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Muziker Reviews 

1,145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, great prices, and the huge selection of products available on the platform. People also mention that the online ordering process runs very smoothly and items always arrive safely and securely packaged. Some reviewers were not happy with delivery delays, noting that packages sometimes took much longer than expected to finally arrive. A few other people also felt frustrated when delivery drivers failed to drop off parcels directly at their homes. Others experienced occasional issues with damaged boxes or mistakes regarding the specific items sent to them.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and smooth shipping... See more

Product

Users describe positive interactions with product, noting that the items received meet expectations, sound... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase, payment, and delivery process is... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Service

Clients share positive opinions on service, frequently highlighting quick response times and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company with great prices ! They offer a lot of choices and everything is clear when you order goods. They provide a lot of options regarding the way you can pay or any kind of warranties y... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the electric guitar that I bought and I thank the people of muziker.be for the perfect action set-up of the guitar. It didn't need any changing and it plays like butter. Also t... See more

Company replied

Rated 5 out of 5 stars

Top website with a good choice of cool things you can buy, the process for ordering, paying, and tracking the order is excellent, and also the communication regarding delivery is very good. I am very... See more

Company replied

Rated 5 out of 5 stars

Good price and fast delivery to Belgium. However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the pa... See more

Company replied


Company details

  1. Musical Instrument Store
  2. also in
  3. DJ Supply Store
  4. Electronics Store
  5. Home Audio Store
  6. Recording Studio
  7. Sheet Music Store

Written by the company

Een betrouwbare Europese webshop met meer dan 25 jaar geschiedenis en showrooms in Tsjechië en Slowakije, gespecialiseerd in muziekinstrumenten, lp’s, audiotechniek, DJ-apparatuur en muziekaccessoires. Een maatschappelijk verantwoord bedrijf met respect voor de planeet en als doel om zijn diensten continu te verbeteren.

Ervaar muziek in al haar facetten

Written by the company

Gitaren, drums, keyboards, studio- en audiotechniek, lp’s & merchandise
Muziker levert topapparatuur voor muzikanten, producers, DJ’s en vinylfans, evenals audio-video liefhebbers.

Winkel met vertrouwen bij Muziker

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning
Geniet van makkelijk retourneren, eigen servicediensten en professionele klantenservice.

Contact info

Promotion box for Muziker

Muziker is een grote online retailer

Muziekinstrumenten en muziekaccessoires geleverd in 35 Europese landen

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,145)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery regarding the numerous…

Fast delivery regarding the numerous things in my order.

Everything in order 👌!

12 March 2025
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Reply from Muziker

Hello, Steve, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Best price on the market

Best price on the market, quick shipping

11 March 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

The purchase process itself was good.

The purchase process itself was good.
The track & Trace was OK
The Box itself arrived damaged. Fortunately the gitaar inside was not damaged.

9 March 2025
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Reply from Muziker

Hello, Jean-pierre, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Nice cd

Nice cd, good music !

9 March 2025
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Reply from Muziker

Hello, Alain, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Nice website clear website

Nice website clear website, good communication and fast shipping at sharp prices.

7 March 2025
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Reply from Muziker

Hello, Philip, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Very Nice deal !

2 March 2025
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Reply from Muziker

Hello, Mario, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Happy with my purchase

Easy check-out. Vinyl record was carefully packaged. Fast delivery (a couple of days to Belgium)

26 February 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

I made my first purchase with Muziker, arrived with damaged goods (LPs covers)

I made my first purchase with Muziker. I have payed for extra protection for the package (ordered several LPs).
when Im received the package I noticed the package was little bit damaged. when I opened the box all of the LP had damaged covers which is not ok. If you buy a CD you can always change the box, with LPs not so.
I'm really disappointed how they charge you for extra protection and you still get damaged gods.
Too bad.
Update: after I asked for replacement of the damaged LP, they only offered me some money back. I'm still waiting for their reply.
Really disappointing.

24 February 2025
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Reply from Muziker

Hello, We're sorry for the inconvenience with your order. At the same time, we want to thank you for letting us know about the possible difficulties. We'll do our best to sort it out so this won't happen ever again and we can improve our customer service. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

The LP came on time and in…

The LP came on time and in well-protected packaging. Superb!

23 February 2025
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Reply from Muziker

Hello, Kurt, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect service

Perfect service

21 February 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 3 out of 5 stars

Okay

Product arrived in proper condition, but updates regarding delays were not particularly transparent. Despite checkup by a technician, I also could not tune a guitar string via the normal mechanism until I tightened the lock.

17 February 2025
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Reply from Muziker

Hello, We thank you for finding time to share your review and moreover, we're truly sorry about the problems. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

I bought a license key for fl studio…

I bought a license key for fl studio and it works perfectly

17 February 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Quick delivery

Quick delivery, expertly packaged.

10 February 2025
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Reply from Muziker

Hello, Eric, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

Buy a guitarpedal

No problem ordering at Muziker

9 February 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Perfect communication

Perfect communication, delivery wasn't the fastest but in line with the promise. Product is very good

4 February 2025
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Reply from Muziker

Hello, Jonas, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, from the order to the delivery
Beautifully packed, and the goods are exactly as I expected. Thank you

2 February 2025
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Reply from Muziker

Hello, Catherine, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

perfect

quick delivery and good price

28 January 2025
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Reply from Muziker

Hello, Alain, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 2 out of 5 stars

Unclear specifications of Obligato string set

I bought a set of Obligato strings, but the specifications of each string were not clearly presented, So I ended up with a lower quality E string than I had expected, i.e. it appeared to be a steel based string instead of the 'gold' one that I previously bought and had preferred.

27 January 2025
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Reply from Muziker

Hello, Walter, Thank you for your feedback and we're really sorry that your experience was not the one that we all would love to be. We apologize for that. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Clear and good

26 January 2025
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Reply from Muziker

Hello, Kris, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

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