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Muzikkon Reviews 709

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TrustScore 4.5 out of 5

4.7

Musical Instrument Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that instruments are well-made, robust, and often exceed expectations in terms of sound and craftsmanship. Many consumers also highlight the excellent delivery service, with products arriving promptly, well-packaged, and often in perfect condition, even for international shipments. The ordering process is frequently described as easy and efficient, and the staff are commended for their helpfulness, responsiveness, and knowledge, often going above and beyond to assist with inquiries and special requests. However, some customers also noted issues with delivery, including significant delays and confusing updates regarding shipping carriers. A few people were dissatisfied with the condition of their instruments upon arrival, citing problems such as missing frets, faulty components, or strings that were not standard for tuning. There were also isolated reports of damaged packaging and other unusual issues.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the instruments... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the good quality and reasonable price... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast shipping speeds, with some... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when... See more

Company replied

Rated 5 out of 5 stars

It was my very first lute I have bought. It came on time. Unfortunatelly one gut fret was missing. Muzikkon immediately has sent full set of gut frets via express courier service. I would strongly rec... See more

Company replied

Rated 5 out of 5 stars

My son plays Ukulele and has become very interested in Renaissance fairs and wanted have something to play that fit the theme. We ordered your lute ukulele and it arrived amazingly fast and is absolut... See more

Company replied

Rated 5 out of 5 stars

The delivery arrived well ahead of the estimated arrival time. The packaging was well done, with plenty of tape indicating that it was a fragile package. The guitar is well made and looks just like th... See more

Company replied

Company details

  1. #3 of 3 best companies in Musical Instrument Store
  2. #1 of 1 best companies in Drum Store
  3. #2 of 2 best companies in Guitar Store
  4. #2 of 2 best companies in Musical Instrument Manufacturer
  5. #1 of 1 best companies in Violin Shop

Written by the company

We are a Dublin Ireland based Musical Instrument company. We supply and manufacture top quality affordable Traditional Irish, Ethnic and World Musical Instruments including Harps, Bodhran Drums, Flutes, Banjos, Ouds, Renaissance Lutes, Dulcimers and many othe that you can find on our website : www.muzikkon.com All our instruments and accessories are made with the finest tone woods at very affordable prices for today's musician. All our Products comes with 3 Years Warranty and 30 Days Money back Guarantee. We offer educational and industry discounts . You can Contact us online 24 hours by visiting our website : www.muzikkon.com Please feel free to pop in to our Showroom in Dublin or Wicklow We ship all our instruments Worldwide Daily.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

709 reviews

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Replied to 62% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I ordered a baroque guitar and this is…

I ordered a baroque guitar and this is the first time I am using this company. Just one word - Amazing!
Great support, great service, great instrument. Really. I am absolutely happy with everything with this wonderful company. For sure, I am a permanent client!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Just perfect!

I ordered a harp and everything worked perfectly. The colleagues in Dublin were available by phone and we were able to schedule the delivery from Dublin to Stockholm to suit me. I was also given lots of good tips on how best to handle the harp. The instrument was safe and well packed and survived the journey well. I am very happy and can only recommend Muzikkon! Very good instruments and perfect service.

2 September 2024
Rated 5 out of 5 stars

This is the second dulcimer I have…

This is the second dulcimer I have bought from Muzikkon, both have been amazing instruments and have given my hours of pleasure!

The only thing I could have asked for would be mother of pearl dots on the fretboard! Apart from that I would highly recommend Muzikkon!

14 August 2024
Rated 5 out of 5 stars

I ordered a harp. Great service, and great harp

I ordered a harp and it arrived in Canada within eight days. It was very well packed and the harp was exactly as ordered. There was a broken string and I contacted them about it and although it was very late at night in Ireland I received a response right away. The new string is on its way. Great service, and a great sounding harp

7 August 2024
Rated 5 out of 5 stars

Arrived on good time

Arrived on good time. Beautiful wood and sound. made better than expected. Larger than I expected. Very pleased with product. It would be very helpful for beginners like me to have a video how to tune the harp. Didn't know whether to tune higher pitch or down?? Also maybe 5 free harp lessons for beginners, on your site . It would be helpful for each instrument you sell to help us get started with a few instruction lessons.

6 August 2024
Rated 4 out of 5 stars

Very good instrument

Arrived very fast, good quality instrument (Balalaika.) But, didn't have any good tracking number and arrived after it said it would. Nonetheless, very satisfied. Also, came with a bag. Very cool

8 July 2024

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