It was better than I expected, the console was better than the one I ordered. Just a few scratches and a broken stylus, but besides that, I would definitely buy another time with you guys
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I like that they made it easy for me to get the products I wanted. I admit I expected them to be delivered in some kind of generic box or bag, but doesn't boder me at all. Highly recomended
I bought a product online, and when it arrived, I tried to use it, but it didn't work. It had a problem that prevented me from launching the game; it wouldn't get past the loading screen. Since there... See more
Company replied
Very impressed by my first experience with CEX. For a while I had been searching for a pre-owned iPod Touch 7th generation. CEX had one at a very reasonable price. It shipped in less than 24 hours and... See more
Company details
Written by the company
CeX compra, vende e intercambia un gran rango de productos de tecnología y entretenimiento, incluyendo celulares, videojuegos, películas, ordenadores, productos electrónicos digitales, visuales y CD's musicales. También puedes donar a la caridad los videojuegos y dispositivos que ya no quieras a través de CeX.
Compra con Confianza en CeX
¡24 Meses de Garantía en Todo!
Disfruta de la seguridad de disponer de 2 años de garantía en la mayor variedad de videojuegos y consolas, móviles, electrónica, informática y mucho más.
Contact info
Ciudad de México, Mexico
- mx.webuy.com
4.0
Great
3K reviews
Asks customers to review
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Good treat to me as a customer
Good treat to me as a customer, quick answer and delivery process
1 November 2025
Great product
23 October 2025
Thanks for your sold experiencie It was…
Thanks for your sold experiencie It was interesting how you find the game and send with DHL. Good way
24 October 2025
Great service
19 October 2025
Great games
13 October 2025
Got what I wanted but it is what it is...
Got what I wanted but expect what it is, a second hand item... not the best products
22 September 2025
Online service was great and simple…
Online service was great and simple during my purchase.
23 September 2025
I bought without problem
I bought without problem, and the process was very easy.
Delivery time was adequate.
19 September 2025
The attention to detail is impresive
The attention to detail is impresive, theyre truly passionate for what they do, first time buyer but sure as hell not my last, will recommend it to my friends
5 September 2025
Fair prices, easy returns
Prices are fair, delivery is on time, and the products come in decent condition for being second hand (laptop had a few scratches). Once I had an issue with a phone battery, but the exchange was handled quickly and without stress. Overall a solid place to save money if you are okay with pre-owned items.
22 September 2025
Unprompted review
Quick and good quality
Quick and good quality second hand products. Also good prices
9 September 2025
The product arrived very soon.
The product arrived very soon.
It's almost like new
Hope that i can buy more products from this place
12 August 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No hubo tracking
No hubo tracking del envio que permanecio en una caseta de vigilancia por dias y al preguntar no hubo respuesta inmediata hasta que yo fui personalmente a preguntar y me dieron el paquete. posteriormente me confirmaron la entrega.
There was no tracking for the shipment, which remained in a guardhouse for days. When I inquired, there was no immediate response until I personally went to inquire and was given the package. Later, they confirmed delivery.
9 August 2025
Reply from CeX/WeBuy - México
Hola Max.
Gracias por tu preferencia.
Es malo leer que se ha presentado un problema con los datos de seguimiento para tu compra, es por ello que revise el dato del pedido dejado en referencia y noté un reporte previo por medio del formulario web.
En este caso el compañero Alberto ha dado seguimiento a tu caso y se ha dejado constancia del problema con los datos de guía para tu paquete, con lo que esto será revisado por los compañeros encargados de hacer los envíos.
Si deseas agregar un poco más de información de lo sucedido, puedes hacerlo por medio de ese reporte y el compañero estará al pendiente para ayudarte con ello y se revise a detalle.
Saludos.
César.
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