MVREMOVALS.COM LTD Reviews 10

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.0

Great

TrustScore 4 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Highly recommended, very reliable. Reasonably priced and friendly staff. Keep up the good work. Will recommend to anyone who decides to move.

24 March 2026
Unprompted review
Rated 2 out of 5 stars

These movers came highly recommended…

These movers came highly recommended and had a large number of positive reviews, so I felt confident booking them. Unfortunately, my experience was extremely disappointing.
They provided a quote based on photos, despite me offering for them to come out and assess the job in person. That would have been fine if they had been honest about what they were willing or able to move. On moving day, the team immediately commented that the job was much bigger than expected, though they said they would still get it done.
I had already been clearing items from the garden and garage using my own vehicle. When their vans were supposedly “full,” they left to unload at the new property. A significant amount of items were left behind at the old house. When I asked if they would return to collect the remaining items, I was told they would only do so for an additional £200.
Large, bulky items were left in every room, including items clearly shown in the original photos. No boxes from upstairs were taken at all. As a result, we were left moving the remaining items ourselves late into the night.
They also caused damage to two walls in the old house. When I raised this, I was told they don’t remove anything attached to walls—which was untrue, as they clearly had. Despite pointing this out, I was told they were not liable.
I contacted them to request partial compensation, as the job was not completed and damage was caused, but my email was ignored. This is why I have chosen to leave this review.
Having moved many times before, I can honestly say I would have been better off hiring a van and doing it myself—it would have been quicker and far more efficient.
I have given an extra star only because the beds were reassembled at the new house (at an additional cost). However, they required final payment before I realised the full extent of what had been left behind.
Given the number of positive reviews, I’m genuinely surprised more people haven’t had a similar experience. Mine feels hard to believe as a one-off.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

MV Removals - outstanding service!

We used MV Removals this week and they were outstanding!
From the initial visit to our property to provide a quote to moving us into our new home the service provided was fantastic. The team really went out of their way to provide a first class service, they were polite, extremely hard-working and totally professional. They really helped with everything and nothing was too much to ask them for - I would highly recommend MV Removals to anyone looking for a fast, effective and extremely well-priced removal service. I will definitely be recommending them to friends and family - the best removal company we have ever used!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Legends

Legends - sorted my nan right out, took the stress away and made sure everything fitted nicely in her new bungalow - she’s well happy and if anyone else in my family needs a move we know the team we’re trusting

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Moving to Wales

We used MV Removals to move from Exeter to Cardiff and they were great from start to finish! They arrived on time and were efficient in their work. On top of that, they were chatty and friendly throughout.

Upon getting to Cardiff they made sure that everything was where it should be, and even fixed an issue with one of our beds with no trouble at all.

The quote provided was very competitive relative to others we had received, and we are so grateful for their assistance!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Stress-free move with MV Removals

We recently used Steve and his team for our final house move, and we couldn’t be happier with the service. After a couple of stressful moves over the past six months — including one with grumpy movers who left us carrying items ourselves, and a disappointing experience with AnyVan, where their inventory-based booking system meant some of our items didn’t even make the first trip — we were keen to find a reliable, straightforward removal company.

My husband found MV Removals through a simple Google search, and I’m so glad he did. From the very first interaction, it was smooth sailing. Steve arranged a video call to talk through the details of our move from Berkshire to Exeter. We received a fair, straightforward quote, and from that point on, everything ran seamlessly.

On moving day, the team turned up with two vans and four people — all of them friendly, professional, and full of smiles. They worked quickly and efficiently, making what could have been another stressful day feel completely under control. They even went above and beyond by taking away a stack of rubbish we’d accumulated from our earlier relocation, all for a very reasonable cost, which was a huge help.

We genuinely couldn’t recommend Steve and his team highly enough. If you want a stress-free, efficient, and friendly moving experience, MV Removals is the way to go.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

If I could give more than 5 stars I…

If I could give more than 5 stars I could. MV removals were incredible during our move, all of the team worked super hard, didnt grumble, went above and beyond, professional, polite, efficient and on time. I genuinely have had a stress free time moving home from. Seamless effort from the whole team, thank you Steve, Jade, Ryan, Matt and Terry they are worth every penny!

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent price and service

Matt and Ben were brilliant - extremely helpful, cheerful and efficient. The price was excellent and the service was too. Highly recommend!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

An outstanding small removal business in the…

An outstanding small business in the Exeter area.
Nothing was too much trouble. They provided an unbeatable quotation, arrived on time, packed everything extremely carefully (the previous day) and arrived early the following morning to pack the last pieces of furniture - and then drove the 200+ miles from Devon to Hertfordshire. The unpacking was equally as good with care taken to avoid knocks and bumps. If you are looking for a removal company I would say they are unbeatable. A first class service from start to finish.

16 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look