MUZZ.com Reviews 150

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the app, perceiving its design and monetization strategy as predatory or misleading, rather than genuinely facilitating connections. Customers frequently reported issues with the subscription model, including unexpected charges after cancellation and the constant need to pay for basic features even with a premium membership. Reviewers also found the website and overall user experience problematic, citing a lack of effective moderation, the presence of fake or inactive profiles, and a general feeling that the app prioritizes profit over user satisfaction. Some people were also dissatisfied with the customer service, reporting unresponsiveness and difficulty resolving issues.

What people talk about most

Application

Customers consistently note negative experiences with the app. Many reviewers express dissatisfaction with... See more

User experience

Users describe negative interactions with the user experience. Many reviewers found the app not as easy as it... See more

Website

Reviewers highlight negative aspects of the website, with many describing it as a "time-wasting site" that... See more

Subscription

Consumers find subscription to be negative. Many reviewers express frustration with difficulties canceling... See more

Payment

Reviewers express significant dissatisfaction with payment processes. Many report that payments continue even... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Unfortunately, spoke to a married man on Muzz found out as a few people i knew recognised his photo (he is known on social media) Eventually reached out to his wife who was heavily pregnant with his 3... See more

Rated 1 out of 5 stars

The app is purely to make money but uses the words halal marriage site.its anything but. The social side of it is full of tw*ts who cuss people and call themselves Muslims, it's full of attention see... See more

Rated 1 out of 5 stars

its a scam app by a pakistani-British owner who is using the term "halal match making" and pulling in desperate Muslims to find a match by making them pay ridiculous amounts of money. More than h... See more

Rated 1 out of 5 stars

This app is a complete scam. Many men on Muzz are aggressive, and verbally abusive if you don’t reply within minutes, they start insulting or threatening you. Most are married with kids, and many are... See more


Company details

  1. Dating Service
  2. Media Company

Information provided by various external sources

MUZZ is dedicated to honoring individual


Contact info

1.2

Bad

TrustScore 1 out of 5

150 reviews

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Rated 1 out of 5 stars

Too many time wasters - app is main issue.

I will keep this to the point. The app needs to allow people, especially women to state what ethnic background they are interested in and age bracket!!!

It's a total waste of time and money sending IM to women only to find out their preferences are ABC because of family reasons or them not being clear in the first place. Other apps do this basic sense check so people can make informed decisions!!!

Make basic preferences clear - time is too precious and for guys (men) who have to initiate the interest first (because of 'tradition') you are not helping, and making us want to give up because we can't identify if it's a clear preference mismatch!!

There are good guys and girls wanting to get married but they are matching with time total wasters or maybe good people are not on the app anymore.

Also, a lot of profiles are months and years out of inactivity, which needs to be cleared out because people are spending money sending IM or using boosts thinking you have a lot of profiles when you actually don't.

So here, let me make your life very easy:

1) Add age and ethnic background preference

2) Add lifestyle preference - money, home, assests- this will help identify gold-diggers

3) Show LAST active and have an interaction score - people that behave badly and/ or claim they want ABC, XYZ but when you are perfect match, they clearly have 1 or 2 per above and other hidden motives.

It's not rocket science!! Just think about the logic.

25 December 2023
Unprompted review
Rated 1 out of 5 stars

I just tried to create my profile on…

I just tried to create my profile on muzz app.It was a pain uploading the photo,which when I finally did, there was no option to blur my photo.What is up with that?why can I not blur my photo on muzz app?
I was left with no option but to deactivate my account.I wish their software was more user friendly.

22 October 2023
Unprompted review
Rated 1 out of 5 stars

Muzz(formally Muzmatch)

Muzz(formally Muzmatch) I would give it no stars if I could.
My experience of this dating website has not been a good one. I am writing this review for sincere Muslim women who want to marry. Please be careful!!!!
I have been on and off muzz three times. I corresponded with three men.
The first man was in himself a nice person and we got on well, and he had written on his profile, marriage in one to two years. On the second date I pushed him to tell me what his plans were for marriage, he actually didn’t want to marry and was looking for a good time. I finished the date there and then.
The second man turned out to be a total swindler. In corresponding with him I became entrapped into giving my mobile number, only to find out I was being scammed. I was saved because I had told family who I was speaking too.
The third man after being in correspondence with him for a while on the muzz phone. Met with him in a safe place. He definitely had mental health problems and the picture he had on the website was an old one. I felt completely unsafe with him, it took me two hours of careful talking to get out of that situation.
I have sent Muzz an email stating, that I do not feel safe as a woman on their website.
I don’t totally blame Muzz but something is going wrong and the website needs to put into place more vetting of the people on there.
Will not ever go on Muzz again.
I am now going through family and friends to find a good husband for me, which I think is a better option for me and anyone seeing a halal marriage.

15 April 2022
Unprompted review
Show reviews in all languages. (150 reviews)

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