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Rated 1 out of 5 stars

This country has the worst internet I have ever seen. Watching a government work hard to screw over its own people and ensure speeds can’t facilitate any actual work to be done online. All the while... See more

Rated 1 out of 5 stars

Worst excuse for a company ever. Internet outages several times a week. This last time it was out from 6pm to 1am. Get your act together. Calls to customer support, after selecting english always go t... See more

Rated 1 out of 5 stars

I have been trying to get my landline and internet connection from more than 2 months . Up to this date this failure company didn't manage to do it. There employees wasted my time my energy my money.g... See more

Rated 1 out of 5 stars

This is the final review am writing because I decided to leave this failure company, same problem now for couple of months. نصيحة بجد ماتتعملش مع الشركة دي، السرعة عندي ١ ميجا بيتس والانترنت بيعلق وب... See more

Company details

  1. Internet Service Provider
  2. Internet Provider
  3. Phone and Internet Service
  4. Web Hosting Company

Information provided by various external sources

Information about the fixed-line operator, which includes contract procedures, online bill view and payment, subscription services, and contact information.


Contact info

1.2

Bad

TrustScore 1 out of 5

122 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Telecom Egypt is the worst internet…

Telecom Egypt is the worst internet service in the world!

They provide limited quotas like (140GB, 250GB, etc.) at high prices for Egyptians, and people end up having to recharge at least 2–3 times a month, which is very expensive and not practical.

Frequent outages, slow speeds, and very poor service.

22 March 2026
Unprompted review
Rated 1 out of 5 stars

It is the worst internet service ever

It is the worst internet service ever. The internet is barely working and it doesn't work every day there are so mandays that the internet is just not working and their teams don't do anything about it no matter how many times you call or request anything, also their customer service is terrible and most representatives are rude and they can never give you a solution for anything.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

I’ve had a very disappointing…

I’ve had a very disappointing experience with We internet service. The connection is extremely unreliable, with very poor speeds. Customer service is also lacking—when I asked to speak with management, I was told that management is not allowed to call and that I would need to visit them in person—wasting my time and money. Calls are consistently long, often around 45 minutes, and the compensation they offer never reflects what we’ve lost. Overall, this is a terrible service. The customer care is unprofessional, rigid, and completely inflexible. I do not recommend it at all.”
Emad Tobia
01147015020

1 March 2026
Unprompted review
Rated 1 out of 5 stars

The wifi is barely working while I pay…

The wifi is barely working while I pay so much money to it and they say it's the bets I want unlimited wifi I know you can because when the centarla burned the speed was insane downt pay it's a scam for your money and gas isnet something that you can touch to sell

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Mr Egypt

Just no comment I just take your money and and it’s normal for them to do so internet not lost 10 days

15 January 2026
Unprompted review
Rated 2 out of 5 stars

Telecom Egypt provides decent services…

Telecom Egypt provides decent services overall. Their internet speed is okay for daily use, and customer support is somewhat helpful, though sometimes responses can be slow. The coverage is generally good in most areas, but there are occasional disruptions. Overall, a reliable option if you need basic telecom services.

1 January 2026
Unprompted review
Rated 1 out of 5 stars

We is the worst company ever in Egypt

We is the worst company ever in Egypt, their customer service is rude and not understanding, they don’t even understand how customer service works, they are out for your money and don’t care about providing you the service that you’re paying for, they’re thieves!!

5 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely useless

Absolutely useless, unstable internet. Customer service is helpless, requesting I factory reset my own router instead of addressing the network problems. Overpriced. Forced landline subscription. Exorbitant constant price increases with zero added value. Limited packages in 2025

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Unlimited Internet

Hello, Google Team

Please consider our report regarding the "Telecom Egypt" website. We are experiencing numerous issues that negatively impact a large number of users in Egypt. We ask that you take appropriate action.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

the true story about LIMTED INTERNET...

i know why its limited and it ends fast
so look every company has a farm they go there and plant some bytes in the dirt they care and water it until it become kilobyte small one after month its now full grown a GIGABYTE, they take it put it in boxes and in big trucks to deliver them safe to us when u quote ends early that means some gigabytes have decided to escape.

28 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst company

I have been trying to get my landline and internet connection from more than 2 months . Up to this date this failure company didn't manage to do it. There employees wasted my time my energy my money.got me back and forth so many times. lies and gaslighting is basic day to day for them. I'm exhausted lost projects because of this and still without service.

22 May 2025
Unprompted review

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