ensuite and the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.

If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Rated 5 out of 5 stars

A happy Cumbernauld customer

We recently had a new bathroom fitted and our experience from start to finish was 5 star. There was no 'hard sell' from MBK&B and their regular communication kept us fully informed throughout the process. The building team were experienced, always on time, kept us aware of the various stages of the work and tidied up when they had finished the job. When I received a 'customer satisfaction ' call a week after my bathroom was completed I said I was delighted with my new bathroom. I said that I wished I'd asked the guys to fit a handrail to the shower too, as I have arthritis in both knees. The next day, Paul from the building team called and arranged a date to come and fit a handrail, so this job has also now been done. Brilliant.😀 I have no hesitation in recommending My Beautiful Kitchen & Bathroom to anyone looking for good workmanship and a competitively priced upgrade to their home. Rosemary, Cumbernauld

9 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Rosemary


Thank you very much for our kind feedback.


It is lovely to hear you are delighted with your bathroom and the overall service you received from our showroom staff through to our after care.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We are happy to hear Paul has been back out to fit your handrail. We will certainly pass your positive feedback on to Paul and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.



If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 3 out of 5 stars

Bathrooms ok

Bathrooms ok. 2 water leaks so far. Planner miscalculated amount of wall panels, was left with 5 spare panels, company not very fast at rectifying the mistake and still awaiting refund. For this reason alone I would not use them again or recommend.

20 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Alan

Thank you for your feedback and for speaking to our customer service manager.

We apologise that the refund has taken longer than normal to be processed and we will pick this up internally.

You have confirmed that the leak at the radiator has been sorted and you are overall happy with your bathroom.


We are a small family business an endeavour to provide a 1st class service and experience and we are sorry that the delay in processing your refund has resulted in your change of mind on your overall experience. Please be assured, this was never our intention and again apologise.


Kind regards
My Beautiful Kitchen & Bathroom

Rated 5 out of 5 stars

My bathroom project

I’m absolutely ecstatically delighted with my new bathroom. My beautiful team went out of there way to ensure I got everything I asked for , there fitter is very diligent and first class at what he has to do he gives his all and more , nothing is a problem I will recommend them to everyone for their fast express service

7 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi

Thank you very much for our kind feedback.

It is lovely to hear you are delighted with your bathroom and the overall service.

Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Chris and his team.

It is really nice to hear you would recommend us, as a small family business, we appreciate your support.

If you need anything else, please do not hesitate to contact us.

Thank you again for choosing My Beautiful Kitchen & Bathroom.

Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Superb workmanship

From start to finish I was kept up to date re bathroom refit. The young men who worked here were obviously experts in their field, and I’m so delighted with my new bathroom.I believe Paul was the lead on this project, and all the men were, trustworthy, pleasant and courteous, so many thanks to Paul, Steve, Martin and Matthew, also the electrician who I never met.
I would thoroughly recommend this company for their attention to detail and their standard of work.
Good to know some companies still put their customers first.

24 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Margaret


Thank you very much for our kind feedback.


It is lovely to hear you are delighted with your bathroom and the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.



If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Love my new kitchen

I visited several kitchen companies looking for a new kitchen and decided on MBK as I felt they had the best customer care. Aga in the showroom was so helpful at the plan and design stage. Ben came to the house to check measurements and design with us. Stephen and Alan, the fitters came the week before to go over the fitting process and timescale and communication was excellent throughout. Very happy with my new beautiful kitchen.

5 February 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Alison


Thank you for your feedback.


It is lovely to to hear you are delighted with your new kitchen and the service you received from Aga and Benn in our Glasgow showroom. We will pass your feedback on to them.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen, Alan and their team.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Linda the designer made everything easy for us and guided us through products best suited for our bathroom. Ross the installer and his colleague did an impeccable job, completed in 3 days. Bathroom looks fantastic. Highly recommend My Beautiful Kitchen and Bathroom.

29 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Graham


Thank you for your lovely feedback and thank you for choosing us for your bathroom project.


It is great to hear you are delighted with the service you received from Linda in our Stirling showroom and that she has help with your design and choice of suitable products.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Ross and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Rated 5 out of 5 stars

Great service from planning to…

Great service from planning to installation

24 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Christine


Thank you for your feedback.


We are happy to hear you are delighted with the overall service and the installation of your bathroom.


We will certainly pass your feedback on to all involved.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Rated 5 out of 5 stars

My Beautiful Bathroom…as promised

Communication was excellent at all stages from design to installation,
David and Gary were very helpful during the installation suggesting alternative design options and showing me photographs from previous jobs to help me visualise the look, tiling by Mark looked as good promised, two very minor snagging issues were remedied within 24hr, end product was even better than I planned

20 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi Richard


Thank you for your kind feedback.


it is really nice to hear you are delighted with your bathroom and with the overall service.


Thank you for your feedback on your experience from our showroom team, we will certainly pass this on to Aga and Benn


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to David and Gary and their team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Rated 5 out of 5 stars

Very good

Had my main bathroom installed by My Beautiful Kitchen and Bathroom last year. They did such a good job, I got the same team back to do my en-suite.
Very good start to finish. From the design team, to Roy’s installation team. No dramas. Just, in, do the job to a high standard and away again.
Would highly recommend.

25 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi


Thank you for your kind feedback.


it is lovely to hear you are delighted with your bathroom and with the overall service. It is great to be involved with another project with you.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Roy and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing us for another project. If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Rated 5 out of 5 stars

Ensuite Refurbishment

Delighted with our new ensuite, the team at My Beautiful Kitchen & Bathroom made the process very straightforward from our visit to the showroom through to the final installation, communication was great, the fitters were excellent and very tidy. Thank you so much!

31 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom

Hi

Thank you for your kind feedback.


it is lovely to hear you are delighted with your bathroom and with the overall service.


Thank you for your feedback on your experience from our showroom team, we will certainly pass this on to Aga and Ewan.


Thank you also for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to David and Gary and their team.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Rated 5 out of 5 stars

Bathroom

Great service and products.First class installation by Stephen and the team. Would highly recommend.

27 January 2025
Unprompted review
My Beautiful Kitchen & Bathroom logo

Reply from My Beautiful Kitchen & Bathroom



Hi Mrs Miller


Thank you for your kind feedback.


it is lovely to hear you are delighted with your bathroom and with the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


If you need anything else, please do not hesitate to contact us.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




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