MXwraps Reviews 

63
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. People genuinely love the extremely fast shipping options and frequently mention that the customer support team is exceptionally helpful and kind. Buyers appreciate the top-quality products available for their bikes and note that finding parts on the site is easy. Some reviewers were not happy with delayed orders, experiencing long wait times for their packages to finally arrive at their door. A few customers also mentioned frustrating difficulties getting prompt refunds or communication issues when items were missing or incorrect. Several consumers pointed out that resolving these problems sometimes required significant back and forth with the management.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions. Many reviewers praised... See more

Order

Reviewers express mixed feelings regarding their order experiences. While many consumers praise... See more

Delivery service

Consumers find delivery service to be extremely positive, highlighting amazingly fast shipping times and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are helpful, kind,... See more

Staff

People report positive experiences with staff, praising the owner and management. Consumers highlight great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Edit: Redeemed after throwing up this reveiw! It was a chore getting someone to respond via text, but they got us squared away after an apparent bad batch around Christmas time. The rear tire is mou... See more

Company replied

Rated 4 out of 5 stars

I ordered a mxw ultra bee rear brake kit for my mx4 and it has been 5 days and they haven’t done a thing with my package. At least that’s what it says. It says my order should be here on the 16th and... See more

Company replied

Rated 4 out of 5 stars

I ordered fork guard decals and motocutz plate just wondering when it will come


Company details

  1. Motorcycle Parts Store
  2. Auto Parts Store
  3. Bike Accessories Store
  4. Motorcycle Shop

Written by the company

MXwraps is an e-moto parts and accessories retailer focused on helping riders upgrade, customize, and maintain their electric bikes. We carry a wide selection of products for popular platforms including Surron, Talaria, E Ride Pro, Stark Varg, Tuttio, Yozma, EBOX, Macfox, Ridstar, Super73, and other electric motorcycles and bikes. Our product selection includes brake upgrades, wheels and tires, controllers, motors, batteries, suspension, handlebars and cockpit components, lighting, drivetrain parts, frame protection, decals, graphics, hardware, and other performance and cosmetic upgrades. We also offer custom products such as wraps, graphics kits, plates, and coated frame guards. MXwraps works with multiple manufacturers, distributors, and specialized e-moto brands to provide customers with access to a broad catalog of compatible parts in one place. Because some products are custom-made, imported, preordered, or fulfilled by partner suppliers, processing and delivery times may vary by item. Estimated production or shipping timeframes are provided on applicable product pages whenever possible. Our team is committed to improving fulfillment, communication, product accuracy, and the overall customer experience as the business continues to grow. Customers can contact our support team by email for assistance with order updates, product compatibility, installation questions, returns, or other concerns. We understand that purchasing parts online requires trust. Our goal is to provide clear product information, dependable support, and practical solutions whenever an issue occurs. We value customer feedback and use it to improve our processes, supplier relationships, and service standards.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

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4.3

All reviews

(63)

63 reviews in the last 12 months

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Rated 4 out of 5 stars

Mxwraps

I ordered 800 dollar rims from mxwraps they didn’t show up but in the end they gave me a refund on them and they where really good about the situation and where happy to help

22 October 2025
Unprompted review
MXwraps logo

Reply from MXwraps

Thank you for sharing your experience — we appreciate it.

We understand how frustrating situations like that can be, especially on a higher-value order. Our priority is always to resolve issues quickly and make sure our customers are taken care of, so we’re glad we were able to get that handled and issue the refund.

If you decide to order with us again, we’ll make sure the process is smooth from start to finish.

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