MVS Watches Ltd Reviews 256

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often noting that items are exactly as described, in excellent condition, and sometimes even better than expected. The staff is frequently commended for their professionalism, helpfulness, and exceptional communication throughout the entire process. Many consumers highlight the outstanding service, describing it as first-class, personalized, and efficient. The delivery service is also highly rated, with many reviewers receiving their purchases quickly, often the next day, and well-packaged. Overall, people are very satisfied with the quality of the watches and the seamless transactions.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the watches, noting they are... See more

Staff

Consumers consistently report positive experiences with staff, particularly highlighting the exceptional... See more

Service

Users describe positive interactions with service, highlighting excellent communication, swift and safe... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the swift and safe delivery,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently report that items are exactly as... See more

Based on these reviews

Rated 5 out of 5 stars

Purchased an Omega Planet Ocean. It was absolutely mint, like new. The experience of purchasing the watch was very positive. MVS Watches were proactive with responses, the advice was helpful and prof... See more

Rated 5 out of 5 stars

Vincent is the man ! Answered my inquiry even though it was a Sunday, instant rapport ,easy to chat to,it is easy to see that he knows what he,s talking about. Prompt delivery, exactly as described, w... See more

Rated 5 out of 5 stars

Contacted MVS watches and Vincent responded quickly despite it being a weekend. He was able to answer all my questions and provide pictures and a video. Purchased Monday and arrived Tuesday all well... See more

Rated 5 out of 5 stars

This is the 2nd time I have used MVS to purchase a watch, Vincent has been a pleasure to deal with and the Tag Monaco Gulf X was better then described. Even went last minute to post the watch literall... See more


Company details

  1. Watch Store
  2. Jeweler

Written by the company

MVS Watches is the premier destination for pre-owned luxury watches in the UK, serving discerning collectors and first-time buyers across Wales, England, Scotland, and Northern Ireland. With a focus on authenticity, transparency, and customer satisfaction, MVS Watches offers an expertly curated collection featuring OMEGA, Cartier, Panerai, Breitling, IWC Schaffhausen, TAG Heuer, and TUDOR watches. Each piece carefully selected for its quality, provenance, and value. Our team’s experience with authorised dealerships means every watch is vetted to the highest standards. Whether you are searching for the timeless elegance of an OMEGA Seamaster or Speedmaster, the iconic designs of Cartier, the bold innovation of Panerai, or the technical excellence of IWC Schaffhausen, you will find genuine luxury timepieces at competitive prices. We also specialise in pre-owned Breitling models known for their adventurous spirit, TAG Heuer watches that embody racing heritage and cutting-edge technology, and TUDOR watches that carry a ‘born to dare’ attitude. At MVS Watches, we believe a luxury watch marks life’s milestones. Whether it’s your first Swiss timepiece, a memorable gift, or the hard-to-find model you’ve been chasing for years. Our collection is constantly updated, so there’s always something new to discover. We make it easy to purchase online with free, fully insured UK shipping and fast, secure delivery. Customer trust is at the heart of our business. We have earned a reputation for reliable service and open communication. Every listing features detailed photographs, full specifications, and honest descriptions. Our watches are ready for immediate dispatch and come with a guarantee of authenticity. Buying from MVS Watches means working with people who understand the luxury watch market inside out. We have helped hundreds of customers find the watches for special occasions, investment, and everyday wear. Our knowledge covers vintage classics, contemporary models, and limited editions. If you’re looking for a particular watch or have questions about any piece in our inventory, our team is always available to help. Explore our current selection online and experience why MVS Watches is rated highly by collectors and buyers throughout the UK. With consistently positive reviews and a top Trustpilot rating, we aim to make every watch purchase simple, secure, and satisfying. Visit MVS Watches today, your next pre-owned luxury watch is just a click away.


