My Amazon Guy Reviews 

494
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally professional, highly knowledgeable, and very effective at managing storefronts, listings, and advertising strategies. People consistently highlight the clear communication, prompt responses, and proactive approach shown by staff members. Reviewers deeply appreciate the tailored guidance and dedicated support that consistently helps improve overall business performance, sales, and online visibility. Some reviewers were not happy with full-service management, noting that ad spend and advertising costs increased while sales declined. Consumers also experienced issues with inconsistent team assignments, lack of proper structure, and poor communication regarding complex account tasks.

What people talk about most

Service

People report positive experiences with service, noting that the team is responsive, highly proactive, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting deep industry knowledge and proactive support.... See more

Customer service

Consumers find customer service to be positive, frequently highlighting great communication, proactive... See more

Product

Customers consistently note positive experiences with product, highlighting that the team is easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial order on boarding had some communication issues, and I was a bit surprised upon order acknowledgment to find that I had to pay an additional 400.00 an hour if I wanted to speak with the perso... See more

Company replied

Rated 4 out of 5 stars

My Amazon Guy was a solid company to work with. They were on top of communication and reached out to us with reports and metrics. I wish they would have dove into our business a little more and as... See more

Company replied

Rated 5 out of 5 stars

Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management. They communicate... See more

Company replied

Rated 5 out of 5 stars

Coming from Etsy to the Amazon ecosystem with a rebrand/relaunch as a one person team has been an uphill battle. Met Noah at Amplify Founderverse during an Amazon Brand intensive where every question... See more

Company replied


Company details

  1. Marketing Agency
  2. also in
  3. Online Marketing Agency

Written by the company

A full service Amazon agency that helps brands increase their market share.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(494)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledge of all aspects of Amazon

The depth of knowledge on the various issues relevant to Amazon, be it PPC, SEO optimization, creating images, locating missing inventory-- My Amazon Guy team knows the answers

17 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the shout-out! Amazon throws a lot at sellers. We’ve built the team to cover every corner of Seller Central so you never feel stuck or left guessing.

Appreciate the recognition — we’ll keep delivering the depth, speed, and expertise you can count on!

Rated 5 out of 5 stars

Very Happy with My Amazon Guy !!

We have been using My Amazon Guy for over 3 years now and they have been a huge asset in managing our Seller Central account. We use them to manage our PPC, Refunds, Listing Maintenance as well as to open cases and stay on Amazon until they are resolved. This has lifted a large burden from our company so we do highly recommend MAG for all the above reasons!!

18 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the incredible feedback! Three years is a long partnership in the Amazon world, and we’re honored to be part of your growth. Hearing that it’s lifted such a big burden for your team is exactly why we do what we do.

Really appreciate the trust and the recommendation. We’ll keep fighting the good fight with Amazon right alongside you!

Rated 5 out of 5 stars

Thank you

Thank you mag

14 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for sharing your feedback. I want to clarify a key point for anyone reading this — your trademark filing was successfully completed and processed. The issue you’re experiencing now is with Brand Registry, which is a separate service that requires additional work, documentation, and appeals with Amazon.

Because trademark filing and Brand Registry are two different processes, each with their own requirements, we’re transparent upfront that additional services — like handling Brand Registry issues, rejections, or escalations — are billed separately.

That said, we always want sellers to have access to helpful resources, even for free. Here’s a guide you can use to get started with Brand Registry yourself:
📌 How to Grow Your Amazon Business with Brand Registry Tips - https://www.youtube.com/watch?v=G1FbPFt1JRI&feature=youtu.be

We’re always happy to help get Brand Registry resolved professionally, but it does require the additional service the team offered. If you decide to move forward, we’re ready to assist.

Rated 5 out of 5 stars

Great value from Steven and Noah

Great value from Steven and Noah, learned a lot from the marketing information provided on the podcast.

Highly recommend to anyone looking to get better results selling on Amazon.

14 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the shout-out! Steven and Noah pour a ton of energy into breaking down real Amazon strategies that actually move the needle, so it means a lot to hear the podcast delivered value for you. Appreciate the recommendation — keep pushing those levers, keep testing, and keep growing.

Rated 5 out of 5 stars

Thanks MAG | Thanks Noah

Regularly attend Noah Wickham's Ask Any Question live youtube show every week and it has tons of value in problem solving or in getting to know the updates.

