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Muziker Reviews 

1,145
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, great prices, and the huge selection of products available on the platform. People also mention that the online ordering process runs very smoothly and items always arrive safely and securely packaged. Some reviewers were not happy with delivery delays, noting that packages sometimes took much longer than expected to finally arrive. A few other people also felt frustrated when delivery drivers failed to drop off parcels directly at their homes. Others experienced occasional issues with damaged boxes or mistakes regarding the specific items sent to them.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and smooth shipping... See more

Product

Users describe positive interactions with product, noting that the items received meet expectations, sound... See more

Order

Reviewers highlight positive aspects of order, noting that the purchase, payment, and delivery process is... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with items arriving in... See more

Service

Clients share positive opinions on service, frequently highlighting quick response times and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company with great prices ! They offer a lot of choices and everything is clear when you order goods. They provide a lot of options regarding the way you can pay or any kind of warranties y... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with the electric guitar that I bought and I thank the people of muziker.be for the perfect action set-up of the guitar. It didn't need any changing and it plays like butter. Also t... See more

Company replied

Rated 5 out of 5 stars

Top website with a good choice of cool things you can buy, the process for ordering, paying, and tracking the order is excellent, and also the communication regarding delivery is very good. I am very... See more

Company replied

Rated 5 out of 5 stars

Good price and fast delivery to Belgium. However, I had to go to a DPD delivery point because they said "I was not there" (which is hard to believe because we do not see them trying to deliver the pa... See more

Company replied


Company details

  1. Musical Instrument Store
  2. also in
  3. DJ Supply Store
  4. Electronics Store
  5. Home Audio Store
  6. Recording Studio
  7. Sheet Music Store

Written by the company

Een betrouwbare Europese webshop met meer dan 25 jaar geschiedenis en showrooms in Tsjechië en Slowakije, gespecialiseerd in muziekinstrumenten, lp’s, audiotechniek, DJ-apparatuur en muziekaccessoires. Een maatschappelijk verantwoord bedrijf met respect voor de planeet en als doel om zijn diensten continu te verbeteren.

Ervaar muziek in al haar facetten

Written by the company

Gitaren, drums, keyboards, studio- en audiotechniek, lp’s & merchandise
Muziker levert topapparatuur voor muzikanten, producers, DJ’s en vinylfans, evenals audio-video liefhebbers.

Winkel met vertrouwen bij Muziker

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning

Makkelijk retourneren, eigen servicecentrum en professionele ondersteuning
Geniet van makkelijk retourneren, eigen servicediensten en professionele klantenservice.

Contact info

Promotion box for Muziker

Muziker is een grote online retailer

Muziekinstrumenten en muziekaccessoires geleverd in 35 Europese landen

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,145)

221 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

Very satisfied, well packed, conform to discription

31 August 2025
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Reply from Muziker

Hello, Patricia, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Well designed website

Well designed website, good description of products, easy order process, price list competitive with best online suppliers. Delivery to Belgium took exactly one week after order

24 August 2025
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Reply from Muziker

Hello, We're truly happy when our customers are satisfied with our services and share their experience with others. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Puchasing process was easy

Puchasing process was easy. Shipping was quick & goods were in perfect condition. Good pricing too.

20 August 2025
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Reply from Muziker

Hello, Petra, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars
Muziker logo

Reply from Muziker

Hello Richard, Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Was simply perfect

Was simply perfect. Delivered sooner than expected.
The goods were ok. Me happy !

6 August 2025
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Reply from Muziker

Hello, Pieter, Thank you for your nice feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Good experience

Good price
Easy procedure
Good delivery time

3 August 2025
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Reply from Muziker

Hello Brigette, It's great to read about your positive experience with our store! Thanks for your review :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Great price for the product

Great price for the product - quick and painless delivery

4 August 2025
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Reply from Muziker

Hello, Thank you for your nice feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Trustworthy!

The exact speaker wall mounts I ordered were sent, nicely within the timeframe mentioned on the website and carefully packed.

3 August 2025
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Reply from Muziker

Hello Danny, Thank you for this perfect feedback and we're happy that you've found time to recommend our online store to others :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Everything went well

Everything went well

3 August 2025
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Reply from Muziker

Hello, Thank you for your nice feedback and we're looking forward to your next visit. Kind regards, Caterina Ferraresi - Muziker

Rated 4 out of 5 stars

I was absolutely happy with my purchase…except for the shipping company !

I was absolutely happy with my purchase of the Rockboard 5.3. The only thing I wasn't absolutely happy with was the shipping company to Belgium, I think it was DPD... They just dropped off the package at my front door, without ringing the doorbell or leaving a note, and I'm very shure about this because at the moment I was at home. It was a package worth of 360€.....so to just leave on the street in front of my door is NOT OK !

16 July 2025
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Reply from Muziker

Hello, Pascal, We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

packing and fast delivery => TOP

adequate packing, fast service

16 June 2025
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Reply from Muziker

Hello, Luc, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

My package has not been delivered

My package has not been delivered, even though the courier states that it has. Although I submitted a complaint form, no one has followed up on the issue yet.

7 July 2025
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Reply from Muziker

Hello, Hamed, We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. We are happy that your claim has been resolved with a complete refund. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

All was done well and also on time

All was done well and also on time

29 June 2025
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Reply from Muziker

Hello William, Thank you for sharing your experience with other customers and we're looking forward to your next visit :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

perfect organisation

perfect info, delivery and most of all a great piano

17 June 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 1 out of 5 stars

When I ordered a cajon

When I ordered a cajon, the images showed that it also had a protective cover, which was not delivered under the pretext that it was not in the product description...but that's misleading...if it's not in the description then you don't post photos.

2 June 2025
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Reply from Muziker

Hello, We're sorry for the inconvenience with your order. At the same time, we want to thank you for letting us know about the possible difficulties. We'll do our best to sort it out so this won't happen ever again and we can improve our customer service. Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

Easy

Easy, quick and helpfull when an item was out of order and was quickly replaced.

11 June 2025
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Reply from Muziker

Hello, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

Rated 5 out of 5 stars

It was wholly satisfied

It was well packed, smoothly delivered and I was satisfied with the guitar

9 June 2025
Muziker logo

Reply from Muziker

Hello, Willy, Thank you very much for your positive rating, it makes us really happy :) Kind regards, Caterina Ferraresi - Muziker

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