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Muziker Reviews 

547
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products, noting items often arrive in perfect condition and as described. Many people highlight the fast and efficient delivery service, with orders arriving quickly, well-packaged, and often ahead of schedule. The ordering process and website are generally found to be easy to use, contributing to a smooth overall experience. However, some customers also noted occasional issues with delivery, including items not arriving or tracking problems with carriers. A few other people also felt that some products had quality concerns, such as being faulty on arrival or developing issues after a short period.

What people talk about most

Product

Customers had positive experiences with products, frequently praising their quality and condition upon... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and swift delivery... See more

Service

Customers consistently note positive experiences with service, with many expressing immense satisfaction with... See more

Quality

Clients share positive opinions on quality, with many reviewers noting that items arrived in excellent... See more

Order

Consumers find the ordering process to be a positive experience, with many describing it as easy and quick to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were... See more

Company replied

Rated 5 out of 5 stars

Long wait for them to be shipped from slovakia just make even better aprietiation of the item . custome service great so evertihing else

Rated 5 out of 5 stars

Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.

Company replied

Rated 5 out of 5 stars

Absolutely splendid company to order from. No issues at all from point of sale to delivery. Item arrived in super quick time, fully tracked and in excellent condition. Top notch customer service

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

547 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(547)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EASY TO ORDER

EASY TO ORDER , GOODS CAME ON TIME NO DELAYS

18 September 2024
Muziker logo

Reply from Muziker

Hello Andrew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great clubs

Great service arrived all intact and no damage. Very pleased with my clubs still need to try them out.

17 September 2024
Muziker logo

Reply from Muziker

Hello Pat,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great Business

Professional service with prompt delivery.
Excellent products with competitive pricing

9 September 2024
Muziker logo

Reply from Muziker

Hello Wolfgang,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Well packaged and delivered exactly as…

Well packaged and delivered exactly as promised.

2 September 2024
Muziker logo

Reply from Muziker

Hello Richard,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Feedback

Good service and arrived on time.

27 August 2024
Muziker logo

Reply from Muziker

Hello Caroline,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Easy to order and very good value…

Easy to order and very good value balance bike for our grandson

16 August 2024
Muziker logo

Reply from Muziker

Hello Sue,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

I'm so happy I found Muziker!

I'm so glad I found the scooter I wanted to buy on Muziker! I'd not heard of the site before but read lots of good reviews and felt confident to buy. Ordering was easy, the price was great compared to anywhere else, delivery was quick and I was given plenty tracking info as the parcel made it's way. Scooter arrived in perfect condition and I'm so happy with it. I've already recommended Muziker to two friends and will certainly buy again in future! Thank you!😊

5 August 2024
Muziker logo

Reply from Muziker

Hello Jennifer,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello Anthony,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great Service into the UK

Great Service into the UK, no issues in ordering or delivery. ty

28 July 2024
Muziker logo

Reply from Muziker

Hello Matthew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 4 out of 5 stars

Guitar purchase

Ordered a Sire guitar.
Communication was good, delivery time was only 10 days from Slovakia to Scotland, responsiveness to a possible fault was excellent, and price was the best online.
Quality control was why I gave 4 stars instead of 5 as the guitar needed a proper set up to be able to play it - truss rod, bridge and intonation all adjusted.
Pretty good overall, though.

28 July 2024
Rated 4 out of 5 stars

Generally good

Generally good, just a couple of points. The delivery was a few days later than I was told. Part of the brake and some nuts and bolts had fallen off. These were loose in the box; fortunately they had not fallen out completely. The tyres were flat and there was a scuff on the fork. But functionally the scooter is great.

23 July 2024
Rated 5 out of 5 stars

Very easy transaction

Quality product, Very easy transaction and reasonable postage cost to U.K. Many thanks

3 June 2024
Muziker logo

Reply from Muziker

Hello Andy,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Ordering from the UK- great experience

Order from the Uk, not having heard of this company before but finding their prices very competitive. Great company, items dispatched quickly via UPS and arrived a few days later.

16 July 2024
Muziker logo

Reply from Muziker

Hello Gemma,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Great service

10 July 2024
Muziker logo

Reply from Muziker

Hello Cameron,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Very easy to order and good service

Very easy to order and good service. Updates on the mailing etc were perfect.
The amplifier was as advertised.
Very pleased.

10 July 2024
Muziker logo

Reply from Muziker

Hello Keith,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Superb!!

Fantastic to deal with, great price, fast dispatch and wonderful customer service. Will definitely use Muziker again!!

10 July 2024
Muziker logo

Reply from Muziker

Hello Jonathan,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

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