Most of the solutions and tips are very useful and helps me a lot in managing seller central, may that be for profitable running of ppc or keeping account health in good state.

Thank you My Amazon Guy

7 November 2025
Unprompted review
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Reply from My Amazon Guy

Thanks for the kind words! It's all about cutting through the noise and giving real, actionable solutions for Amazon sellers, so it’s awesome to hear it’s helping you stay on top of PPC, account health, and Seller Central management.

The goal is always to give you strategies you can actually use, not just theory.

Appreciate you tuning in every week — keep applying what you learn, and the results will follow!

Rated 5 out of 5 stars

Love MAG! Only one I trust.

Love MAG! His content is the only one I trust for managing my brand on Amazon. I have learned so much by just watching his youtube videos. I've watched others but always find myself coming back to this channel. Any issue I have I can find a video on it. Keep making great content!

14 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We put out content with one goal in mind — to give sellers real answers without the fluff. Hearing that you trust MAG for managing your brand and keep coming back to the channel means the world to us.

If there’s an Amazon problem out there, chances are we’ve wrestled with it — and made a video on it.

Rated 5 out of 5 stars

Like anyone we were initially skeptical…

Like anyone, we were initially skeptical of promises made that sounded 'Too Good To Be True'. But MAG has acomplished everything they said would for us. The results are everything they said they would be - AMAZING. By far MAG has delivered on all their performance metrics promises more so than any other service provider we have ever worked with in our 40 years in the consumer product space. Thank you MAG.!!!

13 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Hearing that MAG not only met but exceeded your expectations after 40 years in the consumer products world is huge.

Our goal has always been to deliver real, measurable results — no fluff, no hype — so it’s incredibly rewarding to see it pay off for you.

Really appreciate the trust and kind words. Here’s to continuing the growth together!

Rated 5 out of 5 stars

Outstanding Growth Partner for Amazon Brands

Working with MAG has been a game changer for our business. Their team is highly knowledgeable, proactive, and thorough in everything from PPC optimization to catalog management.

They communicate clearly, deliver results fast, and truly treat your brand like their own. Since partnering with them, we’ve seen stronger sales, improved rankings, and smoother operations.

If you want real expertise and growth on Amazon, My Amazon Guy is the team to trust.

3 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

That’s exactly what we aim for — treating your brand like it’s our own while driving real, measurable growth.

From PPC to catalog management, the goal is always to give you clarity, speed, and results you can see. Hearing that it’s making a difference in sales, rankings, and operations is exactly why we do what we do.

Appreciate the trust — keep pushing, testing, and growing. We’re in this together!

Rated 5 out of 5 stars

MAG - experience + responsive

MAG has very experienced, helpful teams to navigate the complexities and capitalize on growth on Amazon platforms in Canada, USA and the UK

13 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the shout-out! Our goal has always been to help sellers navigate the complexities of Amazon

Hearing that our team’s experience and support are making a difference means a lot.

We’ll keep delivering the strategies and guidance you can rely on to grow your brand with confidence!

Rated 5 out of 5 stars

Good ideas , nice to work with

Constructive ideas on increasing sales. A top-notch group of individuals to work with,

12 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Appreciate the kind words! Our focus has always been on delivering actionable, constructive strategies that actually move the needle on sales. Thanks for trusting MAG — we’ll keep pushing to help your brand grow even further!

Rated 5 out of 5 stars

They are great business partners.

They are great business partners.
1.) Their ability to elevate our concerns and solve issues with the Amazon platform is enormously helpful. Their expertise and persistence in achieving resolutions is excellent.
2.) Their inside knowledge of Amazon's processes and procedures, coupled with their ability to explain and implement best practices improved the quality of our listings.
3.) They hire great, hard-working people who recognize that developing a close working relationship with sellers is a win for both the customer and their own business.

12 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We pride ourselves on being more than a service provider — our goal is to be a true partner who elevates your concerns, solves issues, and drives real results on Amazon.

Hearing that our expertise, best-practice guidance, and team culture are making a tangible difference in your listings and operations means a lot.

We believe in building strong relationships with sellers because when you win, we win — and it’s great to see that approach paying off for you!

Rated 5 out of 5 stars

My Amazon Guy gets it done!

My Amazon guy is like having another person (team really) on staff. What a great way to effectively off load some work.

