MyOrigines Reviews 

188,887
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent price and given it comes from abroad great despatch and delivery time. Kept informed about my order and even got a sample with it.!!! X I love Lancaster tan prolonging cream- it really d... See more

Rated 5 out of 5 stars

Genuine product at an excellent price, clear info provided when buying from Europe so no concerns about unexpected bills on arrival. Couldn't be happier and will definitely buy again. The little perfu... See more

Rated 5 out of 5 stars

Always a pleasure to shop at My Origines, never disappointed. Wide selection of beautiful and genuine products. Affordable prices too. Can’t wait to place my next order. The Customer Services is amazi... See more

Rated 1 out of 5 stars

Shocking experience, I ordered a perfume that was sent to UK from holland which took a very long time then I missed delivery on tuesday and was told by royal mail it would be redelivered by Wednesday... See more

Company details

  1. Perfume Store
  2. Beauty Products Vending Machine
  3. Skin Care Products Vending Machine

About MyOrigines

Written by the company

MyOrigines, la sélection des plus belles marques beauté.
Parfum, soin, maquillage, capillaire.

Depuis plus de dix ans, my-origines.com est ce point de rencontre unique de marques beauté iconiques et plus confidentielles : plus de 400 marques et 35 000 références.
Passionnés par la beauté, nous vous faisons vivre l’expérience d’une beauté experte à prix juste.
My-origines.com assure une livraison dans près de 26 pays en Europe, soit, pour plus d’un million de clients.

MyOrigines

Written by the company

Notre service client à votre écoute 💌
Du lundi au samedi de 8h à 18h, par téléphone au N° Cristal 0969 321 310
Notre engagement
Cette expertise que nous vous offrons au quotidien, nous a permis de gagner la confiance des plus grandes marques qui nous suivent et nous soutiennent depuis nos débuts. Grâce à une collaboration rigoureuse de nos équipes, nous sommes à même de vous proposer ces attentions particulières qui transforment votre expérience beauté en moments privilégiés : offres personnalisées, rendez-vous d’exception avec nos partenaires beauté, doses d’essais rigoureusement sélectionnées.

Livraison offerte dès 49€

Paiement sécurisé


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

189K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(188,887)

25,040 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!!!

Great service!!!
Shampoos came well packed and had a perfume sample which was amazing.
I will definitely order again.

24 June 2026
Rated 5 out of 5 stars

Love my-origin

Last week I bought Valentino Extradose, it’s so beautiful. Great price, fast & free delivery (if you order £75 or above) authentic website, what else can I say! Love all about my-origin, will order more if the prices are still good like that! Thanks

22 June 2026
Rated 4 out of 5 stars

First time buyer

First time ordering went well apart from joining the newsletter and not receiving the £5 discount

23 June 2026
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you for taking the time to share your experience. We are delighted to hear that your first order with MyOrigines went well.

We are, however, sorry to learn that you did not receive your £5 newsletter welcome discount. To enable us to look into your request, we kindly invite you to contact our Customer Service at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8am to 7pm). You can also use the virtual assistant available on our website, which will be happy to help you with your enquiry.

We hope to have the opportunity to provide you with a fully satisfying experience on your next order.

Kind regards,

The MyOrigines Team

Rated 5 out of 5 stars

Incredible value

Incredible value, very fast delivery from France. Ordered late on the 16th June and the goods were delivered on the 21st of June. I was kept up to date on the progress of my order. Depending on what you are buying , make sure to compare the French website to the UK one as there are great bargains to be found on items that may not be for sale in the UK.

23 June 2026
Rated 5 out of 5 stars

Excellent communication all the way…

Excellent communication all the way concerning delivery, this is a positive for customers. Fast postage which outdone other reputable companies. Purchased items well wrapped for protection from loss. Overall, I was absolutely well pleased with the outstanding service. Many thanks also to the staff members for for their hard work. Great prices too.

22 June 2026
Rated 4 out of 5 stars

Good although took longer to arrive…

Good although took longer to arrive than expected

23 June 2026
MyOrigines logo

Reply from MyOrigines

Hello,

Thank you for taking the time to share your feedback.

We are delighted to hear that you were satisfied with your order. However, we are sorry that the delivery took longer than expected.

Please accept our apologies for this delay. We continuously work with our delivery partners to provide the best possible service and appreciate your patience.

If you have any questions, our Customer Service team is available at info@my-origines.com or by phone on 02 00 97 00 15 (Monday to Saturday, 8:00 am to 7:00 pm). You can also use our virtual assistant available on our website, which will be happy to help you.

We hope to have the pleasure of serving you again soon.

Kind regards,

The MyOrigines Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look