Contact info

5.0

Excellent

TrustScore 5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Bought a watch a few days ago and I have to say the service and communication couldn’t have been better. I initially had a bit of an issue with PayPal and dropped a note to the store, but as it was an evening at the weekend I really didn’t expect a reply. Not only did Vincent get straight back to me, he instantly resolved the issue. Every element of the transaction after that was exemplary. If you’re looking for a watch, I have no hesitation in recommending MVS.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

From the website where the photo's are accurate to the watches condition to dealing with them over the phone buying and receiving my omega planet ocean the next day they have been great
Thoroughly recommend this company a pleasure to deal with thank you

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Doxa 600t ,was as described…

Fabulous Doxa 600t ,was as described and came super quick. Couldn't be happier with the service and communication. Watch is in excellent condition and the team answered my questions which helped me confirm the purchase.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great firm to deal with

Just bought an OMEGA Seamaster Railmaster 38mm Watch. It is first class condition, exactly as advertised. I ordered it online in the evening, it was posted the following day, arrived the morning after that (today, Friday March 20), and was beautifully and carefully packed. Vincent kept me up-to-date about the progress of the order. If only all online transactions could go as well as this.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing watch

Amazing watch, fantastic communication and extreley fast delivery, highly recommended, thank you.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Such a pleasure to do business with I…

Such a pleasure to do business with I sold my Tudor to them and it couldn’t have been simpler, they gave me a good price and I was paid within 24hrs of them receiving it in the post, I will definitely be using them in the future.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication and assistance…

Excellent communication and assistance from start to finish. Delivery was prompt and Vincent even checked in after to make sure everything was ok. The Watch was as described. I could not fault the service or the product and would recommend to all. Also a brilliant selection of watches!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Experience

Firstly I'd like to say based on the website these are people who truly love watches and everything to do with them.
I had great communication from them and the delivery of the watch was very speedy indeed.
The watch itself is actually better than I imagined and I'm extremely pleased with it.
I'd definitely purchase from them if I'm in the market for a quality watch again.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Can’t speak highly enough of my…

Can’t speak highly enough of my experience with Vincent at MVS Watches. Great communication throughout the whole process from initial enquiry to completion of the sale. Traded in another watch as part of my purchase, I got a deal I was very happy with and would certainly think of using Vincent / MVS watches again.

28 February 2026
Unprompted review
Rated 5 out of 5 stars

Got the sought after Titanium Santos

Got the sought after Titanium santos, the transaction was very smooth and straightforward and was very accommodating to be reasonable in the price and shipping was quick and transparent and good communication… highly recommend!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Selling a luxury watch can be daunting…

Selling a luxury watch can be daunting but Vincent made sure I was at ease throughout and answered any questions rapidly. Great service, quick payment and helpful throughout. Would definitely recommend to anyone looking to sell a second hand luxury watch.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Purchase 2 tudor watches

A seamless experience from start to finish with Vincent. Cracking deal too. Goods despatched as promised and delivered next day within 24 hours of original enquiry. Thoroughly recommend.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, lovely watch. I part exchanged a watch with Vincent and although I felt nervous posting off my watch it all worked great and he was very responsive. Thank you for a pleasant experience dealing with you.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Breitling Navitimer BO1 Chronograph 46

From my initial contact to the purchase of the watch, Vincent was excellent, answering all my questions regarding the watch. The price was very good for a new, unworn watch, of which it is flawless, not a mark or scratch on it and even had the original protective plastic still on the bracelet. It was at Breitling yesterday having the bracelet adjusted and they commented what a lovely watch it was. Overall, very happy and recommended. Thank you.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Purchased an Omega Planet Ocean

Purchased an Omega Planet Ocean. It was absolutely mint, like new. The experience of purchasing the watch was very positive. MVS Watches were proactive with responses, the advice was helpful and professional and put me at ease with my choice. Postage was 1 day delivery with Royal Mail, Arrived as planned. I was very impressed. Really well packaged to protect your watch.
MVS Watches is highly recommended. I would most definitely purchase again.

29 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look