12 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

That’s exactly how we aim to work — like an extension of your team, taking on the heavy lifting so you can focus on growing your business.

Hearing that we’re helping you offload work and operate more efficiently is exactly why we do what we do.

Appreciate the trust — we’ve got your back every step of the way!

Rated 5 out of 5 stars

MAG is the best agency I've worked with

Our MAG team has been extremely attentive, responsive, helpful, and respectful. They listen to our concerns and tailor their services to our needs and preferences. They will do anything and everything to provide great service. They provide comprehensive Amazon services encompassing PPC, SEO, graphic design, copy, FBA and FBM management, refunds management, full consultancy, profitability, warnings, and all over help so you can focus on growing your business.

12 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the kind words! That’s exactly how we approach every client — attentive, responsive, and tailored support to help you focus on growing your business. Hearing that our comprehensive approach is making a real difference means a lot. We’ll keep pushing to provide the level of service and results you deserve!

Rated 5 out of 5 stars

Reliable and understanding

Reliable and understanding. They understood my concerns and helped to resolve them.

8 July 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We always aim to be reliable and truly understand the challenges sellers face, so it’s great to hear we were able to help resolve your concerns.

Our goal is always to make things smoother for you and get real results on Amazon.

Appreciate the trust — we’ve got your back!

Rated 5 out of 5 stars

MAG has been wonderful!

Since we hired MAG to work on our Amazon account, our sales have increased nonstop! The team has been great with optimizing our account from the products, to the campaigns and sales strategies. We love working with MAG!

11 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

That’s exactly what we aim for — driving nonstop growth by optimizing every part of your Amazon account, from products to campaigns and overall sales strategy.

Hearing that it’s making a real impact and that you enjoy working with the team means a lot.

We’ll keep pushing hard to help your brand grow even further!

Rated 5 out of 5 stars

The Everything Solution

I contracted MAG for PPC advertising. However, the level of support they have given me for my Seller Central issues cannot be easily described in a review.

If you are reading this email as a Brand or Professional Reseller, just know they will fix your issues.

This, alone, has proven to be incredibly valuable. If you have battled with Amazon about issues, then you know what I mean!!

11 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

We know how frustrating Seller Central issues can be, and it’s exactly why we go beyond just managing PPC — we’re here to tackle the tough problems that can really slow a brand down.

Hearing that our support has been “incredibly valuable” and helped resolve issues you’ve battled with Amazon is exactly why we do what we do.

We’ll keep fighting in your corner so you can focus on growth, not headaches!

Rated 5 out of 5 stars

Great

Great, really helpful... Thank you!

8 October 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Glad to hear that! We pride ourselves on being helpful and solution-oriented. Appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

A true professional!

A true professional and trusted provider. Have only good things to say about MAG. Thanks for all you support and guidance!

7 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks for the kind words and for trusting MAG to support your growth. Always here to help you scale! Lets go!

Rated 5 out of 5 stars

Letting MAG deal with the BS for you

April Pamor and Mariflor Sumiller have been excellent support. I have used My Amazon Guy about a year ago and had a solid experience. Recently I had a list of tedious issues that I needed to get resolved, so I bought 10 support hours or problem solving hours.

Because I have worked with My Amz Guy before, I was comfortable to spend $2,000 to get 11 hours of support (you get one free when you buy 10). I am really pleased with the list of issues that they have resolved for me, and hour efficient they have been at spending these 11 hours. I thought they *might* be able to get 4 UPC issues resolved plus update some broken detail pages, but April and Mariflor have been able to do that and more. Actually, I think I still have 2 hours left of support time to use. When I run out of that, I will buy another 10 hours (eleven hours?) of support. Sure, $200 per support hour is real money, but the value is there. There is no way I would have been able to navigate the bureaucracy and idiosyncrasies as effectively as them.

2 November 2025
Unprompted review
My Amazon Guy logo

Reply from My Amazon Guy

Thanks so much for sharing this. It’s awesome to hear that our support model delivered real value for you.

You’re exactly right — Amazon bureaucracy can eat up countless hours if you’re not in it every day. Our team thrives on solving those “tedious but critical” issues that move the needle. Appreciate your trust in coming back to us and for recognizing the hard work our team puts in.

When you’re ready for the next round of hours, we’ll be here — sleeves rolled up, ready to tackle the next list.

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